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PalmOne Tungsten T3 Handheld

PalmOne Tungsten T3 Handheld

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Product Info Reviews

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Rating: 5 stars
Summary: T3 -- Fair Warning to early Palm Buyers
Review: I had been the satisfied owner of a Palm 3x for many years. I made the mistake of test driving a T3 a couple months ago. Warning to other Palm 3 and 5 owners: Do not do this unless you can afford to purchase one right away...you will find yourself doing so regardless so make sure you are ready! Many of the other reviewers have laid out all the upsides, and all the downsides usually have a solution. (short battery life -- just remember to dock it once every few days! turns on easily -- change so only turns on when slide open, etc...). I will say that the one note about the difficulty in attaining service is troubling -- PALM CO: TAKE GOOD CARE OF US; WE EXPECT QUICK AND RELIABLE SERVICE FOR PROBLEMS!! AS MUCH AS WE LOVE YOUR PRODUCTS, MANY (INCLUDING ME) NOW EXPECT CUSTOMER SERVICE THAT IS AS GOOD AS THE PRODUCTS THEMSELVES.

Things I truly dig on the T3: The voice recorder can record forever, the ability to affordably expand (can you say GPS?), having my family photo album on line as well as those cute little movie clips from our last vacation (well, I think they are cute!!), having the software included for Office documents, the large screen and great color saturation (past 40 -- need all the visual help I can get!). I was very tempted to get the lower cost Tunstens but kept seeing the jump in features (just take a look at the processor speed differences) that they really did make it worth the extra $$.

Now, if only Palm could offer their phones with all this horsepower along with seamless (ie troublefree) link to email, the package would be perfect!!

Rating: 2 stars
Summary: CRASHES OFTEN..
Review: I just had this thing for a few hours.. and it has crashed 3 times with a fatal exception each time requiring a hardware reset.. First time it synchs properly with the t610 second time onwards has a bunch of errors..

Rating: 1 stars
Summary: Be cautious!
Review: I read all the reviews and tried my luck anyway. I had my T3 out of the box for 6 hours before it died! Went through the manuals and couldn't find any help. I just decided to give up on Palm and try a different product completely.

Rating: 1 stars
Summary: Product is a Disgrace
Review: I am a longtime Palm user - since 1995. Just bought the new T-3, their top-of-the-line product. That should mean it is their flagship, the one they are most proud of. Fact is, it is so buggy you couldn't possibly have enough time in the day to deal with the 'FATAL EXCEPTIONS' and other problems with this thing. DO NOT BUY THIS PRODUCT at this time. I'm not trying to slam these guys but for $400 this is so unacceptable it is shameful. A real disgrace.

Rating: 5 stars
Summary: Ipaq 4155 or Palm Tungsten T3?
Review: I received my beautiful Tungsten T3 as a birthday gift. I LOVE IT!!! I used to own a Palm m515, but I wanted to upgrade, so I gave the Ipaq 4155 a try. After two days of playing with it, I discovered it was limited. I did not like it and exchanged it for the Palm Tungsten T3. I absolutely love this machine! It is extremely fast because of the 400 intel processor. I am able to open up my books and other applications within seconds. Learning to use Graffiti 2 wasn't difficult at all. As a matter a fact it is alot easier than the original Graffiti. My m515 was a bit slow, but I got used to it. The Tungsten does everything. I am glad I took the Ipaq back. The fact that it doesn't have WiFi doesn't bother me at all. Palm has thought of everything!!

Rating: 5 stars
Summary: Takes a Lickin'...
Review: For all those wondering about the durability of the Tungsten T3, I can certainly make a case for outstanding preformance. Let's just say that upon entering my car recently, I happened to slam the car door shut on my jacket...which was toting my T3 in its pocket. The T3 actually took the brunt of the impact and when I scrambled to find what damage I had done, I was surprised to find that the T3 functioned perfectly even after such a forceful impact. The metal casing was damaged (as most anything would be after putting it through such torture) and dented, and the stock flip-cover was scarred, but the device works fine. Lets just say i'm never getting rid of it (partially because I love it so much, but also partially because of the massive dent in the back of it.)

(...)
I recently had an issue with the stereo headphone input becoming tempermental (ie: no sound from the left channel), and this could very well have been from the car door incident, but began acting up more than a few weeks afterwards, so it may have just been defective. I sent the device back to palm for repair of the stereo phone jack, and it was returned with the massive dent (see earlier note) fixed. However the headphone jack was in the same non-working condition. After another phone call and a week of waiting, I received an advance-exchange-ordered replacement in the mail and sent my defective device back to palm for good. Everything works fine, I still have no complaints, save for the customer service department, which is really not under review here, and also wasn't as unresponsive and difficult as other reviews indicate.
5 stars.

Rating: 2 stars
Summary: Great features but poor quality
Review: I've owned a Pallm III, Vx, m515, and Tungsten T, so I'm very familar with Palms and thought this one would be everything I was looking for in a PDA. Let me start off with the good: great screen, small size, good processing speed, lots of memory, good implementation of large screen and landscape mode, nice speaker and audio capabilities.

Now the bad: I had the same problem as others with the screws falling out and called Palm. They would not send new screws, they wanted me to send the unit back to them. Secondly, sometimes the unit would turn itself on for no reason and I could not turn it off with the power switch or a soft reset. I would finally have to do a hard reset to shut it off or the screen would just keep flashing and the battery would go dead. That meant I had to carry my laptop with me when I travelled to avoid the risk of being stuck without any data. This defeated the purpose of owning a hand held. The last straw was when the screen cracked for no reason.

I am seriously considering switching to a Sony now even though I hate the memory stick.

Rating: 2 stars
Summary: Customer Dis-Service
Review: The Palm unit doesn't feel very solidly put together, more so when the 4 small screws in the side pop out. God forbid that you try to get the screws from Palm though. It's $25 per phone call if the palm is older than 90 days. I was told to call 3 different numbers (no one is able to transfer calls it sees), and was eventually told Palm will, under no circumstance, provide me with screws. I *could* ship it back on my own dime to have them install the screws for me. They also said that they just had a meeting about screws the day before to solidfy this "no-screw" policy. This tells me the screw issue is probably pretty common. Now my expensive machine is at risk because of a nickle's worth of hardware. Nice PDA, TERRIBLE customer service!!!

Rating: 5 stars
Summary: T|3 is the best palme ever made
Review: The T|3 is perfect in every way, 400 MHZ processor, 64 MB internal, stretch screen, and so far i have had nooo problems whatsoever, especially that it has a soft reset button (nice.) I love mine, and if your willing to spend $400 then this is for u!!

Rating: 5 stars
Summary: Love It Already
Review: I traded in my trusty Handspring Visor Pro of 4 years for my new T3. I wasn't interested in the color screen, I was used to weeks of battery life, and it's a premium (priced) product. However, a friend wanted it badly and was looking to me to be his technical support -- then I found out I could trade in credit card points. So, my T3 only cost me shipping.

And, within two weeks I've forgotten my poor old Handspring. The traditional apps are only mildly upgraded, but nicer. Voice memo, MP3 player, video player, picture viewing are great tricks. And that screen! I smile every time I slide it open!

Battery life? Definately less than the 2 weeks I got on the Handspring. But, I can make it through a weekend with moderate use, so that's OK. Turn down the screen brightness in low light, makes a big difference. Batteries not replaceable? Not much of a "con" there -- nothing has replaceable batteries anymore except kids toys and cell phones (which break before the batteries die, anyway). Besides, there are screws holding the thing together, so there's some way to change the batteries.

Memory -- the SD slot is great -- better than the Springboard slot (although I still have a lot of peripherals to replace). 128 M for $40! Unbelievable. And, programs are easily copied to the card without an OS hack.

Grafitti2 was an adjustment (for me, I've been proficient with G1 for 6 years). However, the way the pen movements track on the virtual Grafitti Pad make it easy to see what your mistakes are -- the transition is going well.

Processor -- fast! Finds are unbelievable. Audio quality of the headphone jack is great. Viewing video is pretty smooth, and a great trick to show off the T3.

I love the small size. Slide it together, fits easily in a shirt pocket.

My only nit pick -- as a southpaw I hate where the voice record button is. And I wish the power was on the front.

Make sure you download the patch for "Docs to Go". I suspect many of the fatal errors some reviewers have experienced are bugs in the distributed version -- makes "find" crash as it goes through Word documents. After the patch, no problems. Also, some crashes also might be from running apps not really ready for Palm OS 5, which needs to support the T3's longer display and landscape mode. Make sure the app is really ready for OS5 (I've dumped most of the older apps I used on the Visor for now).

By the way, did I mentioned how great that screen looks on the T3!


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