Rating: 
Summary: Very Pleased for home office use
Review: A lot of these reviews are saying that this phone doesn't have features that it Does have- such as no audible beep for letting you know you have messages- you just have to read the manual, it needs to be turned on.
I have been quite happy with this phone. If you read the manual, you will see all the different options that it does have. I have not had any of the battery cover problems, and the outgoing message doesn't seem fuzzy to me, and haven't had anyone else tell me it was poor quality who called in- when I call my phone from somewhere else, it also sounds great to me.
It is easy to use, and line 1 functions as my home#, line 2 as my work # with the FAX machine set to answer on 4 rings. This works fine as long as I turn off the feature that makes it change to the system answering it after 2rings whenever a message has been left, this way it always rings 4 times if I do not answer it. The fax only answers if it detects a fax machine tone.
I love it for my needs, and with home & business use, it passed my test!
Rating: 
Summary: AT&T 2462 Saves drowning poodle!!
Review: Actually - No. But this phone system has been with us for over a year now, and the quality and features still impress us. Many of our clients don't recognize when they are speakerphone, and the feature-set - for a two-line phone - is impressive. The menu system for speed-dial can be a bit bothersome - but works fine, once you are used to it. One feature we would have liked to see, is a way to add 'hold music'...but this is a minor peeve.
Rating: 
Summary: Inconvenient 2 line operation
Review: First the problems: This is a 2 line phone, but looks like AT&T used their consumer division to design a business phone. When you are on a call on the base unit, switching between lines is downright inconvenient. If you are talking on line 1 and a call comes in on line 2, after you put line 1 on hold, you have to hang up (or depress the hook (or spkr button or headset button if you were using those), hit the line 2 button, then release the hook (or hit the spkr or headset button) again. If you then want to go back to line 1, you go thru the asinine process again. Hitting the line buttons alone does not connect you. I have lost a number of calls when I am in a hurry.The base unit's button placement and labelling is obscure, and none of the labels are easily readable. Looks like a VTech toy. For a 2 line business phone, it fails in ergonomics. Other than that, the phone works fine. The cordless phone has a kind of crackle, but its features work fine. The voice mail recording quality is not up to par for a $200 phone. My phone is going back. I will consider 4 line TMC 4000 Epic corded phones and a separate cordless unit.
Rating:
Summary: Inconvenient 2 line operation
Review: First the problems: This is a 2 line phone, but looks like AT&T used their consumer division to design a business phone. When you are on a call on the base unit, switching between lines is downright inconvenient. If you are talking on line 1 and a call comes in on line 2, after you put line 1 on hold, you have to hang up (or depress the hook (or spkr button or headset button if you were using those), hit the line 2 button, then release the hook (or hit the spkr or headset button) again. If you then want to go back to line 1, you go thru the asinine process again. Hitting the line buttons alone does not connect you. I have lost a number of calls when I am in a hurry. The base unit's button placement and labelling is obscure, and none of the labels are easily readable. Looks like a VTech toy. For a 2 line business phone, it fails in ergonomics. Other than that, the phone works fine. The cordless phone has a kind of crackle, but its features work fine. The voice mail recording quality is not up to par for a $200 phone. My phone is going back. I will consider 4 line TMC 4000 Epic corded phones and a separate cordless unit.
Rating:
Summary: Does everything its supposed to
Review: I bought this as a reconditioned phone via an amazon re-seller.
If you have two lines at home, this is the phone for you. (Assuming you can find one).
It's sound quality is fine and given its relative complexity, it is easy to use. If it has the features you are looking for, go for it.
Rating:
Summary: no complaints
Review: I can't beleive I actually spent this much money for a phone, but I don't regret it. I just moved into an old house and discovered that only one of the 5 phone jacks actually works. This phone solved that problem. We plugged the corded base into the working phone jack, and put cordless handsets in every other room. Lots of neat features, like playing back messages on speaker through the cordless handsets. My only criticism is that the corded handset feels a little wobbly when you hang it up.
Rating:
Summary: Great phone, Lousy answering system (times 4)
Review: I have delayed adding my review of the AT&T 2462 system while giving AT&T time to make good on their warranty. They have tried but an inferior product has caused them to fail. I initially bought the base system with 2 additional handsets to use in my small business. From a phone aspect this has been a very good system. Call sound quality, handset range and battery life, speaker phone on both base and handset, intercom/paging work fine. But the answering system is TERRIBLE. The sound quality of your recorded greeting is worse than most tape based devices. Sound qualtity of incoming messages (when they can be left) isn't much better. The biggest problem is the total unpredictability if the answering system will work at all. Most of the time when the answering system kicks in it will play the first 1-3 seconds of your greeting then disconnect the call. Or, it will allow someone to begin leaving a message then abruptly disconnect in mid-message. Trying to retrieve messages remotely can take 4 or 5 tries before you proceed far enough to enter your access code. Then you wonder how many incoming calls encountered this nonsense before your tried to access messages. Once back in the office the call log gives you an idea of how many others encountered the same problem. And, I have been through 4, count'em 4 base units that have all done the same thing. I have given up on the 2462 to take my messages and am using an old digital answering machine for messages. I am stuck with this unit. All AT&T can do is send another swapout unit and I'm tired of spending time starting over. They won't buy it back and it's too late to return it. If your looking for a good 2-line remote handset phone, the 2462 does well, if you need to rely on it to collect and allow remote retrieval of messages look elsewhere.
Rating:
Summary: Great phone, Lousy answering system (times 4)
Review: I have delayed adding my review of the AT&T 2462 system while giving AT&T time to make good on their warranty. They have tried but an inferior product has caused them to fail. I initially bought the base system with 2 additional handsets to use in my small business. From a phone aspect this has been a very good system. Call sound quality, handset range and battery life, speaker phone on both base and handset, intercom/paging work fine. But the answering system is TERRIBLE. The sound quality of your recorded greeting is worse than most tape based devices. Sound qualtity of incoming messages (when they can be left) isn't much better. The biggest problem is the total unpredictability if the answering system will work at all. Most of the time when the answering system kicks in it will play the first 1-3 seconds of your greeting then disconnect the call. Or, it will allow someone to begin leaving a message then abruptly disconnect in mid-message. Trying to retrieve messages remotely can take 4 or 5 tries before you proceed far enough to enter your access code. Then you wonder how many incoming calls encountered this nonsense before your tried to access messages. Once back in the office the call log gives you an idea of how many others encountered the same problem. And, I have been through 4, count'em 4 base units that have all done the same thing. I have given up on the 2462 to take my messages and am using an old digital answering machine for messages. I am stuck with this unit. All AT&T can do is send another swapout unit and I'm tired of spending time starting over. They won't buy it back and it's too late to return it. If your looking for a good 2-line remote handset phone, the 2462 does well, if you need to rely on it to collect and allow remote retrieval of messages look elsewhere.
Rating: 
Summary: Run Away As Fast As You Can!!
Review: I invested heavily in this product with two additional handhelds about 1 year ago. While the sound quality and range were both very good, the chargers and batteries are pure junk. Out of the three chargers that I own, only one is still functional. The battery life is down to a couple of hours on a full charge. I babied these phones and they are now worthless after just one year of household service. Look elsewhere.
Rating:
Summary: Worst machine on the market
Review: I'm on my 2nd system. Within 2 months of the first one, the keypad did not work all the time. The 2nd current one goes on the fritz and asks my callers to enter the security code. Technical support tells me I need to unplug and replug the machine in. This problem has occurred twice. I go away for a month and it stopped taking messages from callers. No the mailbox was not filled. Yes it is working again but I don't trust it and signed up for Verizon voice mail. Stay away from this system!
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