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Rating: Summary: Handset needs some work Review: The Cybergenie software is excellent for home-office use, and is an absolute snap to set up. The handset, however, is slightly toy-like. It is not well designed from an ergonomic point of view (you really need to press the phone to your ear); also, it is overly sensitive to background noise when using voice recognition functions. My first handset malfunctioned -- but the company's customer service was excellent and they fedexed me a replacement immediately.If you get the system, you will probably end up replacing all your other phones with additional Cybergenie handsets, because using a non-Cybergenie phone causes some bugs with the system.
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