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Siemens 2402 Gigaset  2.4 GHz DSS Expandable Cordless Phone with Caller ID

Siemens 2402 Gigaset 2.4 GHz DSS Expandable Cordless Phone with Caller ID

List Price: $299.00
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Product Info Reviews

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Rating: 5 stars
Summary: siemens 2402 - what a great system
Review: I'm using the 2402 for the last 6 month, and I have to say that this is the best cordless system that I have ever used in my life. The system works great with 2 lines and two handsets. it's fully loaded with all fetures (caller ID, call waiting, just name it...) Both of the lines are with DSL service, and I don't have any problem with it. If you ask me - go and get you one of these.

Rating: 5 stars
Summary: Exceeded all Expectations!
Review: I read through the considerable number of reviews on the Gigaset suite of products before buying this unit. I almost bought a different phone because of the wide range of experiences with these phones. After careful consideration, I bought the 2402 and couldn't be happier with this product.

I live in a three story home, with a reasonably large yard. The home was built in the '30's and several rooms don't have phone jacks. Consequently, when I found out about the Siemens cordless systems, it sounded perfect. The thought of having several phones without needing to install wiring was very appealing. We used to have a single 900 mhz cordless phone, which was never where we needed it when it was needed. And after two Sony 900 mhz, and the new Panasonic 2.4 ghz died on us, my wife and I wanted a phone that was going to both perform and last.

With that background, the Siemens system has been fabulous. The range, battery, and clarity performance are all as good or better than the Sony and Panasonic phones that we've used in the past. The features are SIGNIFICANTLY better! The Siemens handsets have very intuitive menus and are very nicely styled. The range and clarity of the handsets have been flawless. The base unit is hidden away in a closit on the third floor, and we get a perfectly clear signal on every level of the house, as well as our yard, which extends at least 150 feet away from the base. I replaced the batteries with Kodak NiMh rechargables, and battery performance has been great - we've not run out of battery power once. Although, the supplied NiCd batteries weren't a problem either.

I read about some issue with DSL incompatibility, but we have not had a problem even though our main telephone wire also carries DSL service. We simply plugged the base in and it worked. One of the other reviews talks about hold being an issue, but this easily fixed by properly configuring the privacy feature. My single complaint is that the handsets are too thin to cradle with my shoulder (probably a bad habbit anyway.) The good news is that the handset has a built in plug for a headset, which we bought when we ordered the system from Amazon (check out the Plantronics units.) And the headset turns out to be infinitely more comfortable than cradleing the handset anyway.

In short, this system has completely exceeded my expectations and I couldn't be happier with this purchase!

Rating: 4 stars
Summary: online price
Review: Why are you selling this item for the same price as I can get at office depot, with out the wait or shipping charges. do I buy from you cause I like you, because I don't right now.

Rating: 5 stars
Summary: Everything I wanted and expected
Review: I live in a 150-year-old four-story townhouse. We bought this system when we moved in because we didn't want to start drilling holes in the walls to run phone lines and because we needed a phone with an intercom system. This system didn't disappoint. We've had it for nine months now and have added five handsets since we bought it. It functions beautifully; the sound is clear in all the rooms and in the back yard. (The receiver unit is on the 4th floor.) I've even taken a handset to a neighbor's house and to a store across the street and had clear connections.

I hightly recommend this over any cordless phone I've ever owned.

Rating: 1 stars
Summary: Poor sound quality sabotage a good idea
Review: I thought this phone had cool design with its small size and lack of antenna. What I found out is the designers sacrificed basic functionality for whiz-bang gadget appeal. The most important feature of a phone is sound quality, and the sound quality of this phone is very poor. It is very difficult to hear people talking even in a quiet room, and if you turn up the volume the mic just picks up more room noise and makes it worse. There also some basic functions that are made overly complex. To use redial for example you are forced to toggle through several menus on the LCD screen rather than just hitting a button. The phone is also too small to hold comfortably and it looks like a remote control and gets lost on the coffe table.

Rating: 3 stars
Summary: beware DSL - good otherwise
Review: The Siemens 2402 is a mix of outstanding and truly frustrating features. I almost returned it as it totally disabled my DSL connection. I fixed that by putting a DSL line filter in (Radio Shack). I had to mount it in the middle of the house to make it reach from end-to-end. Very questionable range claims. Multiple handsets are very cool. Ability to take a headset is great.

Rating: 3 stars
Summary: Great 2-line management, but disappointing performance
Review: If you need to manage two phone lines, there is no other phone which compares to the Siemens systems. Each handset can be programmed. Choices include: ignore one line, ring for one, but not the other or ring for both. When making a call it can be programmed to prefer one line or to offer a choice each time.

As other reviews indicate, the battery life and the range are VERY disappointing. If you talk a lot, it won't make it through the day on a charge. If you forget to put it in the charger for the night, it is useless the next day.

As for the range, you can IGNORE Siemen's claims. 50 to 100 yards is the best you can hope for. It is very poor going through walls, so if it is mounted on one side of the house, it may not work outside on the opposite side. I was forced to mount it on the top floor or it wouldn't even cover the entire interior.

If you JUST need a great cordless with range, get the Panasonic. It has a working range of over 200 yards and a battery that goes for days.

Rating: 4 stars
Summary: No Mute Button
Review: Contrary to the editorial review, this phone does NOT have a mute button. It has a HOLD button. Not at all the same thing. Otherwise it is a great phone.

Rating: 5 stars
Summary: Strong Buy!
Review: This phoneset has a fantastic set of features far beyond the minimum critera that I set. It was hard enough to find a phoneset that would meet my criteria. But, the 2402 just blew me away.

I bought an extra handset. I named one "Office" and the other, "Kitchen". The names appear on the high-resolution LCD display (not that basic 2-line or 3-line block display) at all times while the phone is idle. Features for each phone can be programmed independently from either phone through the "wireless network". The headsets are incredibly lightweight. They are almost weightless.

Having the base, which requires no physical interaction, hidden away, or at least away from desk clutter, is a big plus. The biggest advantage of this is that each headset needs no phone jack, just an AC outlet for its charger. BTW, some have said that the battery life is low. But I find that not to be a problem at all because the most logical place for the phone when not in use would be the charging cradle. In fact, you could have the headset programmed to auto-answer upon removal from the cradle then conversely automatically hang up.

Another misnomer that I have seen posted in a review here is the 2402's compatibility with DSL. I have ADSL on Line 1 and the 2402 has no problem. Actually, I can't imagine why any phone would.

Another misnomer posted in a review here relates to being able to retrieve a call on hold from a different headset. That is part of the "privacy" feature that can be enabled or disabled.

Conferencing is easy and crystal clear. Redialing from the Caller-ID call log is a great feature in which you can pre-program into memory local area-codes (good for multiple area code, 10-digit dialing cities such as Atlanta) so that it would know how to dial a 10-digit number (local or LD). And so on and so on...

Bottom line is that this phoneset is just fantastic. I am quite pleased with it. If there is one feature that I wished it had, that would be speakerphone capability.

Overall, I'd rate it a Strong Buy with 5 stars.

Rating: 5 stars
Summary: Terrific Phone, no problems
Review: I live in a four-story townhouse; the top floor is my home office. The Gigaset has been a real problem solver for me. The intercom feature is fantastic. I have had none of the problems that other reviewers mention. The battery-life problem is an issue of the batteries, not the phone. I just leave it in the charger when I'm not using it and it's been fine. I've also had no problem putting call on hold and then retrieving them from another phone. It's just a question of getting the security settings right. The reception has been great -- and I live in urban area in a house with tin ceilings. I've even taken phone calls from the grocery store across the street.


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