Rating: Summary: Siemens Has Lost My Business Review: I bought a Gigaset 2420 2 line cordless phone from Siemens two years ago and have had endless problems with the 3 handsets that I have for the system. My problems started soon after the purchase. I turned one off and it wouldn't turn on again when the power button was pressed. I dropped another one soon after a VERY VERY short distance and it went dead.I called Siemens to see about getting replacements since I was still in warranty and was told that the Gigaset 2420 was a new product and they didn't have their replacement process setup yet and I should call back sometime in the future. What the...! So, I replaced those two handsets with my own money. And then the buttons slowly started failing on two of the handsets that I use most often. I had to press the number buttons a certain way to get them to work. It was a major pain when dialing a number. I called the support center again. I'd had the phone for 13 or so months at that point. The support people told me that they'd had a lot of problems with the durability of the handsets. They acknowledged reported cases where the phone had been turned off and would not turn back on. They didn't seem too surprised about my buttons failing. They offered to replace my current handsets with refurbished ones. That was about a year ago. In the last few months I noticed the buttons are failing again on the 2 main handsets. It?s getting harder and harder to dial a number. One of the handsets also seems to have a worsening reception problem that sounds like I'm getting interference from a microwave but that's not it. The other handsets don't have this problem. I called the support group the other day and was told that my product was out of warranty since I'd had it for 2 years. I told them that I respect warranties but this is a defect problem. I expect a handset to last longer than one year before it starts to fail. They told me to basically take a hike. I moved up the ladder looking for someone that would even care to listen to my story but all I got was the company line that they had no authority to authorize a replacement out of warranty. So, I'm now posting my experience everywhere on the web that I can find. Letting people know that Siemens does not make quality phone handsets and they don't stand behind their product. Does this apply to all the handsets on all Siemens cordless phones? Don?t know - but I wouldn?t buy another Siemens phone to find out. My advice is to NOT buy from Siemens and instead buy from one of their competitors.
Rating: Summary: Siemens Has Lost My Business Review: I bought a Gigaset 2420 2 line cordless phone from Siemens two years ago and have had endless problems with the 3 handsets that I have for the system. My problems started soon after the purchase. I turned one off and it wouldn't turn on again when the power button was pressed. I dropped another one soon after a VERY VERY short distance and it went dead. I called Siemens to see about getting replacements since I was still in warranty and was told that the Gigaset 2420 was a new product and they didn't have their replacement process setup yet and I should call back sometime in the future. What the...! So, I replaced those two handsets with my own money. And then the buttons slowly started failing on two of the handsets that I use most often. I had to press the number buttons a certain way to get them to work. It was a major pain when dialing a number. I called the support center again. I'd had the phone for 13 or so months at that point. The support people told me that they'd had a lot of problems with the durability of the handsets. They acknowledged reported cases where the phone had been turned off and would not turn back on. They didn't seem too surprised about my buttons failing. They offered to replace my current handsets with refurbished ones. That was about a year ago. In the last few months I noticed the buttons are failing again on the 2 main handsets. It's getting harder and harder to dial a number. One of the handsets also seems to have a worsening reception problem that sounds like I'm getting interference from a microwave but that's not it. The other handsets don't have this problem. I called the support group the other day and was told that my product was out of warranty since I'd had it for 2 years. I told them that I respect warranties but this is a defect problem. I expect a handset to last longer than one year before it starts to fail. They told me to basically take a hike. I moved up the ladder looking for someone that would even care to listen to my story but all I got was the company line that they had no authority to authorize a replacement out of warranty. So, I'm now posting my experience everywhere on the web that I can find. Letting people know that Siemens does not make quality phone handsets and they don't stand behind their product. Does this apply to all the handsets on all Siemens cordless phones? Don't know - but I wouldn't buy another Siemens phone to find out. My advice is to NOT buy from Siemens and instead buy from one of their competitors.
Rating: Summary: It works, but not very well... Review: I bought two of these 240 series phones. They have never worked very well. Too much background noise and poor reception. I like Siemens products. This is really a case that you get what you pay for. The other products made by Siemens seem to cost a lot more. I can only hope they are that much better.
Rating: Summary: DO NOT BUY THIS PHONE! Review: I have been through three of these phones in the last four months. I am returning my third one to Best Buy today, and will be looking for something else. The phone simply refuses to come on.
Rating: Summary: The black phone is not any better Review: I purchased a black 240 and I have to agree with the previous comments. DO NOT BUY THIS PHONE. My cell phone sounds better when I am in the middle of no where. Phone has static, poor range and poor overall sound quality. I bought this phone to replace a cordless that is 9 years old, and the old one has better sound quality/range. Very disappointed.
Rating: Summary: Cute and Light but static Review: I too suffered static by the Microwave. Noticeable especially in the Kitchen while heating up supper, tea etc. Sometime I have to walk 50 feet away to get away from the static. I would not recommend this phone. My first experience with 2.4's. Not a good one.
Rating: Summary: Cute and Light but static Review: I too suffered static by the Microwave. Noticeable especially in the Kitchen while heating up supper, tea etc. Sometime I have to walk 50 feet away to get away from the static. I would not recommend this phone. My first experience with 2.4's. Not a good one.
Rating: Summary: Disposable Phone??? Review: I've had this phone for about a year. Its been pretty dependable and even survived several drops on the floor. Unfortunately call quality goes in the tank when using it while running the microwave. Also it seems incredibly difficult to get a replacement battery for this phone. [Several retailers] don't carry the battery. Even the [manufacturer's] website doesn't appear to carry it. What a pain! Do yourself a favor, buy a different phone.
Rating: Summary: Poor quality Review: No wonder this phone is currently on sale with an additional rebate. This is probably the only way it will sell. The sound quality is terrible. I hear an echo and people I call say I sound like I am in a tunnel. Also, it cuts in and out like a cell phone that is loosing reception no matter how close to the base I am. I am sending my phone back to try something else.
Rating: Summary: Don't waste your money Review: One of the worst phones you'll ever own. Sale, or no sale, it's not worth anything. Static, cuts in and out, strange noises, you name it. Beware the evil phone.
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