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Plantronics CT10 900 MHz Cordless Headset Telephone

Plantronics CT10 900 MHz Cordless Headset Telephone

List Price: $129.99
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Product Info Reviews

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Rating: 1 stars
Summary: Awesome design but TERRIBLE performance!
Review: The Plantronics CT-10 seems to have the best design of all of the cordless headset phones I looked at. The headset is light (note: flimsy headband), the cord to the phone unit is long enough without getting in your way, and the phone unit is small and convenient. You can clip it on to your waist to keep it out of your way yet access it easily as necessary. The battery functions as the belt clip and it is cleverly designed to clip upside down (which means *facing* your face.) All around a clever design with good features. With such a great design it is so frustrating that it doesn't work well at all. I have problems with very loud, irregular helicopter sounds on the line. I have checked out my phone line, tried other phones, replaced the entire Plantronics unit (Amazon was kind enough to replace it free of any charges), and talked to Plantronics tech support to no avail. It is getting so irritating and distracting that I have almost completely stopped using it because of the constant yet unpredictable noise (other side of the call can't hear it). There is also a LOT of static created if you barely graze the headset jack (this is audible to both sides). Finally, the battery charger sometimes doesn't stop charging when the battery is full and both become extremely hot. I'm afraid I will have to pay for a new battery sooner than expected (a shame because the unit is designed to stop charging when the battery is full to protect it.) Plantronics: please fix your product! The design and features are phenomenal and I'm hooked, but I cannot deal with the noise anymore!

Rating: 2 stars
Summary: Nice design, poor performance.
Review: Two weeks ago, I purchased the CT-10 after reading a few online reviews. My concerns about the volume proved to be valid. My hearing is not perfect, but my girlfriend had trouble with the level as well. I have been using a Plantronics Binaural Supra headset at work for many years, and have been very happy with it, so I was hopeful that the CT-10 would meet my needs. Bottom line: It doesn't get loud enough.

With the volume cranked, I still could not hear the other party well in 50% of my calls. I even ordered the adapter to see if there was any improvement with the use of my Supra headset. It didn't help any. I'm disappointed, as I like many of the features of the unit. The base and phone are well designed and I like the fact that the headset is detachable, but none of it is enough if you can't hear your call. I was often asking a party to speak up and to repeat himself.

I was told by tech support at Plantronics that the CA-10, their cordless headset amplifier that hooks up to a regular phone, would have better volume. It looks almost identical, but it is simply an amplifier, so I suppose this could be true. I'm not willing however, to shell out more money for something that does less. If you wanted to answer phones remotely with the CA-10, you would need the handset-lifting device, and you can't dial remotely with it. That may eventually be a good solution for me, but for now I have exchanged my Plantronics CT-10 for a GE cordless headset phone with caller ID.

It is larger, and I am kind of amused by the spring-loaded contacts that want to tip the phone out of the charging base, but my calls are "loud and clear." The headset is hardwired into the phone which is a negative if it needs to be repaired, and it is more than twice the size of the CT-10, but in my opinion, it does the job better. Granted, I have only been using the GE unit for a few days, so I may discover other issues, but for now it is the solution at $30 less. That reminds me: I also had a problem with static on my CT-10. It was associated with the headset jack. Just touching the jack lightly while on the phone would cause an annoying static that both parties could hear. I assumed that my unit was defective, but didn't want to try another CT-10 anyway.

The GE model is: 26970GE2-A. Good luck.

MP

Rating: 3 stars
Summary: Good & Bad
Review: As much as I like the phone, I have only small complaints. The Key pad is extremey small, hard to read & the keys are the same color as the battery pack unit, so they are very hard to see. Big fingers may press multiple keys at the same time. Also the belt clip to me is worthless unless I stand the whole time. As soon as I sit or bend at the waist-boom the phone is on the ground or on the chair.

Over all-I like it very much & use it often.



Rating: 2 stars
Summary: Not the best from Plantronics
Review: I'm a huge Plantronics fan. Their products and customer service are first-rate. This phone, though, is sub-par. Mine, at least, discharges too quickly; loses its speed dial settings when it discharges; has poor, staticky sound; and doesn't charge reliably on its stand. I recommend paying a little more for the CT-12, which is very good.

Rating: 2 stars
Summary: Plantronics CT10
Review: Plantronics usually makes quality products. This is not one of them. The case is sturdy and headset is ok. The battery is built into the belt clip which is mounted upside down for some who knows why reason? Then I tried it... audio came howling back into the earpiece like an echo, similar to the original cordless phones 20 years ago. Totally unacceptable!! Back it went and replaced with the new Plantronics CT12 and its GREAT! Totally different, regular type lithium battery and sounds and talks great! Well worth the little $ difference.

Rating: 4 stars
Summary: Great, but not excellent!
Review: The other reviewers are right on. The phone is excellent and I've come to trust Plantronics equipment for home and office. The numbers are fine even if on the small side. My major complaint is trying to keep it on the belt or some place where it won't fall off and hit the ground! The battery replacement I purchased does not fit snuggly on the unit and slips off easily. Reception is fine and I agree with the volume comments of other listeners-adequate, but a touch on the low side. I did have a problem with the first unit and it was replaced with out difficulties. I've had it over 2 years and would gladly give another as a gift although the caller ID feature on the CT12 is nice. I've heard the numbers on the CT12 are even more difficult to use, but for the added convenience of caller ID and 2.4ghz it may be worth the trouble.
The BEEP, BEEP is annoying! But like anything else, accept it and it seems more tolerable.


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