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Panasonic KXTG2000B 2.4 GHz DSS 2-Line Cordless Phone with Caller ID and Voicemail

Panasonic KXTG2000B 2.4 GHz DSS 2-Line Cordless Phone with Caller ID and Voicemail

List Price: $399.99
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Product Info Reviews

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Rating: 1 stars
Summary: Panasonic dropped the ball with this one!
Review: The bottom line is, 90% of us purchased this phone for the "auto-attendant" feature. Unfortunately, Panasonic skimped on everything in this area. The auto-attendant functionality is basic, bare-bones, and completely unconfigurable.

The only thing you can change is the general greeting message and the mailbox messages. YOU CAN'T set your own extention numbers, define how many rings to allow before picking up, set to go to mail box automatically if there's no answer, etc, etc, etc.

If all you really need is a multi-line phone with answering machine, look elsewhere, there are far better phones for 1/3 the price. If you need the auto-attendant functionality, this is unfortunatly the only phone available short of purchasing a more expensive PBX system. If you want an idea of how limited this system is: go to Panasonic's web site and download the product manual PDF from the support section.

Rating: 1 stars
Summary: Panasonic dropped the ball with this one!
Review: The bottom line is, 90% of us purchased this phone for the "auto-attendant" feature. Unfortunately, Panasonic skimped on everything in this area. The auto-attendant functionality is basic, bare-bones, and completely unconfigurable.

The only thing you can change is the general greeting message and the mailbox messages. YOU CAN'T set your own extention numbers, define how many rings to allow before picking up, set to go to mail box automatically if there's no answer, etc, etc, etc.

If all you really need is a multi-line phone with answering machine, look elsewhere, there are far better phones for 1/3 the price. If you need the auto-attendant functionality, this is unfortunatly the only phone available short of purchasing a more expensive PBX system. If you want an idea of how limited this system is: go to Panasonic's web site and download the product manual PDF from the support section.

Rating: 4 stars
Summary: Excellent Home Office Phone System
Review: This Panasonic phone system is the perfect phone system for a home office. It has very versatile features that add to its functionality. Range and battery life is excellent. Clarity on the cordless unit is very crisp. I would most definitely recommend this phone to others.

Rating: 1 stars
Summary: This is the most awful phone I've ever Returned!
Review: This phone is horrible IF you expect to use a handsfree headset. If you don't mind actually holding the phone in your hand the whole time you talk, then this phone is fine, but if you want to talk "handsfree" - FORGET IT! The person you're talking to won't be able to hear a thing you say. I called Panasonic and they asked me what make of handsfree I was using. I told them Motorola. They said I had to use a Panasonic or I couldn't get guaranteed good quality. I thought to myself, hmmm, this handsfree works perfectly with every other phone I have except this one. Now they want me to go out and spend another $25 on their products, on a gamble that it might work better - I don't think so.

Also the handset works at best 10% of the time. During that 10% it works perfectly and the sound is crystal clear - AS LONG AS you're not using a handsfree headset plugged into the side of it. If you do that all you'll hear from the person on the other end is, "What, what did you say, I can't hear you, can you speak louder? Can you change phones!?" It's really annoying. I can hear them fine but they can't hear me at all. So completely forget about walking around the house or office with the handset attached at your waist and having the freedom to talk through a handsfree headset. It's just not going to happen with this phone.

Then 75% of the time, the handset won't connect to the base at all. Even when I'm holding it just 6 inches away from the base I get a message on the display telling me to hold it even closer to the base so it can pick up the signal! I have a computer next to it, so I don't know if that causes some kind of interference. But I would assume most people have a computer very close to their phone! 15% of the time the handset will get a dial-tone but it's so choppy you can barely hear it.

Also, unfortunately - unlike my old Siemens phone, you cannot talk on the handset while it is in the charging cradle. This was very convenient as I sit at my desk the majority of time I'm on the phone so it's constantly charged. But this has to be completely out of the charger at all times when you're talking on it. It doesn't take too many phone conversations during the course of a day to make the battery go dead. Then it takes what seems like all night to charge back up.

Recording outgoing messages can only be done through the speakerphone microphone. The sound quality is horrible. It sounds like you're, well, it sounds like you're on a speakerphone! Doesn't make for a very professional image if you're using this phone for business.

I returned this phone after 25 days.

My recommendation: If you don't care about using a handsfree device when you talk on the phone, this phone is probably fine. But if you don't like to hold the phone in your hands when you talk and want to use a handsfree - don't even think about getting this phone!

Rating: 5 stars
Summary: For me it is perfect
Review: Two things that totally bugged me about my other cordless phone:
1) I couldn't shut off the other line beeping in my ear when it was ringing.
2) Whenever someone would call there would be a second of silence after answering the phone that would cause you and the caller to wonder if you had been disconnected.

You can control the 'beep' and no annoying moment of silence - whew!

As an added bonus the answering machine doesn't sound 'cheap.' It sounds very 'professional'.

Sound is wonderful - you can put the cordless handset anywhere for convenience. The base station and handset are hooked up within 1.5 ft of tons of electrical equipment (computers - routers - backups, etc) and no interference whatsoever.

Hope this helps you decide - I know by the time I decided on a phone I was so tired of looking at reviews I was considering opting for a two cans and a really long string.

Carol

Rating: 1 stars
Summary: This phone is not worth the money
Review: We returned this phone because of the very poor sound quality. Also, be aware that although the info says you can have two voicemail systems, all messages come into one general mailbox for re-routing to the handsets, so if you were wanting this phone for, say, a business line and personal line, it would be awkward coming up with one general message suitable for both.

Rating: 2 stars
Summary: Close but not perfect
Review: While I don't know of a better phone, it still is not perfect.

Main problems:

1. Difficult to know which handset to transfer calls to - important since you can not join an existing conversation.

2. No quick dial numbers on base.

3. No Router for inbound fax calls. (seimens feature).

4. Had to warranty two handsets. Customer Service was difficult to reach and get replacements. One replacemnet was clearly defective. (don't buy refurbished IMHO)

5. No dial by name on voice mail menu

I wish there was a great solution.


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