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Siemens 8825 Gigaset 2.4 GHz 2-Line Expandable Cordless Speakerphone with Answering System

Siemens 8825 Gigaset 2.4 GHz 2-Line Expandable Cordless Speakerphone with Answering System

List Price: $349.99
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Product Info Reviews

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Rating: 1 stars
Summary: Great concept, poor quality
Review: I owned 3 Siemens multi-handset system (8825) phones so far. The first one had a failure in the digital display when it was first opened. I exchaned that phone and got a new one. The second one was good for approximately 2 years and the reception on the handsets started to deteriorate and the speaker phone was no longer working.

I like the simple design and easy to use features (once you learn how to operate it). In concept, it is perfect for home based businesses! So I decided to still get the third one. I had it for two years now and the speaker phone reception is so poor that I no longer use it, the remote handset had to be unplugged because it was beeping without reason. I'm so disappointed with Siemens.

I wish that there was another phone on the market that provided the same great features, had a simple design, and was of great quality, unfortunately the combination is impossible to find.

Rating: 1 stars
Summary: A total piece of junk
Review: All the issues have been mentioned. I too have the clicking and garbled sounds on the handset. This product self destructs and the refurbished trash they send you is just as bad. What's most annoying is that I recommended this system to a friend because it worked fine for a while but his system has turned to junk as well. I know Siemens products from Germany and can't believe they would sell this junk in the US.

Rating: 1 stars
Summary: DO NOT BUY THIS SYSTEM
Review: I was an owner of Siemens Gigaset System. Nice concept but AWFUL, AWFUL hardware. The system finally gave out this past week after numerous gliches. Siemens did not stand behind their inferior product. I just bought the Panasonic 5.8 ghtz set. Much better.

Rating: 1 stars
Summary: siemens 8825/8800
Review: This phone system was the only one i could find with the features i wanted but the quality is really bad. The headset jacks on the cordless handsets make poor contact; It would not get a good signal more than 50 feet; It gets interference with the microwave anywhere in the house; Siemens will not waranty their producs unless you buy direct from them or an authorized dealer; Sent the whole mess back to the online store where it came from. it doesn't deserve even one star

Rating: 1 stars
Summary: The 2420 Was So Bad, I'm Afraid of This One
Review: I have the 2420 . . the 8825's predecessor. When I first got it, I thought it was great. My partner and a close friend both got them on my recommendation. Within weeks, we all experienced what can only be decribed as "garbled" conversations . . . like we were talking underwater. Called Customer service and they said to just reboot the system. Cleared it up for a week or two. Switched handsets around. One would always have the problem. We all had this exact experience. I like the looks and functions on the Siemens, but my experience, echoed by those who have apparently purchased the 8825, makes me fearful to replace my old junk with new junk. Fool me once, shame on you; fool me twice, shame on ME!

Rating: 1 stars
Summary: No Customer Support to Speak Of
Review: I purchased the 8825 approx 18 months ago. As of yesterday, the wireless transmitter on the base station no longer functions correctly. I called Siemens customer support and they verified that my base station wireless transmitter is no longer functioning correctly. They then went on to inform me that since the phone is older than 12 months old my only recourse is to replace the base station (@ $250) this seems hardly an acceptable solution. Their rather curt support associate tells me they have no support for the system once the 1 year warranty expires (not even a pay for repair service).

Take my advice, stay away from Siemens!

Rating: 1 stars
Summary: Snap, crackle, pop
Review: The cordless extension handsets make loud clicking and popping sounds at random times during conversations. These are extremely annoying and are sometimes uncomfortably loud. There are other glitches as well, but this is by far the worst. If you need a cordless phone, I strongly recommend purchasing a different product.

Rating: 4 stars
Summary: Simply Awesome
Review: I almost didn't buy this because of the scathing reviews here. This was the only phone system that had all the features I wanted, and so I figured I cuold try it and return it if I had any of the problems mentioned.

I don't. I am at a loss for why so many people are so angry with this unit. It performs stellarly, is so easy you don't need the manual, and yet has such an amazing feature set that I'm almost in love. This unit is replacing a V-Tech, and if the V-tech were half as easy, or a quarter as feature rich, it would be a great phone. On top of all that the 8825 isn't gawdy, or have weird button placements or shapes. It just works as it should. You can program in calling cards, PIC codes, and more. It has seperate mail-boxes, speakerphone in the cordless, and in a nutshell it is a great phone system.

The other comments about the unit not being able to transfer a call to voice-mail while a call is active just shows the lack of knowledge about how phone systems and the phone company works: if that's your complaint, get Centrex, or Plexar or some other Central Office-based solution, because that's what you're asking for, or you're asking for trunking to feed a PBX which costs 1000 times as much as this little unit.

I'd give it 5 stars if it were cheaper, but it is on the expensive side of home/SOHO phone systems. Not as expensive as the multi-line Panasonic units, and the Siemens has MUTE!!! What speakerphone system doesn't include MUTE? If anybody should be taken to task for designing a bad system, it should be Panasonic.

Rating: 1 stars
Summary: This system is junk
Review: This is my second time around with Siemens. I had the earlier model that clicked its way to the garbage heap, and the new, improved 8825 is not far behind. The handset clicks at least half the time it's in use.

Siemens customer service says that phone companies are getting away from the 2.4 ghz protocol because of interference with wireless networks. Nice of them to tell us at the time of purchase. They kindly offered to replace the handset and base station if I would return my system first. So I would be without my two line phone system for 10-14 days. This policy is in keeping with the junkiness of the product. Stay away from the 8825 if you value your mental health.

Rating: 1 stars
Summary: Any lawyers out there? Its spelled CLASS ACTION
Review: I purchased my original 2420 new with 8 handsets about three years ago. A year later the base unit's lcd went bad. No luck with customer support, but with so much invested I purchased another base unit. Copy this sentance three more times. Thats correct. My fourth base unit sits on my desk with a bad lcd. I've placed a Bell Atlantic Caller ID Unit on top of it. Siemens SUCKS!!!!

macglenn@newsguy.com


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