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Panasonic KX-TG2740S 2.4 GHz DSS 2-Line Expandable Cordless Speakerphone with Answering System and Caller ID

Panasonic KX-TG2740S 2.4 GHz DSS 2-Line Expandable Cordless Speakerphone with Answering System and Caller ID

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Product Info Reviews

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Rating: 1 stars
Summary: Worst phone ever owned!!!
Review: I did quite a bit of research and settled on this phone over another Siemens (coming from an old Siemens Gigaset 2420). Boy was I ever wrong on this decision.

Listen to the people that complain about this phone. I started out thinking that people were over reacting to the low battery life on the phone and found that they were right on. My typical battery life on the cordless was about 15-30 minutes. I spoke with my co-worker/salesman and he told me he was experiencing the exact same problem. He later told me that after he deleted all the voice messages off the answering machine and the phone started charging again. Hmm not what I like to hear. Thought I could get a better battery so I went to Battery Plus and replaced the OEM battery and had similar experience except now the phone would disconnect for no reason when I switched to speaker phone.

Decided to call Panasonic to see about getting another phone (new) since mine was less then 3 months old and they stated that I could ship it to them and they would replace it with a refurbished phone!!!! This was not a cross ship.

Caller ID was horrible, as stated by other reviewers Caller ID worked sometimes and other times required that you wait and let it ring about 4-5 times.

Other problem included that the cordless phone would completely disconnect my phone call and when I would try to get dial tone it would complain that it didn't have a link to the base station even though I was 4 feet from it. My advice is to stay away.

I'm seriously thinking of getting the Siemens 8825 regardless of the reviews, at least it takes standard rechargable batteries which typically lasted for 4-5 hours of straight talk time.

Rating: 1 stars
Summary: Very poor battery life
Review: If you are palnning to buy this phone for it's rich features, think twice about it's poor or no battery life. I own the phone for the past 7 months. Most of the time, handset is unusable; it takes 15 hours to charge, but a talk time of 45 to 60 minutes makes the battery to completely discharge.

Rating: 2 stars
Summary: Wireless Interference
Review: Most reviewers seem to be concerned about interferences with their 2.4 GHz WLAN. I operated my WLAN access point 6 feet away from the base station of this phone for 6 months and did not experience any noticable problems or performance issues. However, I do have interferences with my X10 wireless camera that make my surveillance system practically unusable. Nobody tells you about that. There are just too many devices on the market that operate in the 2.4 GHz band.
Therefore, this phone has to go in exchange for a 5.8 GHz model (unfortunately, there are no 2-line phones on the market yet in the 5.8 GHz segment).
I was reasonably satisfied with the features, although I do agree with some of the other reviewers that the directory is too complicated to search.

Rating: 1 stars
Summary: Battery life is a joke and caller id is slow
Review: I have never written a review on anything, but I am so unhappy with this phone and the support Ive gotten from Panasonic that I am moved to review it. The battery lasts for only a few quick calls before the phone goes dead. If you let the battery TOTALLY discharge and then change it for a full day you can get a few hours out of it, but make the mistake of putting it in the cradle before that point and your done. Once you do that the phone loses all sense of what a full charge is and refuses to take a charge even once the phone dies. The caller id is slow as others have mentioned, however its the unsuable battery life and the poor way that the battery is managed that makes this phone such a piece of garbage. I have two handsets and consistently run up large cell phone bills because I find my self in a position where both handsets are useless. If I didnt waste so much money on this I would throw it in the garbage. Oh and btw, you cant buy better batteries...period....also..Calling panasonic is about as usefull as the phone itself.

Rating: 2 stars
Summary: Many good features and many not so good
Review: Will only mention the features I didn't care for:
1) Does not have speed dial. Has directory search which takes longer than keying in the number from a list.
2) Message record time is limited to 15 minutes including outgoing msgs which is too short for a 2-line phone used for a small business.
3) Listening to msgs doesn't tell you which line the call came in on.
4) The base screen is difficult to read if it is not tilted up toward you. Also difficult to read small print of the number of msgs.
5) Battery is NicCad, not NicHyd, therefore it holds memory.
6) Cannot go back and listen to a portion of a msg, only repeat the entire msg. This is inadequate for long customer orders. It does have "slow talk" playback but this is not the solution.

Rating: 1 stars
Summary: Poor quality
Review: This is the second Panasonic cordless phone we've purchased in the last two years and they've both been terrible. The battery life is very poor. The phone goes dead and has to be completely recharged if you try to use the speaker phone feature. If it's off it's cradle for more than an hour the battery only lasts 15 minutes. Panasonic would not replace either phone we purchased. They had very poor customer support.

Rating: 1 stars
Summary: Useless phone
Review: I strongly agree with all the people having battery problems. I purchased this model less than a year ago. I started facing battrey problems just after a month. With a full charge it last for less than 10 minutes. I also have an additioal set that has the same problem.

Rating: 3 stars
Summary: Great Features, HORRIBLE Battery Life
Review: This phone has it all. The features are some of the best that I've ever seen on a wireless phone. However, the battery life is HORRIBLE. If a fully charged phone is taken off the charger, it will last only 3 days max (without any use what so ever). If you use the phone for more than 20 minutes, the battery almost completely discharges. As a result my handsets are always on the charger; which almost makes the idea of a wireless phone useless.

Rating: 1 stars
Summary: Great phone system, but HORRIBLE battery
Review: To put this into perspective, I have owned cordless telephones for over a decade, since they first came out.

I've owned my KX-TG2740S for about four months now. It is a wonderful, feature-rich phone system, but it's useless because the battery is so bad. With all the complaints about this, I can't believe that Panasonic won't wake up and do something (other than to suggest sending the whole system back for them to look at, which means going without a phone!).

This is what happens:
1) The phone spends most of it's life in the charger. All night and most of the day while I'm away at work.
2)After one or two short phone calls, the battery level indicator suddenly drops from fully charged to 1 bar. I put it back in the charger and it takes hours to recharge as previously reported by others.
3)If I don't watch carefully, I'll suddenly be cut off during a conversation and the phone will go dead with no warning. The phone has to be recharged before I can use it again.

I think it is totally impractical to have to leave a phone out of the charger until it "asks" to be recharged so it won't develop a memory, especially since it lasts such a short time when talking.

It's a shame this phone has battery problems. Otherwise it would be a great system.

Rating: 4 stars
Summary: Very functional expandable phone system
Review: It's a bit complex, but the manuals are pretty well wirtten. It's a bit pricey, but the functionality is there. It's got some flaws, but they're minor, taken on balance. And I guess I'm lucky enough to have bought one after Panasonic solved the battery problem that numerous raters have complained about. Or at least I haven't seen the problem over a month of use with three remote handsets. The sound is great on the base unit and handsets alike.

It sets up easily enough and changes to the configuration via the menus are pretty easy to accomplish. I had previously used a phone company voice mail, and it took a few days to get them to stop intercepting my calls. In the meantime, it was easy to end-run the problem by simply setting the number of rings before answering down to a low number. My point is that, if you need a system this complex, your transition from a less integrated system will give you plenty to think about. Unfortunately, you're on your own (just you and the manual) to make your swithover, because Panasonic's customer support is no help. And I mean NO help. For a company that big, with that diverse a product mix, Panasonic should be flat ashemed.

A few complaints. The system could use at least one more mailbox. It should allow you to download a few more ring tones. Each handset should allow you to screen calls (the base unit does). The alarm clock handset needs a way to indicate in the dark that the alarm is on, and a way to reset the alarm (same time next day) with a few less keystrokes.

One small shortcoming in the documenation: There needs to be some sort of matrix that summarizes which features and capabilities can only be achieved via the base unit versus the handset. It's confusing at first, but don't worry -- after a short while, you'll still be confused.

One note. My spouse is somehwat technically challenged. In reality, she just won't read a manual. So if you're in the same boat as I, be prepared to spend about an hour teaching a little class in your new phone system. Now that she can use the intercom feature, we're both happy, 'cuz I can see it's her and let it go to voicemail!


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