Northwestern Bell 392301 900 MHz Analog Cordless Phone (White)

Rating:
Summary: It should be ZERO stars
Review: I bought this as a gift for my mother-in-law. She has a harder time seeing and hearing on regular phones. This one has been working well for the last six months and is easy for her to push the buttons and adjust the volume.

For the category of phones (price and features) this is a great phone.

Rating:
Summary: A Good Low-priced Phone
Review: I bought this as a gift for my mother-in-law. She has a harder time seeing and hearing on regular phones. This one has been working well for the last six months and is easy for her to push the buttons and adjust the volume.

For the category of phones (price and features) this is a great phone.

Rating:
Summary: It should be ZERO stars
Review: I used the phone for a few weeks, then put it away for a few weeks. When I charged it up to use again, it did not work. I called the customer service number on the phone and got a totally unrelated company who never even heard of these people. So I found a tech support email address on their home page (tech support for the phone, not the page's webmaster, I do know the difference)After a week when there was no response, I bought a new battery and charged it. Still nothing. That was several months ago and still no response from the support email either. It is obvious these people will try to weasel out of the warrantee by not ever finding out what is wrong with the phone. While I pursue it, I bought and am using an AT&T cordless phone. This one remaims plugged in just in case I ever reach someone who will want to try and diagnose the problem.

Rating:
Summary: Volume problems
Review: This phone isn't all bad but it's verging on unusable for me. It's a disaster dialing with a headset on, because the touch tones you hear when you dial will deafen you if you set the volume as high as you need to hear the recipient of your call. In many cases the volume simply can't be raised high enough and you can't have a conversation without switching phones. My headset works fine with a similar phone by another maker, and the problem applies without the headset too. Major design flaws include the absence of a mute button and a one-touch volume control instead of separate +/- volume keys. The one-touch key cycles through 3 or 4 volume settings and doesn't display where you are, so you never know if the volume is at max, and so that if you hit the button to hear someone better they are as likely to grow fainter as grow louder, which makes you miss more of what they're saying and infuriates you in the meantime.