AT&T 972 2-Line Speakerphone with Caller ID (Espresso)

Rating:
Summary: 50% Solution
Review: Bought two, one works fine. The second one cuts off calls on line one after about five seconds. Returned the second phone only to find it out of stock. Awaiting a second shipment.

Rating:
Summary: 50% Solution
Review: Bought two, one works fine. The second one cuts off calls on line one after about five seconds. Returned the second phone only to find it out of stock. Awaiting a second shipment.

Rating:
Summary: hellllooooooooo!
Review: Disappointed with this model -- it's been in use for about a year, during which I've found the speakephone to be fritzy and the handset to struggle to pick up my voice lound and clear unless I'm speaking *directly* into the pickup. But, this model fills a niche for home offices ... basic features without too many other bells and whistles.

Rating:
Summary: Not worth it
Review: I had problem with this phoen from the beginning: Headset button not working, speaker now just cuts out. I've only had this phone a little over 1 year. I'd like to save you the agony that I endured by telling you to buy something else.

Rating:
Summary: problems with non-AT&T headsets
Review: I've been very pleased with this phone, with one major exception...the headset capability. Although the phone says it works with "industry-standard" 2.5mm headsets, I was unable to find one with sufficient volume. When I called support, I was told that I needed an AT&T brand headset. I've ordered one and am hoping that solves my problem - but I am frustrated at the time and money I've wasted trying other brands in the mean time. Alternatives like Plantronics are NOT compatible with this phone.

Rating:
Summary: problems with non-AT&T headsets
Review: I've been very pleased with this phone, with one major exception...the headset capability. Although the phone says it works with "industry-standard" 2.5mm headsets, I was unable to find one with sufficient volume. When I called support, I was told that I needed an AT&T brand headset. I've ordered one and am hoping that solves my problem - but I am frustrated at the time and money I've wasted trying other brands in the mean time. Alternatives like Plantronics are NOT compatible with this phone.

Rating:
Summary: Mouthpiece has plastic smell
Review: The phone works fine, however it does not have a back light for the display. At night or in dark areas, the display is very hard to read, which makes it useless.

Rating:
Summary: No Back Light for Display
Review: The phone works fine, however it does not have a back light for the display. At night or in dark areas, the display is very hard to read, which makes it useless.

Rating:
Summary: Mouthpiece has plastic smell
Review: This phone has all the features you would like in a two line phone. I especially like the voice mail received light. The big problem I am having is finding a headset that produces good sound quality. I have tried 4 different headsets including the AT&T H420, and none of the made the cut. I also had to return the first model I bought because it rocked on the table. If anyone knows what headset to use, I would like to know about it.

Rating:
Summary: One of the worst phones we've ever owned!
Review: We've had nothing but ongoing problems with this phone. The biggest one was the phantom interefence noises that would eminate from the phone in the middle of the night! They'd go away if you jiggled the cord enough and then suddenly come back a month or two later. The hands-free option no longer works and now it's extremely difficult both hearing and being heard on it. And we've barely owned it a year!