Rating: 
Summary: Not great for telecommuting
Review: I telecommute and I've been looking for a headset compatible speakerphone that would work well in my environment. I needed a speakerphone capable of full-duplex operation to make it possible to barge into conference calls. I bought the Soundpoint Pro, but I'm somewhat disappointed for the following reasons:- volume range on speakerphone is too limited (I have to use a headset to "tune in" quiet speakers). - the speed dial mechanism is cumbersome - scroll through a list and then press "speed dial" rather than pressing a programmed button. - the sound quality is rather bassy - the number sequence programming is too short. I can't program enough digits to get one button access to voice mail (need 25 digits including pauses) - no "new call" light - no display light - not enough lines in CID display I'll probably return it.
Rating: 
Summary: Not worth the money
Review: I've used Polycom pod phones at work for years and think they're great. This phone, though, is a disappointment. I'll echo what the others say about speakerphone quality. OK, but I've heard cheaper phones give quality nearly as good. It has no backlit display which is a crime in a phone this expensive. The biggest annoyance is that the incoming volume is just not loud enough. People will call in and I'll have the volume on 5... and not be able to hear them. Note: My phone is over a year old, maybe they've improved it since then (I hope so).
Rating:
Summary: Not worth the money
Review: I've used Polycom pod phones at work for years and think they're great. This phone, though, is a disappointment. I'll echo what the others say about speakerphone quality. OK, but I've heard cheaper phones give quality nearly as good. It has no backlit display which is a crime in a phone this expensive. The biggest annoyance is that the incoming volume is just not loud enough. People will call in and I'll have the volume on 5... and not be able to hear them. Note: My phone is over a year old, maybe they've improved it since then (I hope so).
Rating: 
Summary: A rebuttal...
Review: Since my review on January 18 I've tested the conferencing abilities of a few other phones, including this Polycom. I found that the Polycom performed the same or better than all of the other phones I tested. Thus, I must take back my issue with the Polycom's conferencing abilities. This phone is not perfect--it's caller id and speed dial controls and display could be improved--but it's by far the best sounding and best functioning multi-line speakerphone that I have found to date.
Rating: 
Summary: Just Stopped Working One Day
Review: Suddenly, after 16 months of use, the phone just stopped working. Neither the handset nor the speaker phone works and the LCD display has gone blank (but the LEDs light-up). I called the customer support line and they recognized the problem. But they will not replace or fix the phone without charging me ... since the one-year warranty period ran out four months ago. Obviously I am not going to pay ... for a refurbised phone, especially since I was never really happy with it. Its duplex feature never quite worked well and the mic was not sensitive enough and the speaker volume never went high enough. Overall, the quality of Polycom's home products are drastically inferior to its office products.
Rating:
Summary: Little Disappointed
Review: The quality of the conference phone is not near as good as the Polycom phones on your conference room table. You have to be pretty close to the phone and speaking into it for others to hear you clearly. If all you want to do is listen to others talk on speakerphone then it is fine....good for listening to conference calls on speakerphone.
Rating: 
Summary: High quality construction and sound
Review: The quality of the SoundPoint Pro really comes out when holding speakerphone calls. Full-duplex, which prevents clipping, is an absolute necessity for speakerphone work. All the other full-duplex phones I tried, such as the Panisonic and the Casio PhoneMate had too much feature creep and didn't seem to grasp on the main point of high quality phones, transmitting and receiving with the utmost fidelity. The received sound is a bit too heavy on the bass, but clear and realistic. All of the features, except the primitive speed dial feature, are usable, thought out and intuitive. A YoYo from Big-Island is a perfect companion for resolving the phonebook/speed dial issue.
Rating:
Summary: Poor Support
Review: The speaker phone is clear but the maximum volume is too low. Our phone stopped working after 13 months. Polycom offered to sell us a rebuilt one for the same price as a new one. Such a deal. Obviously we are not happy.
Rating:
Summary: Poor Support
Review: The speaker phone is clear but the maximum volume is too low. Our phone stopped working after 13 months. Polycom offered to sell us a rebuilt one for the same price as a new one. Such a deal. Obviously we are not happy.
Rating:
Summary: Not the same Polycom in your office . . .
Review: This product is no where close to the quality that I expected from the Sound Stations in my office. First, the highest level speaker volume is way too low (I have had better volume from phone line powered speakerphones). Second, the speed dial design is terrible (see other reviews, but my reasons include that you can only store an 8 character description for each number and dialing any stored number is a 3 step process). For the price, the Panasonic TMC98 is a better choice.
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