Rating: 
Summary: Very unhappy with this product
Review: I originally purchased two 964's to replace Casio Phonemate telephones I had been using. After three months, I went back to the Casio phones.Problems included:
1. Answer function inflexible and poorly designed: If there is a way to let a caller leave a message without going into a "phone tree" I couldn't find it. Phone repeated announcement rather than take message. I had to call support to setup phone to accept incoming messages which is a basic function of the 964. When I was talking on the phone, it couldn't answer and take messages, that required a separate phone and a second place to check for incoming messages.
2. Poor hardware design: Directory was inconvenient to setup and use. Too many buttons on the face made it difficult to find a specific function quickly. Not able to use a line without having the answer function enabled on it.
3. Poor documentation: The manual did not have the specifics I needed to figure out what I was doing wrong. Avoid this product. Nothing about this phone was intuitive. It has no redeeming features. I'm sorry I can't give it negative stars here.
Rating:
Summary: Very unhappy with this product
Review: I originally purchased two 964's to replace Casio Phonemate telephones I had been using. After three months, I went back to the Casio phones. Problems included:
1. Answer function inflexible and poorly designed: If there is a way to let a caller leave a message without going into a "phone tree" I couldn't find it. Phone repeated announcement rather than take message. I had to call support to setup phone to accept incoming messages which is a basic function of the 964. When I was talking on the phone, it couldn't answer and take messages, that required a separate phone and a second place to check for incoming messages.
2. Poor hardware design: Directory was inconvenient to setup and use. Too many buttons on the face made it difficult to find a specific function quickly. Not able to use a line without having the answer function enabled on it.
3. Poor documentation: The manual did not have the specifics I needed to figure out what I was doing wrong. Avoid this product. Nothing about this phone was intuitive. It has no redeeming features. I'm sorry I can't give it negative stars here.
Rating: 
Summary: the right review
Review: I own 4 AT&T 944 Telephones, 4 AT&T 955 Telephones,and 4 AT&T 964 Telephones and I have NEVER had ANY problems at ALL!
I know that I can't express the true feelings about your sickening reviews, but I will say this, I feel sad for your bashing of AT&T's products.
I LOVE MY AT&T 944 955 and 964 telephones!
Rating:
Summary: It does not deserve the one star rating
Review: I purchased one 964 and three 955 for my real estate business. The answering machine was very important to me. I only hope that I can return these lousy phones.
Rating:
Summary: Junk
Review: I purchased this phone as a stand-alone that could be expanded as I brought on additional help. It worked fine as a stand alone, but when adding additional phones in the office, I came to realize the same thing that the other reviewer have. The Auto-attendant simply does not work. If the auto-attendant picks up, you're console phone is dead until the caller hangs up and a couple minutes later the phone will ring. When you answer it, it's a "call" from the phone company saying: "If you'd like to make a call, please hang up and try your call again." If you're buying this phone for the auto-attendant/answering system feature, DON'T. It doesn't work. If you're not concerned about that, buy the 955 for less money. It's got all the other features and seems to work great. I do have one of those. I should have bought my first two with the 955 and just used the voice mail from the phone company.
Rating:
Summary: Did not deliver on promises
Review: I purchased this phone with high expectations based off product features especially the auto attendant. We purchased 2 each 944 and 2 eacch 964. This was for a small office (2 people) The 944 phones worked together but the 964 phones did not. The manual was the worst to date I have read on a phone system and gave no detail. After countless hours with support staff on phone (email support was a joke they copied sections from manual and sent them to me even though I had described following every step of the manual to them in detail) it was determined that while they advertised it would work with any anaolg line system it would not work ours because our system had been upgraded by BellSouth. During course of events I found out that it was common for the phones not to work together. The system never worked as promised and phone manufacture gave up trying to solve problem.
Rating:
Summary: Did not deliver on promises
Review: I purchased this phone with high expectations based off product features especially the auto attendant. We purchased 2 each 944 and 2 eacch 964. This was for a small office (2 people) The 944 phones worked together but the 964 phones did not. The manual was the worst to date I have read on a phone system and gave no detail. After countless hours with support staff on phone (email support was a joke they copied sections from manual and sent them to me even though I had described following every step of the manual to them in detail) it was determined that while they advertised it would work with any anaolg line system it would not work ours because our system had been upgraded by BellSouth. During course of events I found out that it was common for the phones not to work together. The system never worked as promised and phone manufacture gave up trying to solve problem.
Rating:
Summary: Yuk! I couldn't believe this was for real.
Review: I purchased two phones for my home business and immediately discovered that callers sounded like they were from Mars. The voice was so faint I figured it must be my phone lines; surely this couldn't happen with two brand spankin' new phones. Nope, it wasn't the lines, it was the stupid phones. Both had the same problem. I didn't even get a chance to try out the other features since the main purpose of a telephone is to talk.
Rating:
Summary: Don't buy it
Review: I second all the complaints here and add another one. Not only can you not selectively turn voicemail on/off for different lines, you also can't have different outgoing messages for each line. So you must be content with one (garbled) outgoing message for all lines.
Rating:
Summary: Disappointment and Frustration
Review: Nothing about this product is intuitive or simple. The hardware and software for this product are poorly designed. The only reason to purchase this product is if you want a product only you can use; this may give you job security but your job will become coping with the phones. Most important, our clients didn't like the process necessary to leave a message. The most basic operations, like taking messages and retrieving them, are complex to set up and perform. I could not figure out how to set the machine to pick up messages without calling AT&T support. I wanted to have the machine answer the phone and take messages if no one was in the office. Instead the answer message was played three times or the caller had to select an extension to have the machine accept a message. If the line you set up to receive messages is busy, you need to have a second 964 if you want to take a message on the second line. This means that you have to check more than one phone for incoming messages. And, if I wanted someone else to pick up messages, it took a half hour to train them because the operation was so confusing. The phone has too many buttons. Even after using the phone for several weeks I was not able to find the redial button easily. The directory holds lots of entries but it is not easy to set up or retrieve them. The problems just went on. Rather than waste more time trying to use the features on these phones, I set them where they are only used occasionally -- throwing away most of the purchase price for these phones.
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