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Rating: Summary: Short-stemmed Microphone Is Frustrating to Use Review: I am disappointed in this product's performance because I cannot easily use the microphone to modulate my speaking voice. While the microphone's stem is flexible, it is too short to be positioned optimally. As a result, the microphone remains somewhere to the left of my speaking voice. Some callers have told me that my voice seems "far away." When I bend the stem to get closer to the microphone, the arm is long enough to catch one side of my mouth but too short to be positioned an inch or so directly in front of me. I often resort to switching from the headset to the handheld telephone midway through a conversation.
Rating: Summary: Short-stemmed Microphone Is Frustrating to Use Review: I am disappointed in this product's performance because the microphone's flexible stem is an inch or so too short to be positioned optimally. As a result, the microphone remains somewhere to the left of my speaking voice. Some callers have told me that my voice seems "far away." When I bend the stem to get closer to the microphone, the arm is long enough to catch one side of my mouth but too short to be positioned directly in front of me with an inch or so of "breathing room." I often resort to switching from the headset to the handheld telephone midway through a conversation.
Rating: Summary: Works For Me Review: I have received mine and had no inference despite having aradio, a printer, a computer and other electronic devices all workingin close proximity. I've had units before and the sound quality as well as the controls on this one are superior, especially considering the price. Others may say that you get what you pay for but frankly, I feel I got a bargain.
Rating: Summary: Battery Operated? Not Practical Review: Major complaint - this product should have an A/C adapter, but does not. It uses two AA batteries, which need to be replaced every two days. This is simply not a practical design. Since the sound quality is good with fresh batteries, I would stick with Plantronics, but I would go up the model line until I got one with a direct power source A/C adapter.
Rating: Summary: Good set for the price Review: Overall for not having to buy an amplifier, this set works really good. After seeing mine, our clerk bought one too. Our office has a cheap AT&T multi-line phone system. I bought two others before I found this one that works. At one point,I thought I had a problem with the microphone but I just needed to change the batteries. I did find this product for a cheaper price at another site, but I trust buying from Amazon. They are accurate, and prompt.
Rating: Summary: Good set for the price Review: Overall for not having to buy an amplifier, this set works really good. After seeing mine, our clerk bought one too. Our office has a cheap AT&T multi-line phone system. I bought two others before I found this one that works. At one point,I thought I had a problem with the microphone but I just needed to change the batteries. I did find this product for a cheaper price at another site, but I trust buying from Amazon. They are accurate, and prompt.
Rating: Summary: Not good for Call Center environments Review: The headset works fine, unless you're in a call center or other such environment where you have other people "feeding" you information on what to say while on the telephone. I was on with a client who decided to ask some difficult questions. My supervisor happened to be monitoring the conversation and proceeded to "feed" me what to say to handle these questions. It turns out that the client has heard EVERYTHING that my supervisor was saying. Of course, I lost the deal. I come to find out later that this headset (as is the case with most cheaper headsets) will allow ALL communication through to ALL of the parties involved. So if you're in a situation where people MAY feed you information while you're on the phone, DO NOT BUY THIS HEADSET or other cheap versions. Other than this incident, it works fine -- good quality sound etc...
Rating: Summary: Not good for Call Center environments Review: The headset works fine, unless you're in a call center or other such environment where you have other people "feeding" you information on what to say while on the telephone. I was on with a client who decided to ask some difficult questions. My supervisor happened to be monitoring the conversation and proceeded to "feed" me what to say to handle these questions. It turns out that the client has heard EVERYTHING that my supervisor was saying. Of course, I lost the deal. I come to find out later that this headset (as is the case with most cheaper headsets) will allow ALL communication through to ALL of the parties involved. So if you're in a situation where people MAY feed you information while you're on the phone, DO NOT BUY THIS HEADSET or other cheap versions. Other than this incident, it works fine -- good quality sound etc...
Rating: Summary: You get what you pay for Review: While I think this system might work for some people, it did not for me. When I adjusted the switch for microphone volume, my callers could hear me fine, but my local AM radio station was bleeding through loud and clear. I demonstrated it to the Amazon return technician on the phone and he was flabbergasted and agreed right away to give me a full refund, including pre-paid shipping. I will certainly consider buying a more expensive model and I will definitely buy it from Amazon. They are great to work with.
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