Rating: 
Summary: It's good, but should have bought an extra handset earlier
Review: The cordless handset works well, much better than our last one, which died after 15 months, and can be used in our backyard, even with airplanes overhead (we live near O'Hare). Can't find an extra handset in stores and should have bought one at time of original purchase. We forget to plug in the handset but it holds its charge very well. Would have liked a cordless handset on the basephone, but works okay. Speaker phone works very well. Still get confused trying to do all the things this phone can do and refer often to manual.
Rating:
Summary: Packed with features
Review: The sound quality is fine in my apt. but if I walk 10 feet away the connection breaks up. I bought a powerful cordless to be able to at least walk to my mailbox and remain on the phone but this phone doesn't allow for that. It's a pain to program--you can't set the time on the base, and although I've set it several times from the handset, the time STILL says 12:00--it's as bad as a VCR. Accessing my speed dial numbers is a four part process (its faster for me to just dial the number). The sound quality on the answering machine outgoing message is unacceptable. I've recorded several times and it still sounds like I recorded it from a depth of 4000 feet. I've had three Sony phones (only because I continually have to return them to the manufacturer and they send a new one) because after about 6 months the key pads stop working. Sony should be ashamed.
Rating: 
Summary: Worst cordless I've ever had
Review: The sound quality is fine in my apt. but if I walk 10 feet away the connection breaks up. I bought a powerful cordless to be able to at least walk to my mailbox and remain on the phone but this phone doesn't allow for that. It's a pain to program--you can't set the time on the base, and although I've set it several times from the handset, the time STILL says 12:00--it's as bad as a VCR. Accessing my speed dial numbers is a four part process (its faster for me to just dial the number). The sound quality on the answering machine outgoing message is unacceptable. I've recorded several times and it still sounds like I recorded it from a depth of 4000 feet. I've had three Sony phones (only because I continually have to return them to the manufacturer and they send a new one) because after about 6 months the key pads stop working. Sony should be ashamed.
Rating: 
Summary: Good logic, terrible audio
Review: The telephone's logic (ie. storing numbers, retrieving numbers, going through messages etc) is superb. No complaints. However it fails abysmally at simply being a telephone. Since telephones are all about hearing what someone is saying, it is very dissapointing to hear its poor audio quality. This problem is most prominent with respect to the speaker in the base unit. One uses this speaker when reviewing incoming messages and when using the speakerphone function. In these two uses, my phone's audio quality is so bad that it is irritating to use it. Many messages are difficult to hear and this is despite selecting the high sampling rate option for incoming messages. To make matters worse Sony is playing by the rule book when it comes to me trying to return the phone. I have no idea if I simply got a bad unit or if this is a bad design. The sour taste could have been lessened by user-friendly customer support. It was not.
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