GE 27910 2.4 GHz Cordless Telephone with Backlit Keypad (Metallic Blue)

Rating:
Summary: GE and Thomson = Bad Customer Service and POOR Products
Review: Don't buy this phone.

GE (Thomson) gave us this phone after 6+ months of unanswered phone calls, emails and just plain BAD customer service. The first phone (a different model) made by GE (Thomson) and given to us as a gift broke while under warranty. After months of ball dropping on Thomson's part we finally received this phone, model number 27931GE7. We are unhappy with the sound quality- on a scale of 1 to 5 its a 2. And, the worst part is the headset; it's the WORST design I have seen. It's an ergonomic nightmare. If you plan on moving your head while using this headset forget it, it will fall off. And, the mic rests on your cheek halfway between your nose and your ear. On a scale of 1 to 5 I give a 0. Maybe it was designed first as a toy for a small child then someone thought, "Hey this would make a great headset". Just plain bad.

Also, GE phones are not made by GE... they are made by Thomson. In an economy where bad companies go under and good ones survive this is one that you hope will go under. Oh and by the way, if you want any help from GE, forget it. They claim that they have nothing to do with the phones. Funny though, their name is written all over it. GE should be ashamed of themselves and Thomson, well they should consider hiring at least one industrial designer with some useful knowledge and know-how if they have any desire of surviving as a company.

Rating:
Summary: GE and Thomson = Bad Customer Service and POOR Products
Review: Don't buy this phone.

GE (Thomson) gave us this phone after 6+ months of unanswered phone calls, emails and just plain BAD customer service. The first phone (a different model) made by GE (Thomson) and given to us as a gift broke while under warranty. After months of ball dropping on Thomson's part we finally received this phone, model number 27931GE7. We are unhappy with the sound quality- on a scale of 1 to 5 its a 2. And, the worst part is the headset; it's the WORST design I have seen. It's an ergonomic nightmare. If you plan on moving your head while using this headset forget it, it will fall off. And, the mic rests on your cheek halfway between your nose and your ear. On a scale of 1 to 5 I give a 0. Maybe it was designed first as a toy for a small child then someone thought, "Hey this would make a great headset". Just plain bad.

Also, GE phones are not made by GE... they are made by Thomson. In an economy where bad companies go under and good ones survive this is one that you hope will go under. Oh and by the way, if you want any help from GE, forget it. They claim that they have nothing to do with the phones. Funny though, their name is written all over it. GE should be ashamed of themselves and Thomson, well they should consider hiring at least one industrial designer with some useful knowledge and know-how if they have any desire of surviving as a company.

Rating:
Summary: Disappointing
Review: I expected more when I moved to 2.4 GHz for a cordless phone. Sure, the range is good, BUT everytime the microwave oven is in use, this phone picks up static and you can't maintain a conversation. I would not buy again based on this problem. Too bad, because I liked the size of this phone and features such as a headphone jack and mute button.

Rating:
Summary: Disappointing
Review: I expected more when I moved to 2.4 GHz for a cordless phone. Sure, the range is good, BUT everytime the microwave oven is in use, this phone picks up static and you can't maintain a conversation. I would not buy again based on this problem. Too bad, because I liked the size of this phone and features such as a headphone jack and mute button.