Rating: 
Summary: Bad Hand Set
Review: The 1,2, and 4 buttons on the unit failed after minimal usage. I also own the same model without the digital recorder. This unit experienced the same problem. Uniden service claims that they never heard of this problem before. Not likely if both of my units have the same problem. The only option is to buy a... replacement handset. I have a better idea. Buy a new system from a more better supplier.
Rating:
Summary: Bad Hand Set
Review: The 1,2, and 4 buttons on the unit failed after minimal usage. I also own the same model without the digital recorder. This unit experienced the same problem. Uniden service claims that they never heard of this problem before. Not likely if both of my units have the same problem. The only option is to buy a... replacement handset. I have a better idea. Buy a new system from a more better supplier.
Rating: 
Summary: An OK phone... but, be aware....
Review: The short and the sweet. The NiCad battery is indeed a problem, expect to replace it after 6 months, as the handset will only run for 40 or so minutes then... Say, (...) at (...) for a new battery. The speaker phone function is fine, but not for business use. Friends, family, yes. At the price, an OK deal. But not a steal. Beware of 900 Mhz interference, this phone killed (via interference) my GE 900 Mhz headset phone, so if you wish (or have) another 900 Mhz phone at home, you should be carefull.
Rating: 
Summary: Great Phone-Great Price
Review: The Uniden EXS 9966 is a great phone at a great price. Before I purchased it, I read the reviews from other customers. They were quite helpful in my decision-making process as most everyone thought it was a good phone. In one review, the reviewer identified as "An electronics fan from Mercer Island, Washington" wrote, "The only bad thing is, when you receive a phone call on this phone, another phone cannot be used to answer (e.g. call is for somebody in another part of the home). Likewise, when another phone is used to answer a call, this phone cannot be used to pick up." This statement turns out to be false. I have used this phone extensively transferring from one phone to another without a problem. A couple things are different from the Uniden 900MHz digital phone it was replacing. First, when a line is in use and you press the line button (Line 1 or Line 2), if the line is already in use, you hear three beeps and the LCD display indicates the line is already in use. All you have to do is press the line button again and you will join the conversation that is already in progress on that line. (This would apply to a conversation in progress or for transferring a call from one phone to another.) Second, if you are on one line and wish to transfer to the other line, you would think you would need to press the Hold button, then the other line button. With this phone, if you forget to press the Hold button before changing lines, it places the line on hold automatically. This is a nice touch so that you do not inadvertently disconnect the first call when attempting to answer a second call. All in all, I would recommend the purchase of this phone. One last thing-Amazon.com had the best price I could find by about $40. I don't know how they could be that much below other vendors (both Web and local brick and mortar) but they are. And, as you know, the service here is GREAT!
Rating: 
Summary: EXS9966 Everything I Hoped It Would Be
Review: The Uniden EXS9966 has excellent range and clarity. The instruction manual is easy to understand and makes using and programming the phone a piece of cake. I especially like the alphanumeric memory locations for frequently called numbers. The Caller ID on Call Waiting isn't as easy to use as I would hope for, but maybe all phones operate the same. I bought a spare battery and keep it in the base for stdby. power and it has come in handy. One big complaint: my daughter plugged a headset into the headset jack and when it was unplugged, audio did not come back out the handset speaker. I mailed it into Uniden under warranty and they have had it for almost 2 months. I have called twice and get the same excuse each time, "We are running 7-10 days behind repairs and have no new units to ship out." Bologna! Their repair turnaround service is terrible. Just hope yours keeps working.
Rating:
Summary: Worst phone I've ever bought...
Review: The Uniden EXS9966 is without a doubt the most worthless, poorly manufactured piece of junk on the market today. After trying several different phones we settled on this one- due in no small part to the glowing reports from other reviewers. What a disappointment! Within two months the sound started to go out in the handset, and the headset jack got so loose and sloppy that the headset cable would actually fall out- and the topper is the Uniden "customer care" department that tells me I can send it back- at my expense, and they will repair it- at my expense, and return it to me- at my expense, and I will only be without a phone for 4-6 weeks! Good grief! It is without a doubt the worst support I've heard in years. Furthermore- the pricing is a stone cold [bad]. I do not blame [anyone else] for this- but the phone is now selling for one third of what I paid less than 6 months ago. RUN- don't walk away from this disappointing and badly supported substandard unit. And I would avoid Uniden as a whole given their utter lack of support for their products. What a bad taste this has left.
Rating:
Summary: GREAT CORDLESS PHONE
Review: This is a great cordless phone, easy to use with intelligent functions. It has a great design with display of easy reading and good visualization. A great purchase. Go ahead!
Rating: 
Summary: Headset compatibility problem
Review: This is a GREAT phone, unless you want to use the headset. You must use a headset with a Mic that goes directly in front of your mouth. More modern 2.5mm headsets such as the Plantronics M145 or M135 will not work. People on the other end will not be able to hear you well. If you do not want to use the headset, this is one of the best values in 2-line phones.
Rating:
Summary: Good phone but steer clear of Uniden's Customer Abuse Dept!
Review: This phone is great, as many other reviews state. I boutght it from ... because of the ... revies in fact (thanks everyone!). Lots of features. Good sound quality. I can go 1.5 blocks to the dryer cleaner or pizza place, you'd thinki i was on my mobile only the sound is better. There is a slight humming sometimes that didn't bother me, but on occasion did bother person on the other end of the line. The belt clip actually stays on, amazingly, so you can wear it while on phone (if use headset) and waiting for calls. I like that you can keep a spare battery charging in the base though haven't boutght one yet. BUT, and it's a big one IF IT WORKS. Mine went on the blink after 8 months. Just stopped working. Sent phone for warranty repair, Uniden's "Customer Abuse Department" is quite a place. They notified me--at the wrong address & under the wrong name they had received the phone, by a miracle the card was forwarded to me. Wanted $50 to fix it. Told me it was not under warranty--wrong paperwork was in the box--told me this in a most angry tone, not the slightest sympathetic/apologetic (paper said one year & I only need pay shipping to them, which I was silling to put up with), refused to look up my record # in computer after they received it, refused to allow me to speak with a supervisor, hung up on me, etc. Finally after 45 minutes of abuse I did get through to a supervisor who was pretty much competent, acknowledge it was a one year warranty, but I have to fax the invoice again proving I purchased less than one year ago. Gift givers beware!! YOu will ***have** to give them a copy of the invoice too. Uniden will ***NOT*** provide warranty service based on the date the product registraction card was sent in or based on a packing slip without price (ie if you had ... mail the gift to them). Besides Uniden's Customer Abuse Department it is a GREAT phone, one of the best I've used in years. I would buy another in an instant if they were at least halfway polite in their service dept.
Rating:
Summary: Uniden EXS9966 900-MHz DSS 2-line Cordless Phone
Review: This phone is great. I have never had interference of any kind. I love how the phone numbers are stored WITH names that you can just scroll through and select. The only bad thing is, when you receive a phone call on this phone, another phone cannot be used to answer (e.g. call is for somebody in another part of the home). Likewise, when another phone is used to answer a call, this phone cannot be used to pick up.
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