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Siemens 2402 Gigaset  2.4 GHz DSS Expandable Cordless Phone with Caller ID

Siemens 2402 Gigaset 2.4 GHz DSS Expandable Cordless Phone with Caller ID

List Price: $299.00
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Product Info Reviews

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Rating: 3 stars
Summary: Disappointing
Review: I have been using this telephone for eighteen months. There are definitely some aspects about the phone that I like. The sound quality is excellent. It sounds as good as any corded phone. The people to whom you are speaking on this phone cannot tell that it is a cordless phone. I use this phone at home in a densely populated high-rise apartment building. There are literally hundreds of people within a few hundred yards of me using other cordless phones, cell phones, and various electronics. I have had some trouble with interference with other cordless phone systems (especially 900 MHz based systems), but have never experienced it with this phone. I don't hear other people conversations. The manufacturer claims that by frequency hopping 100 times each second, none of my neighbors are hearing my conversation as well. I hope this is true, but I have to take their word for it.

The handset is comfortable to use and well constructed. I tend to drop cordless phones and have broken several other models. These handsets seem particularly durable and have bounced off the tile floor without any functional or cosmetic damage. You can easily add additional handsets so the system is expandable, which is a very nice feature.

So, what are the negatives? As other reviewers have complained about, the battery life on the handsets is inadequate. The battery runs out much too quickly with heavy use. The handset has a monitor for battery strength, but it doesn't work well. The battery can easily go from showing a full charge to failure during a short phone call. You have to be diligent about keeping the phone in the charger when not in use. I use the phone for home use so the short battery life is not too troubling, but I do not imagine that the phone could be used in a business setting without problems. It just doesn't handle heavy use well.

Although the handset is well constructed, the charger cradle is very poorly made. I have three and two have stopped working. Unlike the handset that I admit I do use roughly, the cradles have never been mistreated or dropped. For two out of three to fail within a year demonstrates that I have particularly poor luck (which is not out of the realm of possibility) or that there is a manufacturing or design problem with them (more likely).

Overall, this is a mixed review. Am I happy with the purchase? Yes. If I had it to do over again would I purchase this system? Absolutely not.

Rating: 2 stars
Summary: The STATIC Maker!!!
Review: This phone is horrible! I would never buy it again. This is the second Siemens 2402 system i've had in the past year, and each system gives an extreme amount of static and cuts out worse than a cell phone in an area without reception when you are 2 feet from the bas or 2 blocks from the base - the phone has the same problems. If it weren't for the lousy clarity and constant static and breaking up - this phone would be a #6 on a 1-5 scale!!!

Rating: 5 stars
Summary: The Highest Quality Cordless Phone I've Had
Review: I have tried every brand of cordless phone, except Uniden.
I have found this to be superior in every way to any other.

I have recommended this phone to friends and family.
Many have purchased the Gigaset, or I have purchased it for
them.
The concensus is unanimous... the best available.

Rating: 1 stars
Summary: Terrible!
Review: Terrible! I've had trouble with this phone since I got it. The reception is horrible, it sounds like you are underwater when you speak. People on the phone with you cannot even understand your words. No matter how close or far from the base station, it's the same: terrible. Cool looks, nice features, unusable. Digital phones, for the most part, simple don't work well. I've gone through many. This one, however, is the worst of the lot.

Rating: 2 stars
Summary: Not very good quality and not convenient
Review: I would have thought slim handpiece design would be easy to handle, but a thicker handset would be easier to hold between your shoulder and ear. Also, the unit spends a lot of time looking for the base unit, even when 10 feet away. Also, if you spend time multi tasking while using this item, you will hear a constant beep as your cheeks will push the menu buttons frequently.

Rating: 1 stars
Summary: Poor Performance - battery life?
Review: I have two Siemen's 2.4GHz Digital Phones - the base unit with digital answering machine and one satellite unit. About a month or two after getting them, the performance started to rapidly go downhill. I could hear everyone fine, but people on the other end said I sounded choppy, garbled or was simply "breaking up".

Initially, I thought it was interference. However, I am not near any telecom towers nor power lines. I have switched off every electrical appliance, florescent lighting, air conditioning, anything that might create a magnetic field or otherwise interfere with the signal. I have stood immediately next to the base unit - and it still refused to clear up.

I now think its the incredibly cheap quality batteries Siemen's ships with this phone - NiCad. NiCad is an outdated technology and clearly doesn't belong in a phone.... We should get Nickel Metal Hydride or ideally a Lithium-technology battery (like you get with today's cell phones). With such a cheap and nasty power source, you get totally [bad] performance and this phone rapidly becomes a frustrating waste of everyone's time. I'm going to try and return mine... total waste of money.

Rating: 2 stars
Summary: not worth the money and over featured for average house
Review: ditto for all the complaints. Handsets cut in and out and too small to hold on neck. We thought the extra features would be handy, but frankly we never use them.

Can somebody build a decent cordless that lasts?

Rating: 1 stars
Summary: Electronic Garabage-DO NO BUY
Review: Rated one star because there doesn't appear to be a "no star" option. I can't tell you how disappointing this phone system is. The best thing about it is I only bought two handsets (I had intended on eventually having four).

They work great for a month and go rapidly downhill. Poor range becomes no range. One handset will not work in the same room with the base station. I believe it is a battery issue but the phone indicates a full charge. My family has issued me an ultimatum to get rid of these and replace with anything that works.

Rating: 1 stars
Summary: Buy this phone at your peril
Review: I loved this phone when I first got it. A friend had a set, so I bought 'em for my home and my small business. They worked great for quite a while. Then the trouble started.

After about 12 months, the batteries completely die - expect to replace them regularly.

My friend who also had this set started having a serious problem about 16 months into his ownership. ALL of his handsets started "skitching" when he used 'em. The outgoing sound would crackle in and out. You can twist the phones themselves and it stops for a brief time.

At about the same point in ownership, around 16 months, my set started doing the same thing. I expect my 8-month old office set to have the same problem in the near future.

This defect makes these phones unusable. Purchase this Siemens set and you'll love them for a little over a year. Then you'll curse Siemens daily as you shop for a replacement.

Rating: 1 stars
Summary: Please read this review before buying
Review: I have had this phone with 3 handsets for about a year. The battery life is very poor and the quality is like phones from 10 years ago. What a dissapointment. I wish I read all these reviews before buying. Some cool features are included but if you can't hear or talk well with them what use are they.


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