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Siemens 2402 Gigaset  2.4 GHz DSS Expandable Cordless Phone with Caller ID

Siemens 2402 Gigaset 2.4 GHz DSS Expandable Cordless Phone with Caller ID

List Price: $299.00
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Product Info Reviews

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Rating: 1 stars
Summary: Siemens Has Lost My Business
Review: I bought a Gigaset 2420 2 line cordless phone from Siemens two years ago and have had endless problems with the 3 handsets that I have for the system. My problems started soon after the purchase. I turned one off and it wouldn't turn on again when the power button was pressed. I dropped another one soon after a VERY VERY short distance and it went dead.

I called Siemens to see about getting replacements since I was still in warranty and was told that the Gigaset 2420 was a new product and they didn't have their replacement process setup yet and I should call back sometime in the future... So, I replaced those two handsets with my own money. And then the buttons slowly started failing on two of the handsets that I use most often. I had to press the number buttons a certain way to get them to work. It was a major pain when dialing a number.

I called the support center again. I'd had the phone for 13 or so months at that point. The support people told me that they'd had a lot of problems with the durability of the handsets. They acknowledged reported cases where the phone had been turned off and would not turn back on. They didn't seem too surprised about my buttons failing. They offered to replace my current handsets with refurbished ones.

That was about a year ago. In the last few months I noticed the buttons are failing again on the 2 main handsets. It's getting harder and harder to dial a number. One of the handsets also seems to have a worsening reception problem that sounds like I'm getting interference from a microwave but that's not it. The other handsets don't have this problem...

Rating: 1 stars
Summary: absolutely awful system
Review: The system worked fine for ten months. Then one handset failed, then another, and so on. By the time I realized there was a malignancy, the warranty had expired. This is useless junk.

Rating: 1 stars
Summary: DO NOT BUY THIS PRODUCT! DOESN'T LAST
Review: Before purchasing this phone I read a number of negative reviews about serious reception/audio quality problems developing after a few months of use. Well, I was a fool to ignore them. After several months use my unit (which had been working flawlessly) started developing the same problems. Bad reception, pops and breakups in the signal and what seems like a slower rate of communication with the base station. Net net - unreliable and unusable. I have tried new battery sets several times with no improvement... it just seems that there is some fundamenal design or construction problem or component that causes these phones to fail after a while. Never again. Siemens should offer free new product replacements to all owners. Useful life of this product is just unacceptably short.

Rating: 1 stars
Summary: Worst thing I have ever owned!
Review: Stop--- do not but this product or any Siemens Phones. I bought the System and loved it at first, I recomended it to everyone. Then Like clock work after one year (which is the warranty) it started malfunctioning. The handsets went in and out, and dropped the call. It has been getting worse and worse as the system gets older (now two years old). Here is the kicker, I know 6 people with this sytem that have the exact same problem!!! Siemens tells me, I can buy refurbished handsets to replace the bad ones, great!

Rating: 1 stars
Summary: Nice system
Review: I have had the same handset and batteries for two years now (handset made in USA).
I spilled coffee on the handset and some buttons became a little insensitive while still usable, but that is my fault. Interference is a problem only when using the microwave. The sound quality is superb under the conditions I require.
The base station location with this and any system is absolutely critical. I had no problems with setup of any kind. The manual is simple, complete and easy to understand.

Rating: 1 stars
Summary: Great phone if you alienating your friends
Review: I have the 2402 with one additional handset. I thought this system was the best thing since sliced bread until one day, about a month after buying the system, the audio on one of the handsets started going in and out. At first it was only once in a while and then it started happening all the time. A month or so later the second phone started doing the same thing. I sent both handsets back to Siemens and received two replacement units. One of the handsets has the same problem and the other one works most of the time.

After reading the other reviews I realized that I was not alone. Some people claim that they have no problems while others think this system is terrible. The best I can say is that it seems to be a roll of the dice.

It's obvious that Siemens rushed this system out into the market without even the most basic testing. I'll never buy another Siemens cordless phone again.

Rating: 1 stars
Summary: Do not buy this phone.
Review: Nothing but trouble with the Siemens system. Inconsistent sound quality -- cuts out. Also recharger malfunction. Returned one handset for another that would not hold a charge.

Rating: 1 stars
Summary: Buy This Phone ONLY if You Love to Waste Money
Review: I've had my phone and one extra handset since the end of 2001. It's been a nightmare from the very beginning. I've returned it to Siemens THREE times for replacement. The replacements are always on backorder (does that tell you something?), so you wait weeks and weeks for them. I'm now waiting for my fourth replacement (in less than six months). If this one doesn't work, I"m going to bite the bullet and trash it. Bottom line: Siemens should stick to what they do best, and it sure ain't phones!

Rating: 5 stars
Summary: Great Phone System
Review: This phone system is incredible. Rather easy to use condidering the loads of features it comes with. As for the short battery life, remember they come with reg alkaline rechargable batteries. Invest in some Nihm rechargables or replace the reg rechargable batteries evry once in a while. They are prob what are causing the short battery life. I live in New York City, not a building but a residential neighborhood in queens. I can use the phone even two blocks away. It depends where u live. Hectic household or Home office, this system is well worth its money. I've had it for almost 2 years now, never failed me once.

Rating: 1 stars
Summary: Unreliable Junk...
Review: I bought this unit about a year and a half ago, and have so far gone through 3 handsets, and the latest one has also failed. The handsets would lock up, and become unusable, and recently, they only hold a charge that allows about 15 minutes of talk time. The buttons sometimes would not work, and required excessive pressing to get the button to register. My suggestion is to steer away from this product... it's obvious that many bugs exist, and not a lot of thought was put into it's design and reliability. I'm not impressed by this Siemen's phone at all.


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