Rating: 
Summary: Initial impressions of the Siemens Gigaset 2402
Review: The phone is everything it promised to be and more. It did have a DOA failure, the display on the handset was dead, although you could still take and make calls. I immediately called customer service (Wed night) and by 9 AM on Friday I had the replacement unit. This is customer service!The handset is very light, about the size and shape of a TV remote. It has a large directory in the handset that is easy to program and use. The sound quality is superb and static free. One of the best features is that only the base needs to be plugged into the phone jack and all of the (up to 8) handsets can be kept anywhere in the home or business near an electrical outlet (for the charging stand). The base could be installed in a closet, even on a wall, so it doesn't take up any desk or counter space. The handset charging stands also charge spare batteries while the handset is good for over a day on standby or several hours of talking. The batteries are 2 AA NiCad batteries that you can buy at an electronic supply store, not the overpriced battery packs like for cell or other portable phones! Oh and I almost forgot - it comes with a belt clip that is very stylish but unobtrusive and works extremely well. In short this product is very well designed with a lot of attention paid to details.
Rating:
Summary: Perfect Power User System
Review: I've had the Siemens 2420 with 3 handsets for over 2 years (The 2420 is a full-function base with corded handset, good quality duplex speakerphone, caller id/system display, and 2-line digital answering machine in the same footprint as the 2402). It replaced a 6-year old Panasonic 2-line cordless and I couldn't be happier with the increase in clarity, range, and features (and ability to find a handset when the phone rings!). The handsets are closer in design to a cell phone than a standard residential set. If you can get the handset wedged between your shoulder and ear, you will get a nasty pain in your neck very quickly. I've also found my hand cramping up during long conversations if you hold it to your ear. Fortunately, the handsets have a headset jack that doesn't require an expensive amplified headset. A $... headset from your local electronic store works perfectly! I love being able to configure the handsets - for example, I turned the ringer off for incoming calls on line 2, since that is an unpublished fax number (love giving telemarketers that modem negotiation squeal), but we can still call out on that line if the other one is busy. The intercom is great for finding each other (as opposed to screaming "IT'S FOR YOU!") in a multi-story house. We've used them for walkie-talkies while tweaking the sprinkler system, too. Have never had any problems with range, inside or out. Bottom line, I wouldn't buy this if you don't need multiple handsets, unless you can't get the clarity you desire in a cheaper unit. If you have teenagers or a home office, I haven't found anything that could top this for the price.
Rating: 
Summary: junk
Review: I purchased a Siemens base phone and 5 cordless phones. Within 6 months 3 of the 5 phones had garbled transmissions which made them unusable. Siemens support says "too bad" we only service warranty items, just buy new phones. What crap! Horrible product from a company that is even worse.
Rating:
Summary: Siemens Gigaset 2402
Review: I have had my phone for about six months and I have been very satisfied with it. Sound quality is great. I like the intercom feature (I purchased four extra handsets) The phone is slim and light so while using the belt clip, I hardly notice it hanging there. It has a "keyboard protected" feature so if I bump the keys while carrying it on the belt clip, the phone doesn't react. Each line and intercom can be set to ring differently. The base is the only thing hooked to a phone jack (we stuck it under our bed) so the handsets take up little counter and desk space. It has a call transfer feature so if I'm in the basement and anwer a call that's for my wife, I can tranfer it to her handset. It also has a room moniter feature so I can place a handset near the baby while she is sleeping. If she makes noise, it will ring my handset and I can listen to what's going on. It has a headset jack on it that make long calls easy or easy to write while calling. Battery life isn't the best, but if I put it in the charger at night, I've never had a problem. It has no "page handset" button anywhere so if I misplace a handset I have to use the intercom from another handset (to ring thre lost handset) to find it. The only thing it doesn't have that I would really like is a battery backup power supply. Yes I'd definitly buy it again.
Rating: 
Summary: Almost Perfect
Review: I really like this phone. Reception is great in my house, but range is a bit disappointing. At least it works fine in my yard. Most important features are the sound quality and multiple handset capability. It feels better in my pocket than a PCS phone - I keep it there so I never lose it. The built-in antenna is a great feature. Disappointments are in the call display and voice mail features. I wish it had a "message waiting" indicator and a "xx Missed Calls" indicator. I also wish it could look up numbers from its directory for incoming calls with number display but no name display. I bought a cheap desk call display unit to replace some of these features, but it should be in the phone. Finally, I wish Siemens offered an option between the 2402 and 2420 that added a full duplex speaker phone in the base unit, but not voice mail, corded handset, etc.
Rating:
Summary: junk
Review: I purchased a Siemens base phone and 5 cordless phones. Within 6 months 3 of the 5 phones had garbled transmissions which made them unusable. Siemens support says "too bad" we only service warranty items, just buy new phones. What crap! Horrible product from a company that is even worse.
Rating:
Summary: Siemens 2400,2402,2415,2420 2.4 GHz Two-Line Gigaset Repair
Review: The Siemens 2400 series Gigaset system is a fine system to use for small businesses, home offices, and I use it so the I can move around my ranch, and always be in communication with the house and the outside world. Unfortunately, each handset and base have an inherent problem that causes audio problems where the recieve and transmit are garbled and make a sound that has been described as warbling or fading in and out. These defects can be corrected by sending your unit to Barclay Enterprises Inc. 2275 LaCrosse Ave. Suite 201 in Colton, California 92324, and they will refurbish and upgrade your units for less than the replacement costs. A few units do end up being "uneconomical for repair" due to some defects and Siemens inability to provide a distribution path for replacement parts. Nevertheless, Barclay can also provides an exchange program so if the worse case scenerio arises where your unit cannot be repaired, they can provide a replacement for a nomiminal surcharge. Your Siemens 2400 gigaset should last many years if you protect it from the environment and physical damage. But if a defect should arise with your 2400 handset or any of the base units, these guys can take care of you.
Rating:
Summary: great product, unfortunately faulty
Review: I've had my 2402 for almost 3 years. I have two handsets and
use them both frequently. Siemens has replaced both handsets at
least once each. After 10-12 months of use the phones consistently develop the
warbling in and out problem that seems to be common with this
system. They refuse to admit there is a problem. I have a friend with the same system with 2 handsets. He
has also replaced his handsets at least once. I just made a final call to Siemens, they told me to upgrade to
their latest phone. Fat chance considering I'm already into
Siemens phones for $300 and they have failed prematurely. It's unfortunate as this is a great system overall. It just
seems to be fatally flawed. I will _not_ buy another Siemens product.
Rating:
Summary: Gigaset 2400 .....
Review: Sound wobbles as if a microwave was next to it on 3 of the 4 handsets I have. If I flex the phone case slightly the sound may improve but eventually reverts to "wobbly" sound.
Rating:
Summary: Defective Product
Review: Purchased this system to use in a home-office set-up. The handsets have a connection inside them that comes loose -- as best as I can tell, this problem will happen with all handsets at some point in time. The symtoms of the loose connection is poor to unusable reception, with a pulsing noise/reception. The Siemens service persion I spoke to described the problem as being due to a loose connection on the "static plate", and stated that there is no means to repair the handsets. I have used 6 hand sets, and all of them suffer from the loose connection to some extent. Apparently, the problem occurs during normal use of the handset -- any bumps to the handset will accelerate the process, i.e. don't ever drop it! Siemens agreed to replace one handset when it failed after 1.5 years of use, but now they say that "there are too many handsets going bad" for them to continue replacing the defective handsets. Otherwise, the system works fine. I am now looking at other brands for a replacement phone system.
| 
