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Panasonic KXTC1871 900 MHz DSS Cordless Phone with Answering System, Dual Keypads, and Caller ID (Black)

Panasonic KXTC1871 900 MHz DSS Cordless Phone with Answering System, Dual Keypads, and Caller ID (Black)

List Price: $139.95
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Product Info Reviews

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Rating: 4 stars
Summary: Those who are looking for a good speakerphone...
Review: I wanted a good speakerphone, one where people couldn't tell I was using one. Although this Panasonic's speakerphone produces a clear sound both ways, people still can tell I'm not using the handset. I also reversed places with a friend and had him call me from my phone. I would say the sound quality was 90% satisfactory, it was clear without any echo, but still a slight "can" sound. The phone is loaded with other features that offset any negatives with sound quality. This includes a digital answering machine, caller-id on both handset and base unit, dialpad on both handset and base unit, phone directory for 50 names on both handset and base unit, plus it's a 900MHZ cordless, so I can wander away from my desk while on the phone. Also, I can connect a headset to the handset and walk around the house talking with my hands free. I am also considering the Polycom soundpoint pro, because I heard it was the best speakerphone, however it is a corded phone lacking the extra features mentioned above. In conclusion, I'll probably wind-up keeping the Panasonic.

Rating: 3 stars
Summary: One of the few that will page you
Review: I've had mine for probably a couple of years now and the LCD display has sections that are unreadable. I'm trying to find a replacement, but for some reason, no one has a key feature that I depend on with this answering machine: Pager Call. When someone leaves a message, it can call a pager (which I have programmed to call my cell phone). I'm about to go buy a couple used ones to keep that feature without having to buy something expensive.

It has good quality recording, and the phone handset has louder volume than the vtech 2.4ghz cordless phones I use (for the 2-line capability), but being analog, there is occasional static.

The display problem is really the only downside to it...

Rating: 3 stars
Summary: One of the few that will page you
Review: I've had mine for probably a couple of years now and the LCD display has sections that are unreadable. I'm trying to find a replacement, but for some reason, no one has a key feature that I depend on with this answering machine: Pager Call. When someone leaves a message, it can call a pager (which I have programmed to call my cell phone). I'm about to go buy a couple used ones to keep that feature without having to buy something expensive.

It has good quality recording, and the phone handset has louder volume than the vtech 2.4ghz cordless phones I use (for the 2-line capability), but being analog, there is occasional static.

The display problem is really the only downside to it...

Rating: 2 stars
Summary: I bought it because it was a Panasonic, but returned it.
Review: My old Panasonic 900MHz phone is the best cordless phone that I've ever used. However, I wanted to upgrade in order to get the caller ID, a headset jack, and phone directory features.

I didn't see any reason to get a 2.4 GHz phone, since clearly my 900 Mhz (analog) phone worked perfectly for my application, so I chose the 900 MHz DSS KXTC1871. Feature wise, it had everything that I could want in a phone.

However...:

1) The phone directory was uncomfortably slow... moving from entry to entry took way longer than it does in my cell phone.

2) People on the other end of the phone could immediately notice that I was on a new phone. The voice quality on my end seemed fine, but they complained.

3) The phone would sometimes cut out and beep at me, but I had no idea why and was always within 15 feet of the base station.

To it's credit, I was impressed with the follow features:

1) The speakerphone was good, meaning voice quality was very acceptable.

2) The answering machine was great. No complaints whatsoever.

I don't think it's impossible to make a perfect home phone. There's nothing special about cordless phone technology these days, and they should be at least as useful as my trusty Nokia cell phone and sound as good as my *old* Panasonic 900 MHz phone.

Rating: 1 stars
Summary: Lousy Phone from a lousy company
Review: Panasonic products seem to be engineered to start failing exactly after the 1 year warranty. First, this phone started losing battery power after about 30 minutes of talking. Changing batteries didn't help. A couple of months later, the charging has completely stopped.

Incidentally, my Panasonic DVD player failed exactly 1 year 3 months after I bought it.

Rating: 1 stars
Summary: Great phone unless you like using a headset.
Review: This phone is completely unusable with every headset I've tried so far. I'm told by Panasonic's Customer Service Dept. that I must use one of the bulky, clumsy, uncomfortable looking Panasonic headsets. I'm pretty sure that this is a sales ploy, and their headsets won't work any better. This is such a great phone in every other respect, which makes that problem with the headset even more disappointing. I would have given it 5 stars otherwise.

Rating: 1 stars
Summary: Panacrapic
Review: This phone was a disaster from purchase. Problem No.1: The voice of the incoming caller frequently cannot attain suitable volume for even minimal intelligibility. The first week of purchase I spent approximately 6 frustrating hours (on a neighbor's phone) with Panasonic's "customer service" dept., trying to discern & alleviate the problem. Finally (this is about 10 days after purchase), I said I wanted to return the phone in exchange for a new one. The rep du jour refused, telling me my only option was to send the phone back to the company and wait 6 to 8 weeks for repairs to be completed.
Problem No. 2: Panasonic [is bad]. I sent a letter to the president of Panasonic complaining about the company's customer-hostile return policy: Obviously, I would have to buy a new phone while I waited the six weeks for Panasonic to squeeze, prod, and send back its lemon. No one ever responded in any form.
Problem No. 3: Constant, ongoing, battery failures. From the start, the battery could only tolerate 10 to 20 minutes of conversation, and the whole phone goes dead after 30 minutes. I ALWAYS keep the headset nestled in the station, so it is not being drained when not in use. I bought a brand new battery and charged it up: Same exact problem. I'm going back to a rotary, if I can find one...

Rating: 3 stars
Summary: It's an "OK" phone.
Review: This phone was pretty expensive when I bought it several years ago at Best Buy. I had to laugh when I saw it being offered for under $20 here. (A wry laugh, that is). Overall, the phone has worked well for me. All of its features work and they have come in handy for me. On the downside, its weak points are the receiver volume is weak and the battery/recharging system has problems. I just go into a quieter room if I can't hear the caller well enough. It isn't really a problem. I use a headset with the receiver for hands-free operation without a problem. I am still using the original battery. I think the key to good battery use is to NOT keep the battery on the charger all the time. Charge the battery when the display indicates, otherwise keep it off the charger. Occasionally, let the battery totally run itself down, then charge it back up. (My cellphone battery charger has a Discharge button on it for just this purpose). For the last 6 months or so, my Panasonic cordless phone battery has been acting erratically. Sometimes, it will run for days just fine or a day, then cut the phone off with no warning at all. I used to get a warning beep. Fortunately, if I can get to my corded phone the other party is still connected. It's probably time to replace my cordless phone battery. That's how I got here. I read the other reviews and thought I would express mine. In my opinion, if I could get this phone for $20 NEW, it would be a steal.

Rating: 3 stars
Summary: It's an "OK" phone.
Review: This phone was pretty expensive when I bought it several years ago at Best Buy. I had to laugh when I saw it being offered for under $20 here. (A wry laugh, that is). Overall, the phone has worked well for me. All of its features work and they have come in handy for me. On the downside, its weak points are the receiver volume is weak and the battery/recharging system has problems. I just go into a quieter room if I can't hear the caller well enough. It isn't really a problem. I use a headset with the receiver for hands-free operation without a problem. I am still using the original battery. I think the key to good battery use is to NOT keep the battery on the charger all the time. Charge the battery when the display indicates, otherwise keep it off the charger. Occasionally, let the battery totally run itself down, then charge it back up. (My cellphone battery charger has a Discharge button on it for just this purpose). For the last 6 months or so, my Panasonic cordless phone battery has been acting erratically. Sometimes, it will run for days just fine or a day, then cut the phone off with no warning at all. I used to get a warning beep. Fortunately, if I can get to my corded phone the other party is still connected. It's probably time to replace my cordless phone battery. That's how I got here. I read the other reviews and thought I would express mine. In my opinion, if I could get this phone for $20 NEW, it would be a steal.


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