Rating: 
Summary: WORST CUSTOMER SUPPORT EVER!
Review: ...the problems with my phone started 3 months and 11 days after purchase. Panasonic are absolutely not there in support - their solution is to send the phone back to them for repair or they will send me a refurb (at my expense... thanks a lot). Meanwhile - my solution - BUY A NEW PHONE until they get around to returning mine to me! Great! Thanks! Never again....
Rating:
Summary: Better off with two cans and a length of string
Review: Bought this phone less than a year ago from Good Guys. Hand unit will regularly freeze up for minutes at a time. Base unit will not consistanty charge the hand unit. When the hand unit indicates a full charge it will run out with one hours continuous use. What started out a month ago as random hissing has turned into a regular background hiss that makes communication all but impossible. Menu options on handset are cumbersome and frustrating. No mute button on speakerphone. I am told that Good Guys only has 30 day return policy and If I had purchased an extended warranty they would replace it. I should not have to plan for product failure in a $200 phone in less than a year.
Rating: 
Summary: An improvement to a world class phone
Review: Having owned a previous Panasonic Gigarange phone (KX-TG2550S) and being extraordinarily satisfied, I purchased this one to replace another phone in my household that was in need of replacement.Feature for feature, both phones seem similar. However, Panasonic has improved some very critical areas. The handset has been redesigned for more comfort during long usage, a great benefit since the older model would become uncomfortable during extended periods. Also, the redesigned shell of both the handset and the base provide both a much more contemporary look as well as providing an easier grip on both. The older model's sleek design is a little slippery, although the rubber grips helped. The user interface is similar to the previous models', and while it's not too difficult, expect a learning curve before you get the hang of it. Another area where Panasonic has improved the phone is the connection between the base unit and the handset when the handset is in the cradle. The older model would occasionally have difficulty finding the connection. With the new model, this seems to also have been improved. For those who haven't owned one of these phones, I understand all this comparison may seem a little confusing. However, this phone is reliable, convenient, powerful, and crystal clear. It's an excellent purchase and a definate improvement over last years' Gigarange models, which were superior phones. I have owned a pair of GE cordlesses and a Sony cordless before that, and none could compare to the Panasonic Gigarange. I don't have any first hand experience with any other models since, but this phone is an excellent phone, worthy of consideration. And plus, it just looks so much cooler than anything else on the market. You have to give it that.
Rating:
Summary: Can't reliably make outgoing calls
Review: I bought this phone as a Christmas present for a friend, and the feature set and design appeared to be just 'perfect'. We did notice right away the voice quality makes it sound like he's talking into a tunnel, but we could ignore that. He loved the 'message waiting light' and the one-touch voice-mail key, the volume controls and so forth. However, as time goes by, the phone is more and more unreliable at connecting outgoing calls. He dials a number, and it just 'goes dead' like a cell-phone dropping a call. He hangs up and tries again. Depending on the exchange he's calling, it can take 3 or even 6 tries to get through. The callee's say they heard him each time, or saw his name on their caller ID. I've been there when it's happened, and made sure the battery was charged, etc. Panasonic Tech Spt was only able to review the manual with me, which was no help because the problem is that the design appears to be flawed. Others have told us they've had the same problem with Panasonic phones. It's really too bad, because there are so many totally cool features on this phone - but what good are they if you can't even make outgoing calls?
Rating: 
Summary: not happy at all
Review: I bought this phone because I have used other panasonic product and have been very happy with them. granted there are a lot of nice features on this phone and it will go all over the place but mine only lasted 1 month before i started having nothing but problems. first the battery went bad. then the phone had more problems that wouldn't allow it to operate off the base unit. if it weren't for these fairly major problems it would have been and excellent phone.
Rating:
Summary: Piece of Junk
Review: I gave this phone a good review when I first bought it (4 stars if you can believe it?!), but then after about a year I started experiencing some extremely annoying problems. 1st it almost always says "out of range" (I live in a 1200 sq ft condo, so I can't go too far "out of range", whatever the heck that means) and even when standing right next to the base it would still say "out of range". But that is not the most annoying problem. The most annoying feature of this piece of junk is that phone itself also has a battery, a special Panasonic battery (not included) that you have to keep replacing and if you don't get to the phone fast enough (if you read the manual, it says within 3 minutes!!) You loose all your stored info like preferences, phone numbers, etc and in addition to replacing the battery, you have to recharge for 7 whole hours. So unless you have another phone handy, that could be a problem. But the worst part is that the battery cover on the back of the phone is next to impossible to remove, 3 minutes is not long enough even if you had advance warning, so you will most likely loose all the info anyways. Strength is not the issue in removing the cover; you have to have 3 hands. So right now, the phone is on the junk pile and I'm off to by a new phone, not a Panasonic.
Rating:
Summary: JUNK
Review: I GOT THIS PHONE 6-9 MONTHS AGO, IT WORKED VERY GOOD AT FIRST, BUT NOW WHEN I TALK ON CORDLESS PHONE NOONE CAN HEAR ME, I AM REDUCED TO USING THE SPEAKER PHONE. PANASONIC'S CUSTOMER SERVICE REALLY BITES, THEY NEED A LESSON IN CUSTOMER SERVICE 101. STAY AWAY FROM THIS PHONE, U CAN DO MUCH BETTER WITH YOUR HARD EARN MONEY!
Rating:
Summary: Disappointed consumer
Review: I had a Uniden phone for over 10 years which I loved. Unfortunately lighting hit and blew out all my phone lines and phones. I spent a lot of time trying to find the right phone and thought I had. I bought this phone about 1 1/2 years ago, not only does the battery go dead quickly but I have already had to replace the battery. Then my keypad started to wear out. I do not use the phone and/or keypad excessively. I was sure it was a defect so I called Panasonic. The options they gave me were completely unacceptable. I am now shopping for a new phone and it certainly will not be a Panasonic no matter what the reviews or features are.
Rating:
Summary: Not as good as it should be
Review: I had the previous version of this phone (and 900 MHZ panasonic cordless before that), but when the headset jack went bad, I upgraded to this new model. It is not an upgrade, but a downgrade! 1) The battery life is abysmal -- just about 1.25 hours of talk time, less than 1/2 the previous model. And it often cuts out when I'm on a call with clients without the beep warning. 2) The action on the blue navigation button stinks. I can look up a number in a a phne book and dial it with my own fingers faster than scrolling through the phone's directory. What's the point? 3) Performance with a headset is terrible. People are always saying that I sound very far away -- a problem I didn't have with the old phone (same headset and settings). I like the features (speaker with keypad, voicemail light), form factor and cordless performance. But this phone doesn't cut it for me anymore.
Rating:
Summary: Price point problems
Review: I have had this phone for about a year now and have found it to be unacceptable. First the range is not as good as my previous Sanyo 900MHz, also the battery life was never good--again, the Sanyo was far superior. I now can not even finish a conversation as the battery only lasts about 15-20 minutes. Another item that has not been good is volume control, and ringer. I will probably never buy anything made by Panasonic again. My thought is that Panasonic tried to lure people into buying their phone with a wealth of great features and then used cheap components to meet their price point. I did a little research on the Web and found that the battery is a NiCad type and has only 850mAh using the supplied P-P510, but after I searched around awhile I found that there is an optional battery: P-P510A this battery is supposed to be a 1000mAh and that MAY be the way to go. As I can not afford to buy another $... phone right now, I am going to try the damage control route and order one of the batteries (P-P510A) and see if that will fix the battery life problem--at least until I can replace this one as it is living on borrowed time...
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