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Rating: 
Summary: Love this phone!
Review: I got this phone about four months ago, and I couldn't be more pleased! The answering machine portion works great, the voices come out clear, not garbled like with some digital answering machines. It's easy for me to skip through messages if I don't want to listen to the whole thing, I just hit erase, and it's instantly gone. It's got great reception, very clear, even when I stray far from the base. I am impressed at how durable it is, I'm very hard on phones. My cat kicks it off the coffee table repeatedly, and I've dropped it a million times it seems, and it keeps on working. Yes, you do have to hit the "off" button to end the call. With all it's good points, I really don't mind having to turn it off when I'm done with a call. As to the programming, yes, I had to use the manual, but it was fairly easy for me to figure it out, and I'm usually inept at that kind of stuff. I could not be more pleased with it!
Rating:
Summary: Love this phone!
Review: I got this phone about four months ago, and I couldn't be more pleased! The answering machine portion works great, the voices come out clear, not garbled like with some digital answering machines. It's easy for me to skip through messages if I don't want to listen to the whole thing, I just hit erase, and it's instantly gone. It's got great reception, very clear, even when I stray far from the base. I am impressed at how durable it is, I'm very hard on phones. My cat kicks it off the coffee table repeatedly, and I've dropped it a million times it seems, and it keeps on working. Yes, you do have to hit the "off" button to end the call. With all it's good points, I really don't mind having to turn it off when I'm done with a call. As to the programming, yes, I had to use the manual, but it was fairly easy for me to figure it out, and I'm usually inept at that kind of stuff. I could not be more pleased with it!
Rating: 
Summary: Don't buy it
Review: I had started my own home business and wanted a cordless with 3 mailboxes and had asked for this particular phone for christmas. Needless to say I was very excited and could not wait to try it out. The phone was easy to set up and worked great until about a month later the hand set would not dial. You would press the button, hear the beep like it was actually dialing, but nothing. When I couldn't figure it out as to why it was not working I did what 95% of the human race would do I hit it against something, then it worked fine. After one call it did the same thing, to this day the hand set does not work we only use it for the answering machine. Like I said before it's a nice phone if it doesn't break.
Rating: 
Summary: Nice phone if it doesn't break
Review: I had started my own home business and wanted a cordless with 3 mailboxes and had asked for this particular phone for christmas. Needless to say I was very excited and could not wait to try it out. The phone was easy to set up and worked great until about a month later the hand set would not dial. You would press the button, hear the beep like it was actually dialing, but nothing. When I couldn't figure it out as to why it was not working I did what 95% of the human race would do I hit it against something, then it worked fine. After one call it did the same thing, to this day the hand set does not work we only use it for the answering machine. Like I said before it's a nice phone if it doesn't break.
Rating:
Summary: There Are Better Choices Out There
Review: This phone/answering machine was a replacement from Sony for one just like it that I had purchased and had broken on me within a month or so. The answering machine had just stopped working. I sent it back, and about a month later, I finally got a replacement.The biggest flaw of this phone is that when it is on, and you hang it up, it does not automatically turn off! I have never had a cordless phone do this before! Every phone I've had (and I've had a dozen or more) has always automatically shut off when hung up in its cradle. This phone, you have to press the "off" button before putting it in its cradle, or it will stay on and keep your line busy until you turn it off. This has happened a number of times, and it is such a terrible flaw that I cannot recommend this phone. It is such a basic feature to turn off when put back in its cradle that all phones should have this feature. Can you imagine on a regular phone having to press an off button to hang up? Otherwise, the quality is average to poor, and the programming functions are not common sense or easy to figure out. Normally, I can figure out programming without having to refer to the manual - not with this phone. Sony just isn't what it used to be anymore. It's time to select other brands.
Rating:
Summary: Don't buy it
Review: We have had success with Sony products - but this phone is a failure.
The way it is configured you can easily hit the off button when you cradle it between face and shoulder.
The digital Voicemail is poor, choppy and clipped sounding for both outgoing and incoming messages.
...and after a year and 4 months (take reviews from those who've owned less that a year with a grain of salt) it started dying on us...the battery is fine but it just keeps cutting out.
We are pursuing it with Sony - but our expectations are very low, as the warranty is - you guessed it- just one year.
Nice features which earns it 2 stars...if Sony didn't have such a good record - it would have gotten 1 star.
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