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Panasonic KXTG2550 2.4 GHz DSS Cordless Phone with Caller ID (Black)

Panasonic KXTG2550 2.4 GHz DSS Cordless Phone with Caller ID (Black)

List Price: $139.99
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Product Info Reviews

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Rating: 1 stars
Summary: PIECE OF TRASH
Review: Do NOT buy this phone. Following is a transcipt of an e-mail I am sending to Panasonic which should explain why I advise anyone and everyone NOT to buy this phone.

I am the PROUD owner of a Panasonic piece of trash telephone (model number KX - TG255OF). I read the negative reviews about it on Amazon (where I purchased the phone) and I thought, but it's so expensive! They MUST have worked the glitches out by now! Perhaps those people just got lemons! I purchased the phone on January 12, 2001-- less than a year ago. At this point, the phone will no longer work. I can be standing NEXT to the base, and the phone reports "Out of Range". I can be TOUCHING THE ANTENNA OF THE PHONE TO THE ANTENNA ON THE BASE, and the phone reports "Out of Range". I called your customer support. After nearly breaking the phone trying to get the battery door off, I managed to reset the phone. Guess what? The phone is STILL reporting "Out of Range". I spent a ridiculous amount of money on a phone that worked for less than a year. The customer service rep advised me to send it in for service, but I really don't know if it is even worth the time or effort. I just wanted to let you know that I will NEVER be buying another Panasonic phone and will advise EVERYONE I know against it as well.

Sincerely, Kate Stiteler

Rating: 2 stars
Summary: Not such a good phone...
Review: I bought the phone almost a year ago (around Nov-Dec of 2000). I love the way the phone looks. I even bought the headset so that I could talk 'hands free' with my family and friends. The phone has great features (caller-id, great phonebook, easy dialing.) However, the love affair is over.

In the past couple of months the phone has steadly gotten worse. Lots of static and 'out-of-range' messages. I've bought a new battery for the phone figuring it was a bad battery. But the problems persist. Since DAY-ONE I've had the phone on a computer grade surge suppressor (and phone line supressor) to protect it from power spikes etc.

I've read the other reviews. It seems that I'm not alone in the problems that I've had with the unit. I can't recommend that anyone else purchase one. Great design, but I've not been satisfied with the long-term performance or reliabiliy of my phone. I'm in now in the market to purchase a replacement phone. (NOT a PANASONIC one though.)

Rating: 2 stars
Summary: Horrible
Review: I bought this phone about 1 yr ago, it was very expensive and never quite worked right. I can be standing next to the charger and it will tell me it is out of range, it does not allow you to answer calls or anything when it does this. Also when I dial numbers it gets all confused and makes these weird noises and I have to hang up and keep trying until I finally get it to dial correctly. I would not recommend any Panasonic phones after using this one. Right now I am in the market for a new phone and I am probably going with a V-Tech. I know a few people who have these and love them.

Rating: 2 stars
Summary: Horrible
Review: I bought this phone about 1 yr ago, it was very expensive and never quite worked right. I can be standing next to the charger and it will tell me it is out of range, it does not allow you to answer calls or anything when it does this. Also when I dial numbers it gets all confused and makes these weird noises and I have to hang up and keep trying until I finally get it to dial correctly. I would not recommend any Panasonic phones after using this one. Right now I am in the market for a new phone and I am probably going with a V-Tech. I know a few people who have these and love them.

Rating: 4 stars
Summary: Good overall but has bad points also
Review: I bought this phone for the 2.4 Ghz. to prevent others from hearing as I could hear my neighbors coordless phones with my old Sony coordless and its range. Initially I had it in my last apartment and the range was really bad, not more than 20 yards! It was near a wall, but not obstructed. I have since moved to a house and guess what? It's against a wall and obstructed but I can go for more than 100 yards and reception is crystal clear. The phone is rugged as I have dropped it repeatedly and it still works.

As for the bad points I can say this:

1.- The user interface stinks, it is complicated to redial for example, and also to program the phone.

2.- Battery life is really, really poor. It will not go beyond 2 hours talk time even near the base.

Hope this helps you make an informed buy

Rating: 5 stars
Summary: Panasonic KXTG2550B
Review: I didn't know how far cordless technology had come until I finally broke down and purchased this phone. All my previous experiences with corless phones have been less than satisfying. The range on this phone is awesome. I can take it with me to the pool 100 yards away and it sounds like I'm using it 10 feet from the base. The caller I.D. function woks well and the phone is small enough that if you are used to talking on a cellular, this is the phone for you. I only wish the base could be wall mounted, but that is minor compared to the overall sound quality of this phone.

Rating: 1 stars
Summary: A major disappointment!
Review: I have had great success with Panasonic phones in the past. I bought the 2.4 GHz hoping to have the same quality I've had with previous versions. And initially I was very satisfied with the phone.

It is a very attractive unit and has many very nice features. I love the phone number book. It's so easy to store names and numbers in the phone's memory. You can cycle through the names by pressing the up and down arrow. Once you find the name you're looking for it will dial the number by pressing the talk button. Very slick. The conversations I had were very clear and crisp. I had unbelievable range and clarity. I also bought a headset so I could clip the phone to my belt and talk "hands free". It was wonderful. The only thing I didn't like about it at first was the fact that the base unit isn't wall mountable.

After about a month my luck changed. After talking on the phone for about 10 minutes the conversation would be filled with static and I'd have to switch phones. The person I was talking to wouldn't notice the noise. A month or so after that I would get the "Out of Range" message when trying to get a dial tone. I noticed other reviewers reporting the same fact. As time went on it got worse and worse.

Today, maybe three four months after I bought it, I cannot use it. I can't get a dial tone. It is always out of range. I've gone through every suggestion in the trouble shooter's guide but can't fix it. I would call the help line, but I honestly don't think it is worth my time or trouble.

My advice to you is to avoid this phone. From reading other reviews it appears that the design has major flaws in it that cannot be fixed. Perhaps the next line of "high tech" phones will be of better quality.

Rating: 2 stars
Summary: Not My Ideal Phone - It Gets the Job Done
Review: I have had this phone since October 1999. I purchased it for several reasons:

1) It has the newfangled 2.4 GHz Spread Spectrum Technology

2) It is cordless and headset compatible

3) It has caller ID, caller ID with call waiting capabilities

4) It did not have an answering system

5) It worked with the voicemail I have from the phone company

At the time, it satisfied all of my needs perfectly.

Overall, the sound quality is acceptable. The battery doesn't last as long as it did when I bought it, but that is to be expected. I thought, though I was mistaken, that I could add an additional handset to the base system. Right now, I need more phones in my home. That I cannot add additional handsets is a drawback.

The headset option is key for me because I ruined my neck at work from long hours on the phone. I can only talk on the phone with a headset or I get a giant neck ache. This phone works well with a headset and allows me to do lots of activities while on the phone.

Unfortunately and ironically, the biggest advantage of this phone is also its worst feature. Once you have used the headset, the phone cannot be used in non-headset mode. After removing the headset, I cannot get a dial tone on the handset when I press talk. This is frustrating/annoying for people who want to use the phone without the headset.

I called Panasonic to find out how to fix this problem and the representative said it happened because I was not using a Panasonic headset. I bought one, but the problem was not eliminated.

By chance, I discovered that the phone could be restored to non-headset mode if the headset was removed, the handset was placed on the base, the phone was set to auto-pick up and the handset was picked up while receiving an outside call. I used the Panasonic headset after the phone was "reset" like this and the problem still existed.

I remain frustrated because I haven't been able to find my "secret fantasy" cordless phone. This phone meets part of the criteria, but falls miserably short.

Rating: 2 stars
Summary: Not My Ideal Phone - It Gets the Job Done
Review: I have had this phone since October 1999. I purchased it for several reasons:

1) It has the newfangled 2.4 GHz Spread Spectrum Technology

2) It is cordless and headset compatible

3) It has caller ID, caller ID with call waiting capabilities

4) It did not have an answering system

5) It worked with the voicemail I have from the phone company

At the time, it satisfied all of my needs perfectly.

Overall, the sound quality is acceptable. The battery doesn't last as long as it did when I bought it, but that is to be expected. I thought, though I was mistaken, that I could add an additional handset to the base system. Right now, I need more phones in my home. That I cannot add additional handsets is a drawback.

The headset option is key for me because I ruined my neck at work from long hours on the phone. I can only talk on the phone with a headset or I get a giant neck ache. This phone works well with a headset and allows me to do lots of activities while on the phone.

Unfortunately and ironically, the biggest advantage of this phone is also its worst feature. Once you have used the headset, the phone cannot be used in non-headset mode. After removing the headset, I cannot get a dial tone on the handset when I press talk. This is frustrating/annoying for people who want to use the phone without the headset.

I called Panasonic to find out how to fix this problem and the representative said it happened because I was not using a Panasonic headset. I bought one, but the problem was not eliminated.

By chance, I discovered that the phone could be restored to non-headset mode if the headset was removed, the handset was placed on the base, the phone was set to auto-pick up and the handset was picked up while receiving an outside call. I used the Panasonic headset after the phone was "reset" like this and the problem still existed.

I remain frustrated because I haven't been able to find my "secret fantasy" cordless phone. This phone meets part of the criteria, but falls miserably short.

Rating: 5 stars
Summary: Best phone I've ever owned!
Review: I love this phone! I have no idea what these other people are talking about. I owned a Uniden 900Mhz that would produce unbearable static levels when I was two feet from the base. Finally though trial and error I figured out that the problem was that the base was too close to my computer monitor and the magnetic field from the monitor was causing the static. The Panasonic 2.4 is unaffected by where the base or the handset is located and I think it's the best phone ever made. A friend of mine has the same model and we laugh we love our phones so much. Between the two of us we've had two dozen other models before this one and we both agree that this one far outperforms all of the others, not even close. You people with the out of range problems need to locate the base somewhere other than on top of your TV, microwave or the bottom of your pool.


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