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Southwestern Bell GH4010MS 2.4 GHz DSS Expandable Cordless Speakerphone with Dual Handsets and Caller ID (Stainless Steel)

Southwestern Bell GH4010MS 2.4 GHz DSS Expandable Cordless Speakerphone with Dual Handsets and Caller ID (Stainless Steel)

List Price: $119.99
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Product Info Reviews

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Rating: 1 stars
Summary: keep looking
Review: I have had the same problem everyone else has had with these phones display is fading and line problems. I made the mistake of buying two more additional handsets they do not have problems yet but Im sure it is just a matter of time. My advice is keep looking do not buy this phone!

Rating: 3 stars
Summary: OK. Not really recommended
Review: I have had this phone for about a year now. I haven't had any real problems with the phone, but there is a lot of room for improvement on this phone. The base unit is a dummy - the number key pad is very primitive, the buttons are very unfriendly and there is no scroll keys for the caller id display. Also, on the base, the outgoing voice is not of good quality. As for the handsets, they are light, but there is something wrong with their design. It just doesn't fit well when you hold it against your ear. At the comfortable position, the ear piece doesn't allign with your ear. I haven't had any problems with the range.

Anyway, with all those new phones in the market now, you shouldn't be considering it unless you get it a very very good deal.

Rating: 1 stars
Summary: Don't waste your money
Review: I have had this phone for almost a year now. I'm having all the same problems as everybody else. The display is fading - almost illegible - and the beeping noises are incredibly annoying. It also has very annoying ring tones. You have to be sure to set the ring tone on the same tone for every phone and the base or else there's a *horrible* cacophony every time the phone rings. This phone never had good voice quality. Every time I talk to someone on it people tell me they can barely hear me, and I can hear an echo which makes communication very frustrating. Since I got this phone, I have used my cell phone SO much more than I ever did before. Yeah, this was an inexpensive phone, but you get what you pay for. This is just a cheap piece of junk, not a great deal. I would rather pay a little more money for something that will work well.

Rating: 5 stars
Summary: Best Cordless Phone Set
Review: I just hooked this set up, and it has memory dial that is shared between handsets. You can intercom dial from phone to phone, as well as from base station to phones, as well as intercom call 'walky talky style' as a call waiting call while someone is on another line, so it rings through as a call waiting so as to be able to talk to someone else in the same household as a call without being rude.
Nice setup for a 'his phone' and a 'her phone'

Rating: 2 stars
Summary: Not real pleased
Review: I loved this phone when I first got it but now I am not real happy. One of my handsets is dead. I have been looking for a new battery and can't find anyone who sells replacement batteries for this phone. I got on your website and was really disappointed when I seen others having the same problem. And by reading have learned that it is not that easy to get a replacement battery. So, I payed $119.00 for a phone that only worked for about 6 months. I feel something should be done for my inconvience. I am not happy. I feel that I wasted $119.00 which is alot to me right now being my husband has been laid off. There should be no reason why I can't just go and buy a replacement battery. If it is this difficult you should not be selling this phone. The reason why I bought this phone is because I like the idea that I can just plug the handset in whatever room I was in and not have to stop what I am doing in that room to answer the phone in another room. Well, I am back to only one phone. I am very unhappy.

Rating: 1 stars
Summary: Don't buy this phone!
Review: I never thought I would care to write a review about a telephone, but this is the worst phone I can imagine. First, as described by other reviewers, when you hold the phone to your ear, your cheekbone hits the center button resulting in a beeping noise on the line. Also, the LCD display on the base unit and one handset stopped working after less than six months of use. I also agree that the buttons on the base unit are not very user friendly. Finally, why do phone manufacturers keep making home telephones smaller and smaller like cell phones? Do they think we want to carry them in our purses?

Rating: 2 stars
Summary: Problems with reception and customer service
Review: I purchased the phone based upon the reviews I had read here at Amazon but had a negative experience myself. There is often a false call waiting signal whereby the people on the other end of the line hear a clicking and I miss a few words of the conversation. This happens as often as once a minute. I called customer service and the phone just rang and I finally hung up. I tried a few days later, got thru, and they told me to try reprogramming the phone and to check the line itself. I tried both and the phone company repairman said he had encountered similar problems as well as echoing with this phone with other customers. I tried calling customer service again on the main number given and no answer but last time I had gotten another number to call and tried that..and got thru. I had to send the phone back to them at my expense (even though I've only had it for a month...Office Max only allows returns for two weeks unless you buy an extended warranty policy, which I did not do) and it can take as long as six weeks. They said they did not recognize the problem. I am afraid I will get it back and the same thing will happen again. I am not happy.

Rating: 2 stars
Summary: Seems great at first
Review: I was extremely happy with this as first because we have an upstairs and a downstairs and we really enjoyed using the intercom feature. Also, we really like the caller id on both handsets. Not being able to make a call from the base is a big nuisance though. My biggest problem with this phone however which makes it unusable is that I keep hearing silences on my end - similar to what you hear when the other person gets a call waiting signal. The result is that I miss a lot of the conversation because when it happens it happens rather often. While I hear the silences the person on the other side hears a loud beep. Very annoying! I see that another caller spoke of this in their review and said that when they contacted Customer Service they were told that other Customers have complained about this, so there is obviously a fault in the design. I would not recommend it and I am getting a new phone myself. What a waste!

Rating: 1 stars
Summary: Worst phone purchase ever!!!
Review: I wish I had acted on my initial displeasure with this phone. I never felt the sound quality was great, but thought perhaps that was just part of cordless phone use. Then, after owning the phone just beyond the warranty period, the display starts flaking out. The sound became very static prone, and a beeping problem developed. This was followed by total failure of both batteries which CANNOT BE OBTAINED ON PLANET EARTH! STAY AWAY!!!

Rating: 1 stars
Summary: Bad, bad, bad choice!
Review: I've read the other reviews here and I just wanted to throw in my own opinion too. I have to agree with *all* of the negative reviews and I think the positive ones just haven't had the phone long enough.

BOTH of the handheld display's have gone out. There are only like 2 or 3 LCD dots left. It just kept getting worse and worse. I called to get them replaced but they wanted my original store receipt. Well, I don't have one. Dunno where it went. So, I'm trying to find the phone system somewhere else and just do a swap. The Mfg will get the bad phone back eventually.

Echo and mystery beep. Both drive you nuts. The static and loud echo is bad. Some days it is gone and others it is really bad. No matter which one you pick up on the echo is still there. I've tries to reset the handheld back on the home base but it doesn't help. The mystic beep happens at random. I don't think it is the same as your cheek bone hitting the button b/c I sat there and was looking at the phone when the person on the other end hears the "blank" no-sound beep and I can actually hear the loud beep on my end.

Caller-ID recall would be a great feature if the phone didn't suck so bad. I want to get more hand sets but why should I invest more $ in this crappy system only for the displays to go out on them? That's the reason I got the phones; for the caller ID and display on the handset.

I'd like to get another brand but next time.

I'm very dissapointed with this phone system. We were very excited when we got it and at a very good price at the Target store. Now I know why. It sucks.

Like someone else said, 1 star is too high of a rating!

-Lee
Nashville, TN


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