Rating: 
Summary: Great Phone!
Review: I have bought 3 phones in 3 years and this is far the best, I have thrown out the others. We bought 3 other compatible remote handsets for the rest of the house - the whole system works great. We can now understand the messages on the answering machine, the functions are great, the reception is flawless and the handset speaker-phones are great. Being able to listen to the messages from any handset is one of the best features.
Rating: 
Summary: Great, when it works.
Review: I have two of these machines, and the answering machines on both of them stopped working after just a few months. Too bad, as I like everything else about the phone. But having problems with both phones suggests shoddy workmanship, and I wonder how long the phones will hold up. I expect better for this price.
Rating: 
Summary: Good phone but can be improved
Review: I have used this phone for the last 6 months and have no problems with it. The reception is clear and range is quite good. The speakephone on the handset is very usefull. The only problem is that the speaker volume can be a little low at time.
Rating:
Summary: Good Luck
Review: I purchased the Panasonic KX-TG2382 due to the wonderful reviews. But I have had nothing but trouble with this phone and the lack of concern or help from Panasonic has been unbelievable. I now have a phone that I cannot use and Panasonic does not care. Even after I explained to them that I would be willing to place the expense of a new phone on my credit card so they could send a replacement out immediately and then credit me when the defective phone was received - they refused. How do they expect any of us to be without a phone for more than 2 weeks while your phone is being serviced. If you can wait the 2 weeks plus for your phone - you may receive a refurbished phone or your phone back with refurbished parts - even though you originally paid for a new phone. Once they sell you the phone they do not care what hardship you incur due to the product being defective. Customer Service is something Panasonic does not concern themselves with and why should they - once you have the product it is yours - if it works - Great! If it doesn't work - no money out of their pocket.
Rating: 
Summary: Beware, it won't last a year
Review: I purchased this phone from Amazon in August of 2003. I was very pleased with the phone (sound quality, range, features) until June of 2004 when it started to "lose contact" with the base station just about every time we used it (only 5ft. away!). Then, the battery discharged completely on every use, even when the handset had been in the base station for 24hrs.
We went through the hassle of calling Panasonic to get it replaced or serviced (the phone was less than 1 year old, afterall). The experience was less than pleasant. We were never able to trick Panasonic's customer service phone system into letting us talk to a human. Finally, I found on their website a way to request service, and received an email in response to my complaint directing me to take the phone to a local (1 hr. drive) repair shop. They kept the phone for 2 weeks, and the week after we got it back, the exact same problem started occurring again: the handset simply does not hold a charge for more that 10 minutes. We'll try calling to get it repaired (or hopefully replaced) one more time, but I'm not holding my breath based on other reviews here.
This is our only phone, so it's incredibly inconvenient to have it not work and out for repairs. At least the speaker phone on the base station works great (yes, I bought a very expensive speaker phone, stupid Panasonic).
Don't buy this phone unless you plan on using it for 3 months and then throwing it away.
Rating:
Summary: Great phone that's missing 1 important feature
Review: I really like this phone, but there's one very practical feature that it's missing -- it doesn't match incoming calls with the entries in your phonebook, so you can't always see who's calling. This is especially a problem with cell phone calls. On my old phone (a Sony 2.4 that was interfering too much with our wireless computer network), the number from the incoming call would be matched up with the entry in our phone book, so the caller ID would show something like "John's Cell Phone 212-123-4567." On the Panasonic, however, the caller ID just shows the state where the incoming cell phone call is coming from (e.g., "New York" 212-123-4567). The Panasonic never matches the incoming number with the entry in the phonebook. (This was confirmed by a call to Panasonic's 1-800 customer service line). On the other hand, everything else about this phone is great, and I agree with all the other reviews, so I guess we just have to live with the caller ID flaw. Plus, the only other 5.8 phone that I was really considering -- the Motorola MD671 -- apparently has the same problem, so there's no need to switch. The Panasonic is still the best 5.8 phone on the market, as long as you recognize that it's not perfect.
Rating:
Summary: Wonderful
Review: I really love this phone. Sound quality is excellent, and all features have finally been made simple and logical enough that they're readily understandable in not much time. Clearing messages and caller IDs, used daily, is easier than *any* cordless phone I've encountered. Using more advanced features like memorized numbers, etc. is also very simple. I personally love that it's now possible (though not required) to enter and review a number before it's actually dialed, much like most cell phones work. *Only* potential downside I've discovered is that the screen on the handset can pick up dirt, etc. from anyone's face, and needs to occasionally be wiped clean, though this is *very* minor. Great, polished, *very* well-engineered phone, unlike almost all other cordless things I've encountered. I might simply suggest buying the version that comes with an additional handset (KX-TG5110, rather than 5100) that one can place elsewhere in the home if they'd have need.
Rating:
Summary: Great phone with great features
Review: I want to echo all the great things said about this phone. I had a Panasonic 2.4 GHz phone that crapped out on me, so I was a little sour on Panasonic, but I'm glad I bought this phone. Works great with my 802.11a and b network, and one thing I did not see in the reviews was mention of the speakerphone on the handset! That is one of the coolest features I've had on a phone. So useful when dialing those customer service numbers "press 1, press 8, blah blah blah", and very useful when talking on the phone and our baby wants to be held. I've only had it for a month, but so far I'm impressed.
Rating:
Summary: Initial impression about interference with wi-fi
Review: I want to have this 5.8GHz phone solely for avoiding interference with wi-fi (my wireless network). Otherwise, i would just live with my prehistorical cordless phone, which has become completely useless since wi-fi (802.11g) is installed. So here is my initial impression after playing it: 1. Reception and sound clarity at the handset is near perfect, not affected by the wi-fi signal, even when the handset is less than 1' to the wireless router. The base is about 15m from the wireless router. 2. The wi-fi network is, however, affected by the 5.8G. The interference cuts off my computer's connection intermittently every 5 minutes, when my computer is kept about 15m from the router and 5m from the phone base (all indoor). In addition, the computer is much slower detecting the wireless network. This is frustrating. But you may be able to adjust the computer setting to reduce the first problem, which I did and was successful. This may not be the fault of telephone. 3. The phone is solid, no plastic feeling. Everything seems to work within expectation.
Rating:
Summary: Great phone, Here's some tips!
Review: I wrote some tips based on problems noted in other reviews as well as some items that surprised me after I got the telephone home. We had a nice telephone before, but this one has several features that we had not seen before. Here are some items, followed by the page number in the manual for further reference. I noticed that the manual is available on the product page. If any of these items seems very important, then I suggest you check the manual for more details. SETUP =>Although you can connect 8 handsets total, only four can be used as once. (page 24) =>The privacy button, when pressed, prevents others from joining the conversation on any of the extensions to this telephone. (page 45) =>You can copy all the items in the phone book to another unit. (page 38-39) MESSAGES =>If someone calls and wants to leave a message after you have answered, you can transfer them to a mailbox. (page 57) =>You can check messages from the handset. (page 54) =>You can erase all messages or just one. (page 56) =>The light only blinks for new messages, not for all new calls. If you received calls, it says "received calls" on the LCD screen. The blinking light issue for all new calls was the only thing that we hated about our last Panasonic phone. I couldn't find where it talked about this in the manual, but I tested it several times. =>There's only one thing about the telephone that didn't make sense. There's a button right next to the blinking light that lets you know that you have a new message. That made me think that was the button to push to play back messages. Wrong! That button turns the answering machine on and off, that's all. To play back a message press the number of the mailbox, 1, 2 or 3. (page 53) =>You can set the playback speed to slow playback... nice for writing down telephone numbers. (page 55) =>Stored messages are not affected by power failures. Messages are saved until erased. We lost our power for five days due to weather. When the power came back on, our messages were still there. (page 22) CALLER ID =>It's very easy to erase all the items in the Caller ID list or just one. (page 33) =>If you subscribe to Caller ID, the date and time are set automatically through the Caller ID information service after the first telephone ring. I unplugged the phone, this worked. The manual does warn that the time might be wrong after a power outage, but we have not had problems with that. (page 17) MAILBOXES =>We don't use the multiple mailboxes and had some concern about that. As it turns out, that doesn't matter, the calls automatically go into mailbox one and we just don't use the others. (page 50) =>You can password mailboxes 2 and 3 to prevent anyone else from accessing the messages. (page 51) GENERAL COMMENTS: There are several other features that we don't use, like the monitor function. I tested it, though, and it seems to work ok. When you call the other phone to monitor, it doesn't ring, but the monitored handset does say "room monitor" on the LCD screen. The handset is longer than my old handset. So if I hold the telephone with the mouthpiece lined up like I'm used to, then the sound is faint. But if I line up the earpiece with my ear, then I can hear fine. Until I did that, I thought the volume was too faint. It felt a little awkward until I got used to it. The manual is straightforward, complete, and easy to follow. There is a good list of troubleshooting errors that refers you to a page. Great index. The one thing that I don't like is that some of the methods to complete functions are slightly different on the base than on the handset. I basically only use the handset, so that has not been a big deal. I bought this telephone because I have a wireless headphone that uses the 2.4 ghz frequency. I wanted to be able to use the headset while others were talking on the telephone. For that, it works great. We owned another Panasonic telephone. This one is much easier to use. I like this telephone quite well and highly recommend it.
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