VTech 20-2431 2.4 GHz DSS 2-Line Expandable Cordless Phone with Caller ID (Silver/Black)

Rating:
Summary: Reception isn't as good as expected
Review: As well when plugging in a headset to the handset there's an irritating high pitch noise that is unfixable.

Rating:
Summary: Good phone but had problems after a year
Review: Great range on phone. I found phone easy to use and like the display just fine - my 40 year old eyes didn't have a problem. The speaker phone has worked just great for me too. We purchased 3 phones a little over a year ago and now two of them sound very hollow and have some static. They need to be replaced but at $$$ each I'll probably look for another option. Initially loved phones but disappointed by short life.

Rating:
Summary: Worst phone ever
Review: Hard to dial.

Confusing keypad.

And to top if off, likes to hang up on people while it "searches for base".

One of the worst things I have ever bought.

Rating:
Summary: Don't waste your time
Review: I bought the base unit with two additional handsets. My wife and son thought the buttons were too hard to push. It didn't matter because one handset never worked. After about 2 days the display on another handset didn't work. Called Vtech and they could only suggest that I return it for a replacement. I did them one better. I returned it for a full refund.

Rating:
Summary: Great phone!
Review: I bought the VTech 20-2431 base and 3 additional handsets six months ago for home use. I needed two lines and caller ID but did not need an answering machine as I use SBC CallNotes. I have been extremely pleased with the performance of these phones. The speakerphone on the base and the handsfree operation on the handsets have been nice features which I hadn't anticipated using as much as I have. Another unexpectedly great feature is the "message waiting" light which flashes when there's a new message on my SBC voice mail. I've also found the paging feature to be helpful in locating "lost" phones. The telephone range and battery life are exceptional. I highly recommend this phone.

Rating:
Summary: DO NOT BUY THIS PHONE
Review: I purchased this phone when looking for a replacement for my 900mhz 2 line Vtech phone that got left outside in the rain. The phone quality sounds as if you are talking on a cell phone. If you and the person you have called talk at the same time, your voice will overlay the other person's voice and you can't hear what they are saying. There is also an echo of your own voice when you talk. I have always been very happy with the Vtech voice quality but this phone is just awful. It also has a very poor battery life.

Rating:
Summary: Constant Static, poor battery life
Review: I really liked all the features of this phone. But, three most important features for me are sound quality, battery life and distance. Well, this phone failed on the first two. There was constant static on this phone; kind of like your radio is not exactly on the right station. Also, I charged the battery for over 12 hours on Sunday. By Thursday I was charging the battery again, and we had been on vacation those days and not at home! The distance quality seemed to be pretty good. I could go out in the yard and over to the neighbors house with it.

Rating:
Summary: Interupted calls
Review: I would not recommend this phone. I bought it for a small office. If you are talking on line 1 and line 2 rings, the handset beeps in your ear with every ring and interrupts line 1 creating segments of dead air, much like call waiting does. Very annoying in a business setting where the second line can ring multiple times during a business call. When I called vtech to find out what was wrong, I was told nothing was wrong, that was how this phone worked. This is worthless as 2 line phone. Also sound quality is like talking into a tin can.

Rating:
Summary: We tried to like it ... but it's horrible!
Review: It's cute as a bug, but you can't read the ...display. Too tiny for these 40+ eyes. Absolutely hated this phone. Speaker breaks up all the time too. Their old 900 MHz phones are outstanding ... simple to use and MUCH easier to read and operate!! Way too expensive, for the pain in the neck that this phone is. We kept it for a month and just couldn't stand it another day ... thank goodness for long Christmas extended return times! Also, ours did not have the built in answering machine, but it cost the same as what's written here and it looks exactly the same.

Rating:
Summary: I should have listened...
Review: This phone is horrible. My plan was to purchase this phone and an extra handset, so I could access both lines, and place the handsets in separate rooms. Good thing my local electronics store was out of the handsets when I bought the base! It would have been $70 extra wasted. I have experienced very poor performance; with ear piercing crackling from the second I pick up the handset, leaving me scrambling to switch to the speakerphone before the caller hangs up. The speakerphone is the only thing that *does* work properly on this phone, and all the other features would have been great benefits if the handset actually functioned! I will never buy a Vtech again, such an expensive set should at least have reception when 1 ft from the base.

I do admit that I have a wireless access point in my house. However, I still believe the phone is at fault because even with the access point on a different channel or disabled all together, the handset fails miserably. All of this came as a surprise to me since a consumer magazine recently gave a favorable rating to a similar Vtech 2-line phone. Please listen to the other reviews and skip this phone!