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Uniden EXAI-398 900 MHz Cordless Phone with Call Waiting/Caller ID & Answering System (Black)

Uniden EXAI-398 900 MHz Cordless Phone with Call Waiting/Caller ID & Answering System (Black)

List Price: $59.99
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Product Info Reviews

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Rating: 5 stars
Summary: Great phone--keep the manual.
Review: I love my uniden cordless. I have the older model an exa915. Basically it just doesn't have the caller ID display. I've had it for 5 years and it still works great. There's even a help button incase you lose the manual and you can't remember what the shortcut buttons on the handset do.
The absolute only bad thing I have to say about it, is that you can only turn the base ringer off and not the one on the handset. So it will always ring, no matter what. And most people never want to turn it off.

Rating: 3 stars
Summary: Uniden phone
Review: I needed a cordless phone and after reading the excellent reviews on this one new it would be perfect for me. It is a nice size, has good range, and has lots of extra features, not to mention it has an answering machine built in. I think this is an excellent product and I'm very glad to have bought it. The price is a steal although I'm bummed to see it is even $5 dollars less than it was when I bought it a few weeks ago!

Rating: 5 stars
Summary: Great tele @ a great price
Review: I thought I'd nailed a bargain with this phone. There are a lot of pros at first glance. I liked the way it felt in my hand. The signal was much clearer than my AT&T. There were many features for the price.

Unfortunately, the problems began before the phone was finished charging. The caller ID worked exactly twice during its first day in operation. They are still listed in the phone's memory. Once the phone was fully charged, it quit. Now the phone says "Incoming Call" or once, "Data Incomplete". Just for kicks, I plugged in my old AT&T to test the caller ID. It works just fine on the old phone.

So this morning I called Uniden's Customer Service. Big mistake. The rep who answered the phone had such bad diction I could barely understand what he was trying to say. Uniden gave him a list of standard responses to read depending on the problem. If the problem doesn't fit into their box (the problem is with your house, your phone line, or the phone and it's your fault...fix it at your expense), they cannot help you. This is not the fault of the poor guy they have answering the phone; he's probably making minimum wage. This is the fault of Uniden for not giving consumers another recourse when the product is truly faulty.

As an aside, Amazon lists this phone as having 20 speed-dial presets, but there are only 10.

I'm returning this phone to Amazon and will not consider another Uniden product.

Rating: 2 stars
Summary: Had problems with this phone
Review: I thought I'd nailed a bargain with this phone. There are a lot of pros at first glance. I liked the way it felt in my hand. The signal was much clearer than my AT&T. There were many features for the price.

Unfortunately, the problems began before the phone was finished charging. The caller ID worked exactly twice during its first day in operation. They are still listed in the phone's memory. Once the phone was fully charged, it quit. Now the phone says "Incoming Call" or once, "Data Incomplete". Just for kicks, I plugged in my old AT&T to test the caller ID. It works just fine on the old phone.

So this morning I called Uniden's Customer Service. Big mistake. The rep who answered the phone had such bad diction I could barely understand what he was trying to say. Uniden gave him a list of standard responses to read depending on the problem. If the problem doesn't fit into their box (the problem is with your house, your phone line, or the phone and it's your fault...fix it at your expense), they cannot help you. This is not the fault of the poor guy they have answering the phone; he's probably making minimum wage. This is the fault of Uniden for not giving consumers another recourse when the product is truly faulty.

As an aside, Amazon lists this phone as having 20 speed-dial presets, but there are only 10.

I'm returning this phone to Amazon and will not consider another Uniden product.

Rating: 5 stars
Summary: Great tele @ a great price
Review: I'm very pleased, nice product at a very attractive price. Plus it has an answering machine build in.

Shipping was fast and it was packaged very well.

Rating: 4 stars
Summary: Inexpensive, good quality phone
Review: If you don't want to spend a lot of money on a new phone, and don't have time to go out trying to find one, you may wish to consider this one. Based on previous reviews by others, I purchased this phone and am pleased. I purchased a 2.4 mhz phone and the quality just wasn't the same. I've only experienced a bit of static when moving into our living room - not really sure why - but haven't had any other problems.

Rating: 5 stars
Summary: Best phone I have owned
Review: In a period of three months, I have purchased 4, yes 4 different cordless phone answering machines, and this Uniden has been the best by far (my AT&T was the worst). The reception on the Uniden is clear, and the voice quality on the digital answering machine is far superior to the other digital answering machines I have had. Unlike my Panasonic which constantly cut off messages early, the Uniden is great at capturing the entire message. My AT&T phone answering machine had no option for turning off the message alert which means any time you turned off the ringer, you could still be woken up or interrupted by the beep of the answering machine telling you there was a new message. The Uniden has the capability to turn this feature on and off. Unlike other phones, the controls on the Uniden are easy to use and I was able to program names and numbers in the phone without using the manual (a first for me). Common controls such as headset volume and ringer on/off are easy to use buttons on the Uniden (other phones had to be programmed and were very difficult to change). The Uniden also displays on its screen information such as ringer status, volume control, caller ID, talk time, etc. It also has a feature so that the phone automatically answers upon removing it from the receiver instead of having to press to talk button. The factory default is set with this feature off, but it can be easily activated through the menu. The phone has a plug that works well with my headset. It also has a neat feature called "rocket dial" which is a button that you program for your most commonly dialed number. Just pickup the phone, press the button, and it dials the number. This particular model cost me [very little] and it is better than other models I have purchased for double the price such as Panasonic, GE, AT&T, and V-Tech. I cannot believe the number of features they have packed into this high-quality phone at such a bargain price. I will never buy anything else.

Rating: 5 stars
Summary: Good set
Review: It had mixed reviews, but it works great for me.

Rating: 5 stars
Summary: Good set
Review: The phone has lots of static. The handset broke within the first year. My next phone will be something more expensive with a longer warrenty.

Rating: 2 stars
Summary: You get what you pay for
Review: The phone has lots of static. The handset broke within the first year. My next phone will be something more expensive with a longer warrenty.


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