Rating: 
Summary: Power Surge Problems w/Gigaset 2420
Review: I bought the Gigaset 2420 about ten days ago and set it up with no problems. I've read the previous reviews and contrary to other opinions, I found the User Manual very informative and the features on the phone outstanding. Reception on the phone has been great. I use the phone for small business and utilize it's two line capability and AUX phone jack for my FAX machine. The distinctive ring feature for the FAX is excellent and I had no complaints with the phone UNTIL.... A POWER FAILURE. Once the power was restored, the Gigaset 2420 was FRIED! I could no longer use two lines on the phone because Line1 would not release and subsequently caused the phone line to go dead until the Gigaset was disconnected from the telephone jack. I attempted to correct this problem myself, and felt my phone line itself had been damaged. When I determined the phone lines were working properly, I used the Gigaset's restore to Factory Default setting and still the unit would not work on Line1. After exhausting every attempt to restore the phone to working order (and losing out on half a days business), I contacted Siemens' Customer Support. I found their Customer Service very prompt and friendly. After describing my situation, the Service Rep advised the Gigaset is sensitive to power failure and the unit was most likely damaged from the power outage. The Service Rep suggested replacing it at the store where purchased since it was only 10 days old. So, I promptly replaced the unit, and installed a new unit. I was sure to buy a new superior grade surge protector to protect the Siemens in case of another power outage. Within two hours of installing the new Gigaset and setting it up, Georgia Power failed me again for five minutes. As soon as power was restored, I was dismayed to find that the BRAND NEW GIGASET 2420 DID NOT WORK AGAIN! This time, Line2 is fried. I am currently scouring the Web to see if anyone else has experienced this problem. I am currently the proud owner of my 2nd broken Gigaset and have not decided if I want to replace it a 3rd time (since I LOVE ALL OF THE FEATURES) or scrap it and go with another system!? If anyone else has had this problem, I would love to hear from you... Thanks. T. Reimers. tcreimers@yahoo.com
Rating: 
Summary: Great Phone System!
Review: I purchased the Gigaset with one remote and two additional remotes recently. I like it very much because: The audio quality of the base and all remotes is very good. You CAN - contrary to other reviews - copy the directory entries from the base station to remote stations and vice versa, and from remotes to other remotes. Remote stations do not need a phone jack, you can place remotes anywhere you want (they just need power). This system replaced all my clutter: I replaced three phones, three caller-ID devices and one phone answering machine with it. It is two-line capable. All in all, after learning the functions it is the - so far - perfect answer to my communication needs.
Rating:
Summary: Problems solved
Review: People - read the manual......READ THE MANUAL!!!!. A lot of your problems can be solved by really getting into the instructions for the phone. I've been a user of this product for some time now and I think it's the best phone system I've ever used. The voice clarity is exceptional both in terms of static free background and pitch. Try comparing to that of a Sony or Panasonic and they will sound like you're talking in a cave. In terms of batteries, throw the ones they supply away and get yourself some NIMH AAs that have a rating of 1600mAH. Look on the internet for a company called PowerX. They sell their batteries over the net for 4 AAs. They will increase your talk time more than double what you're getting now. The only thing that bothers me about the phone is the headphone hole on the handsets. I always rest my thumb over it and it's uncomfortable. I wish they had a smooth plug for it when you're not using the headset feature. It sounds like some of you just have bad phones to start with. Return them for a new one. I think this phone system will get better and better.
Rating:
Summary: Big Disappointment
Review: When I purchased this unit it worked great. As time went bye the reception of the mobile units deteriorated. Everything Siemens support suggested failed to improve the situation. 18 months later I am junking the phone system and reverting back to a multiline corded system. My suggestion don't repeat my mistake.
Rating: 
Summary: Ill-Conceived Product -- Stay away!
Review: I bought the Siemens 2420 with two handsets before any competitor's versions were on the market. I should have waited. As many others have mentioned, the phone is too complicated to use. I have only once been able to transfer a call, and that was after multiple attempts with the manual in fron of me. When people call and I need to switch extensions I actually hang up and call them back! My main complaints:1. Difficult (nearly impossible) to use
2. NO BATTERY BACKUP!!
3. AC Power cord falls out easily
4. Range very limited / poor sound quality
5. Handsets don't fit bases -- need jiggling to get a charge Taken together, 2 and 3 make the system unusable for me. In order to be able to, for instance, pick up a call from another handset many options must be specified from a seemingly endless series of menus. Once the power plug falls out (as it regulary does if you move the base) all of the system settings are reset. I was so stunned that there was no battery that I called Siemens in disbelief--sure enough, "it was designed so that you don't _need_ a battery." (Microsoft might call this an 'undocumented feature'!) Very poor design. You can do better--I'm not sure how, but I'm sure you can.
Rating:
Summary: voice quality poor & no backlit numbers & no share directory
Review: The worst (unforgiveable) problem with the Siemens Gigaset 2420 cordless telephone is the EXTREMELY poor quality of the voice. Siemens needs to release a new version of this product with improved voice quality. The signal strength is poor, even when the cordless handset is relatively near the base station. The second big problem is that the number pad to dial telephone numbers is NOT backlit. The 4-line LCD display (for Caller ID information) * IS * backlit. But, the actual buttons that you push to dial a telephone number are NOT backlit. This makes it nearly impossible to use in a dark room (e.g., making a phone call while you're watching TV). The third big problem is that there is no shared common telephone number phonebook directory. Each cordless handset and the base station have their own unique phonebook directory. There is no way to enter and maintain names and phone numbers that can be shared from any Gigaset handset. This is annoying from such an expensive, sophisticated phone system.
Rating:
Summary: Does Siemens read their own reviews?
Review: Does Siemens have employees that actually look for feedback? If they do they should take this product of the market. In fact Amazon.com shouldn't even sell it. That is how bad this phone is. It kills me to think I spent close to $400 on this phone (didn't buy it at Amazon). Complete...total waste of money. Here's what is wrong with this phone. 1) The sound is beyond bad. The cordless phone has problems with sound (makes popping noises and crackling) two feet from the phone. The second hand set I bought never really worked. 2) It's so complicated that unless you have ten hours to learn a phone....forget it. The manual is 100 pages of giberish. I've given up. I stopped using the voice mail...because its so much work. 3) When you are on the base phone you can't pick up a call on the handset. If you can...I can't figure it out so I've given up on that one, too. 4) You can't ring the handsets from the base set. Again if you can, I can't figure it out. Bottom line...it shouldn't be so hard to use a phone. Period. This phone is the worst single electonic product I have ever purchased. I can't stress enough that you should NOT BUY THIS PHONE. In fact I will never purchase a product from Siemens again. I hope I just saved you some money and hours of headaches.
Rating:
Summary: Poor Product
Review: The well designed telephone worked well for about 6 months then the LCD display began to fade so call-id and other messages could not be read. The handsets then began to have difficulty synchronizing with the base station and the effect was similar to making/receiving a call on mobile phone with poor cell coverage. The low battery life and long charging time made SOHO use impossible. Finally, after 9 months of use, the buttons on the handsets began to fail and you needed to push each button very hard to record an entry. A very poorly designed product. I replaced the set 9 months after purchase with a Panasonic.
Rating:
Summary: Use in a larger home
Review: I purchased this system for use in a 4800 square foot home. The base unit is in my office and all family members have their own handset (5). The coverage is excellent and each member having their own phone makes the intercom feature a real advantage. The system also has a feature that blocks the kids from answering my line. Of all the wireless phones I researched this is the best.
Rating: 
Summary: what is 2.4
Review: All the reviewers of this phone who know what a frequency of a phone is please raise your hands. Before purchasing this product I read all of the reviews about how bad the range is. Having technical experiance I knew before hand that the word 2.4 ghz printed on the phone does not refer to the range of the product. Because another phone has 900mhz printed on it and this has 2.4ghz on it doesnt mean it will go farther, it just the frequency it uses. Knowing this before buying the product will keep you from making a common mistake. No where in the box or manual does it say this phone was designed for range. I have been very pleased with this product which has more features than I could use. I wasnt suprised that the phone was menu driven given the size of the phone how else can all the features be accessed. Overall this is a great phone with almost everything you need.
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