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Siemens 2420 Gigaset 2.4 GHz Complete Cordless Communication System

Siemens 2420 Gigaset 2.4 GHz Complete Cordless Communication System

List Price: $369.99
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Product Info Reviews

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Rating: 1 stars
Summary: Awful Handsets, ok base, waste of big [dollars!!]
Review: If you don't have patience to read manuals over and over and over again to learn how to use something as simple as a darn telephone, don't attempt to purchase this system. I am pretty technologically advanced and electronically literate but for the life of me, this is the most confusing system to learn to use. After one year, all I still use is the base system to answer business calls. I forget how to transfer from the base to the handsets and from the handsets to the base, and by the time I fumble with the keys, I've lost the call!

The handsets have gone back on three occasions. First, I never know if the the green light on the cradle should be on to indicate the handset is charging. I called customer service and they had varied opinions. One said no the green light doesn't have to be on. Another said it comes on sometimes! DUH!! Well, since mine rarely blink on, the handsets were declared dead on 2 occasions. Now, after a year, the handset that is rarely used doesn't work anymore. After two minutes, the conversation becomes unintelligible and you sound like you're drowning underwater. Piece of garbage, the whole system stinks. Save your money. Customer service is useless. If it's just the base that works right, who needs anything more than a simple business phone?? I didn't need to spend $.. plus extra handsets for a system that requires NASA intelligence to try to figure out.

Rating: 1 stars
Summary: Poor range and other problems
Review: We've had the 2420 for over 2 years, and it finally died last week from a lightening strike. Reading the reviews to see if I wanted to spend the money to replace the base unit (since we have three handsets) prompted me to add my own comments about this phone.

First, I would have to echo statements about the range of the handsets. We can't get good reception in all parts of our house, and forget about walking outside. Since we just moved to a new house and I put the phone in a lower portion of the house next to my computer, I attributed it to location. However, 100 feet or less of range is not acceptable in a wood frame house.

It's annoying to have to use the conference feature to add another handset to the conversation. We kept a couple of corded phones hooked up at our last home just to circumvent this issue. Otherwise get ready to guess which handset unit you are transferring to...

The answering machine always worked well, and we had the phone plugged into a UPS so resetting the date and time every time the power went out was not an issue. Battery backup of some kind is absolutely necessary in my opinion. On occasion the 2420 would mysteriously busy out the phone line, and the only way to fix it was to unplug the line from the base unit.

Finally, this was a major expense for a phone. $399 plus extra handsets at $89-129 depending on when we bought them and no price reductions in two years is ridiculous. There are much better systems for the money, or better yet save $200 and get a Panasonic.

Seeing other comments about Siemens customer service and getting repairs, I realize now I have to decide to either buy a new base unit or find a new phone system. I would have to say I am going to buy something else and try to sell the used handsets on EBay.

Rating: 1 stars
Summary: Disposable ... unit - No factory service if it fails
Review: Do not buy it, unless you buy a good extended warranty from the seller. The manufacturer warranty expires in one year and if the phone fails after that there is no factory service, and you would need to throw it away. I bought it in December 2000 and I had to return it twice within warranty period for malfunctioning; at 18 months after purchase, it failed again and Siemens told me that those are not repairable, that I have to buy a new one. Will not be a Siemens unit for sure.

Rating: 1 stars
Summary: Siemens 2420 telephone
Review: This people send my telephone to the wrong address.
I have being waiting for my phone for 3 weeks with 0 results.
I will never buy anything from this people.
Bad business

Rating: 1 stars
Summary: Felipe
Review: The base is so light will "move" the base every time you lift the auricular. It disconnects every time it rings and the headsets wont recognize the base. Terrible menu, not intuitive.
Iam very dissapointed. Defintely wont recommended. Look more options, I wont trust Siemens for long time.FCH

Rating: 1 stars
Summary: 12 months and you're out of luck.
Review: The phones are great. The most functional and best sounding cordless phone and system I have owned or used. One problem though--Siemens will not repair them out of warranty. Siemens will replace then in-warranty but will not touch them out-of-warranty. I developed a bad LCD on the base unit after 18 months. Siemens will not touch it nor will they provide any place to have it repaired. Their suggestion was to go on eBay and buy another. For this reason, I will not purchase any more Siemens phones.

Rating: 1 stars
Summary: Overpriced piece of garbage
Review: ...I can throw a rock farther than the range the 2420 cordless unit provides. When "in range" theres more static than a 1940's ham radio receiver. Batteries on cordless drain rapidly. Like the base unite though...

Rating: 1 stars
Summary: Handset is useless
Review: Base station is ok but the handset is useless. We tossed it in the trash after fighting it for a year. Range is less than 10 feet. I would not use another phone from this company if it were FREE.

Rating: 1 stars
Summary: Battery Drains Way Too Fast!
Review: I like this phone for many reasons....but i am so sick of the phone dying on me! Every single day I hear the warning beep that my phone is about to die. It is so irritating....that if I didn't buy this phone 10 months ago....i would have returned it. There are some things that could have been made better on this phone...although, i do love many of the features. Its not very stylish either, but some of there newer models look pretty nice. The sound quality has been poor at times....there is static at times...and always when my microwave is on. But now my problem is with the battery...every day "beep, beep, beep...flatline!"

Rating: 1 stars
Summary: Siemens 2.4GHz - Don't buy!
Review: We originaly purchased a Siemens 2415 but it was Dead On Arrival. (We also puchased a 2400). That should have been our clue...so we bought a 2420. There are some good features such as tranfering directory numbers to other handsets and the basestation, and intercome features. But the performance of the product has been awefull. The phone cuts out whenever held between ones shoulder and ones ear or if one presses on the phone against your ear. (It must be something with the location of components near the earpiece.) The user interface is the worst I have ever seen in any product. The answering machine is accessed and used via a combination of cryptic hard to understand voice and on screen commands. One must put the unit to ones ear and then remove it to look at the screen several times just to listen to a message. Half the commands are visual and half are audio with no rhyme or reason as to which. I am sending mine back.


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