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Siemens 2420 Gigaset 2.4 GHz Complete Cordless Communication System

Siemens 2420 Gigaset 2.4 GHz Complete Cordless Communication System

List Price: $369.99
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Product Info Reviews

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Rating: 3 stars
Summary: hand sets die young
Review: We were pleased with the 2420 and 5 handsets for about 3 months. Our most used handset development problems with the keypad; some numbers worked, others didn't. 2+ years later all handsets have weird problems. I'm actively looking for a new system.
Several friends have the 2420 and have experienced handset failure as well.

Rating: 2 stars
Summary: Started out GOOD, then went from BAD to UGLY
Review: I used the Siemens 2420 with 8 handsets for 3 years. It has great features, but has had some reliability problems which ultimately proved fatal for this phone.

THE GOOD: Easy call transfer, intercom, caller ID log and answering machine. Sleek appearance.

THE BAD: Very limited range - I had to locate the base in the middle of the house for the handset in the far corner room to work. Generally susceptible to interference. After a couple of years, one of the handsets refused to hold a charge even after the batteries were replaced. After 2.5 years, one handset also started generating pulsing static noises on most calls, making it unusable.

THE UGLY: The base station allows outgoing calls, but locks up on about 50% of the incoming calls. The LCD lights up every pixel and resets the entire system, with no way to answer or identify the incoming call.

I finally decided to scrap the system and replace it with a Panasonic - hopefully that will be more reliable.

Rating: 5 stars
Summary: Great product!
Review: We purchased the Siemens 2420 Gigaset 2.4 GHZ system and two handsets when it first became available several years ago. We use the system in our home.

We have not experienced any of the problems mentioned in the negative reviews. We find the handset range adequate. The range allows us to work in the yard (one acre) and still anwswer the telephone.

We would purchase this product again. It has performed as advertised.

Rating: 2 stars
Summary: Not a very good unit
Review: Unfortunately, I'd have to agree with everyone else-- I was not impressed with this unit at all. It has a poor interface and picked up tons of interference from my microwave and 802.11b (Wi-Fi) network router. (I point this out becauase the phone I replaced it with [more on that in a minute] had no problems with interference.) The worst problem was the face that it would "own" a phone line when it connected: if I was on Line1 on the main base, nobody on any extension could join me on Line1. So it was impossible to do conference calls with others in the house. Also, the extension handsets are shoddy and poorly-manufactured; the buttons were hard to press and non-responsive.

I replaced the entire unit with a Panasonic KX-TG2740, which has a very similar featureset but actually works well. :-) More about the TG2740 on my review over there...

Rating: 1 stars
Summary: It shouldn't even get 1 star!
Review: I hate this phone and I hate that I spent 300-400 dollars on this phone system.

I have a townhouse with only a few phone jacks installed. So this seemed like the perfect phone. Well....by no means is my house large...I only have a small 3 level townhouse. I keep my Siemens base phone down in the basement, where my office is. Only one level above the base phone, on the main level of my townhouse...my cordless phone refuses to work for anymore than 2 minutes (if that)! Within minutes of being on the phone, the phone breaks up (like a cellular phone going into a tunnel). It sounds like your underwater. I've noticed that hitting the side of the phone seems to bring back the signal for a few more minutes...but it isn't long before the signal fades again. I can be standing directly above the phone, on the main floor...and its almost guaranteed to lose the signal within minutes. Only 10-12 feet above the base phone (thru the floor/ceiling)...and it sounds like i'm underwater. I really hate Siemens products now that I've owned one. Also, in case your wondering....this problem occurs constantly on both of my cordless phones. So its not like my handset is a defect....its the entire system that is defective. Save your money...by something else. I was thinking Panasonic, but the reviews for that phone system aren't much better. Of course those people are picking more on the features than the quality of the phone. If quality isn't the issue with Panasonic...at least you know what your getting when you buy a Panasonic cordless phone system.

Rating: 2 stars
Summary: Save your Money ! !
Review: The base station worked and it had many of the features I was looking for in a home/office environment but the quality is just not there. The handsets have the most limited range of any cordless I have ever used and Siemens has the WORST customer service anyone could imagine. The only way there could be any truth in the specs/ads would be the wording "shown and sold as-is and where-is". ie junk you will be wasting your hard earned money on. Buy Panasonic or Sony.

Rating: 1 stars
Summary: Don't buy Siemens!!!
Review: I have struggled with this product for over a year now, and just recently the whole system stopped to function.

The idea of having a two-line phone system with cordless handsets is great. The execution by Siemens is less than great. I bought this system with 3 handsets, of which I have had to change all three due to the fact that they just stopped working. One day, their screens would be lighting up intermittently and no communication possible between the handsets or between the handsets and the base station.

It seems Siemens doesn't really care about making products that work. Contacting them through their website is a hassle, and it is really hard to find any useful info there.

I would rather use my money buying some other brand, even if that means the equipment is more expensive. At least there might be a hope that the equipment works.

Rating: 1 stars
Summary: Don't waste the money
Review: I have to wonder what "PC Computing" was thinking giving this phone its MVP award. I can say I won't be relying on their reviews in the future! The main problems:
1. The range is terrible (1/20 the distance of a Sony in our house),
2. The handsets feel cheap and tend to break easily
3. The buttons on the handsets give continuous problems, the display on one flickers in and out
4. Siemens DOES NOT CARE. We initially called about the range and they said there was nothing that they could do. Then calling about handset problems was met with a 'so' even though they were not that old.

In short, the ideas and the concept are good, but the implementation is terrible...

Rating: 4 stars
Summary: Top-quality phone system, but not user-intuitive
Review: I've been using the Siemens Gigaset 2420 for over 3 years now since it won all its big awards in 1999. The cordless handset sound and reception has also been top-notch, the 2-line phone system is terrific and convenient, it's easy to customize, and it still works flawlessly after over 3 years of heavy daily use.

The handset phone buttons aren't as user-intuitive as I would prefer, so I still need to refer back to the instruction booklet now and then, but the directions are easy enough, too.

I also agree with other reviewers' complaints -- the cordless handset and the desk phone don't cradle well on the shoulder. On the other hand, it's better for your neck NOT to do that, and the phones are contoured well for being held with your hand, and they weren't designed to be cradled between your ear and shoulder. (I use headsets so that is all moot for my use anyway.)

The desktop phone AND cordless handset have the standard 2.5mm jack for headsets, so you have a multitude of possibilities for headsets out there. I chose the Plantronics M135 on-the-ear headset for hands-free phone use with the Gigaset 2420 system, especially the freedom of mobility using the cordless handset clipped to my pocket. At my home office I can even walk around outside with perfect reception.

I have no plans to buy a new phone system, even after 3+ years of using this one. It still holds its own compared to other comparable phone systems, including newer models.

I didn't give this a 5-star rating because even though I'm happy with the phone system and certainly recommend it, the cordless handset buttons could be more user-intuitive, and the phone doesn't cradle well on the shoulder (if you choose to do that). Those are small bugs for my own purposes compared to the overall terrific phone system, though... your needs may vary.

Rating: 1 stars
Summary: Run away, run away
Review: I bought one of these with two remote phones.
It constantly goes into a mode where communication
sounds like you are underwater. Plus the range is
about 100 feet, not 700 as advertised.
Run away, buy something else....


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