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Siemens 2420 Gigaset 2.4 GHz Complete Cordless Communication System

Siemens 2420 Gigaset 2.4 GHz Complete Cordless Communication System

List Price: $369.99
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Product Info Reviews

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Rating: 1 stars
Summary: Great product- Range sucks
Review: Liked it but had to return it when I could n't get more coverage in all my house. And its not a big house. Problem after two walls!

Rating: 5 stars
Summary: One of the best at reasonable cost
Review: I've purchased a number of cordless handsets, the SiemensGigaset 2-Line System (2420) is one of the best. Besides a host offeatures, which I've found easy to administer and useful, the addition of handsets and ability to place them without telephone jacks is great (AC for charger base only). Caller ID and the ability to select to play back Caller ID while accessing messages remotely is great. Add-on/Wish list would include a wall model that would hide existing wall RJ11 telephone jack and the ability to select specific lines when remotely accessing messages. Maybe even an built in auto attendant on messaging and separate mailboxes. However not to be mistaken, I not only would purchase this product again, I continue to add cordless handsets. The product is well worth its price. END

Rating: 3 stars
Summary: If they'd just fix the little things!
Review: System works well...except it's lacking in design. It's too easy to knock the handset off-hook by accident; no beep to alert messages are waiting; hand set and remote phones are not comfortable to cradle.

Most annoying of all is that if there is a power outage, it loses it's programming! The clock resets, messages get deleted, your pin number to access messages remotely goes! How complicated is it to have a battery backup? A unit at this price should have been thought out and engineered better!

Rating: 5 stars
Summary: 4 1/2, really, but the mailboxes...
Review: First of all, I also feel obligated to correct some inaccuracies in others' reviews. I didn't like reading these reviews that give the system a bad rating because of supposed shortcomings when the shortcomings aren't there!

Yes, you can transfer directories (have done so), and yes, you can access your messages from the cordless handset (including to repeat and skip messages) - hit INT 9, it's on page 58 of the manual and it works. Transferring calls between base and cordless is also not that complicated! Plus, the manual has quite an extensive index, so finding whatever it is you're having trouble with is a snap (like that thing on page 58). As for the ringing, you can change the pattern on the cordless handet even though they term it as pitch, going through the choices will change the actual ringing pattern. True, oddly, this can't be done on the desk station. I've turned mine completely off, since I know where it is, and rely on the cordless handset's ring to inform me which line is ringing.

The one significant drawback I did discover was that when calling in to check for new messages, both lines are treated as one, in other words, if I would like to call in and check for new messages left only on "Line 1" I am given any new messages - for Line 1 or Line 2. This may or may not be important to others but it seems that mailboxes would have been a smart and easy design feature to include. This is not so important to me but really should be part of an answering system like this.

Overall, though, there are so many easy-to-use features, the system is powerful, flexible, sounds great, looks great, and while the base handset feels a little light, the base and cordless units feel great, buttons and such. If the mailboxes are important to you or your business, you're out of luck, but aside from this flaw, I feel the system is 5 stars.

Rating: 5 stars
Summary: Corrections to previous reviews
Review: Overall, this seems to be an excellent system.

First, let me correct a few inaccuracies in the other reviews.

Mr. Mehlman states that you can't repeat or skip messages in the answering system remotely. The manual clearly states that you can. He also claims that you can't play back messages from the cordless handsets, but the manual also says that is possible.

Mr. Szymonik and Mr. Doumet both claim that you can't transfer phone directories between the base and handsets, but I have done just that.

What don't I like? First, there are no voicemail boxes in the answering system. Each line can answer separately, but you can't have boxes for different people on the same phone line.

Second, while you can control the ringing frequency and volume for calls placed to different lines and the intercom, you can't change the ringing pattern. I would like one long ring for Line #1, two short rings for Line #2, and three shorter rings for the Intercom, for example.

Third, the desk unit handset is so sleek and rounded that it's difficult to hold between your ear and shoulder.

Fourth, the phone's user interface isn't intuitive at times or even consistent. For example, to add a new entry to the directory or send the directory, you hit the Dir button, then have to select a name, then scroll through the action list to find the appropriate action. Selecting a name should not be required for global actions.

As another example, to page another intercom station from the handset, the menu shows the extension number and part of the name, but to send a directory to another station, you must enter the number without seeing the names.

However, except for the lack of voicemail boxes, these are fairly minor issues, and should not detract from the review.

Rating: 4 stars
Summary: Almost all the way
Review: Ok. let's get to the basics: I would buy it again definetively.

On the pros side: Nice Design, Good memory directoy with Alphanumeric characters, 4 speedial keys, headset plug at both the base and handset, excelent speaker reception (very few people notice they are on speaker!), caller ID at base and headset, overall best value.

The cons : You can't transfer the tel. directory from the base to the handset (absurd!), I have seen better reception. (Actually I am looking for the Gigaset repeater, which supposedly doubles the range-hope amazon carries it.)

Exceleny buy if you don't want to spend in a PBX+ wiring at home of if you have a nice office.

Rating: 3 stars
Summary: a work in progress
Review: Since this system was designed with a business in mind, you have to learn how to transfer calls, and conference people in; not exactly user friendly. My 15 and 13 yr old kids hate it. That said, the sound quality is outstanding, however the weak link is the answering machine. Accessing your messages remotely is a chore. There is no way to repeat or skip a message. Also, the machine records every hangup as a message; a real pain to wade thru these. You can view the log of callers via any of the cordless phones, but wouldn/t it be nice to be able to play your messages over the cordless phones rather than having to go back to the base unit. Siemens needs to upgrade this system, or it will be eclipsed by competitors.

Rating: 5 stars
Summary: Excellent New Technology!
Review: I'm very, very impressed with the Gigaset. The sound quality, features and physical design are all world-class. I'm in software consulting, and on the phone much of the day -- and use the Gigaset exclusively in my home office (and throughout my household).

It's actually far superior to the supposedly more robust (and more expensive system) in my company's regional office, where I spend 1-2 days per week. I've actually recommended this phone to several friends, and they're all thrilled as well. Good job, Siemens!

Rating: 2 stars
Summary: Not Ready for Prime Time
Review: I had high hopes for this phone system, but they were dashed after about a week's worth of using it. The sound clarity is outstanding, but that's about the only commendable feature of this phone system. Some serious problems include: call waiting tones over-writing voice mail messages. The use of the number "6" both for retrieving and deleting messages - which means you'll accidently delete a lot of messages you haven't heard yet. No way to transfer directories between base and handsets, so you'll re-enter lists of names for each phone. The list goes on.... this is most certainly not up to Siemens quality standards!

Rating: 5 stars
Summary: 2420 Gigaset
Review: I am very happy with the Gigaset -- It has met my every expectation of performance, including all that it advertised. It is extremely clear, very easy to use, and convenient. I wanted a good cordless phone, but I also needed a system with features compatible for a home office -- 2 lines, conference call, security. The Gigaset was worth much more to me than I paid!


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