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Cygnion Cybergenie Cordless 2.4 GHz PC Phone System

Cygnion Cybergenie Cordless 2.4 GHz PC Phone System

List Price: $499.99
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Product Info Reviews

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Rating: 3 stars
Summary: not worth buying
Review: this is a cool concept - if it worked.
i used it on with my computer and it kept
malfunctioning. So now it works as standalone
just like a regular phone. only the quality sucks.
the advantages of it are its cool rings
and stylish look. the women love it (uhh yea).
anyway ill probably buy a new phone to replace
this piece of shi-ite.

Rating: 1 stars
Summary: Avoid At All Cost
Review: This is the biggest mistake I made in 2001. CyberGenie is a product that had a great promotions department behind it, but no engineers to back them up. With Cygnion out of business, CG has become nothing more than a cult group in Yahoo! clubs. And many of the members there are trying to sell to the others. It's quite a shame...great idea with a broad market appeal. Maybe Seimens can really make it happen.

Rating: 1 stars
Summary: Avoid At All Cost
Review: This is the biggest mistake I made in 2001. CyberGenie is a product that had a great promotions department behind it, but no engineers to back them up. With Cygnion out of business, CG has become nothing more than a cult group in Yahoo! clubs. And many of the members there are trying to sell to the others. It's quite a shame...great idea with a broad market appeal. Maybe Seimens can really make it happen.

Rating: 5 stars
Summary: A Misunderstood Great Product
Review: This is the product that I'm been waiting for. The integration with my computer and Outlook e-mail client is superb. After I put the Transmiter away from my computer in a high place it works find thru all my 4,200 sqf home. The call logs are very helpful. You can also listen the voice mails using Outlook. Just go to the Outlook mailbox and open the wav file. It also integrates with the Outlook contact list in a 2-way synchronization (it means that you have only 1 contact list not 2 as somebody misunderstood). The volume of the speaker is more that adequate for a residence. The voice recognition is wonderful and you can switch very quickly to button commands if you wish (just tap twice the "CG" button). The handsets are very slick and the headset integrates nicely with CyberGenie. I haven't seem anything like it in the market yet. Now that they are giving an extra handset with it, this product is a steal.

Rating: 1 stars
Summary: Wish it had worked...
Review: This phone has a great set of features, and if it worked, phone life in my household would be good. I have had the phone system for about 4 months now, and I can not accurately express how disappointed and frustrated I am with this system. There are times when all of the handsets just beep when you want to place a call - so you have no access to your phone line - no calls in - no calls out. Other times certain handsets just won't function. I have gone back to plugging in my old phones, and we are going to get a new phone system this weekend. Buyer beware - this phone system DOES NOT WORK.

Rating: 2 stars
Summary: Needs a Second Generation version
Review: To be brief this product is great in concept but as most have posted already the range is limited. However my biggest complaint is that you can not access the voice mails directly off the computer. The only way you can access the voice messages is through the handset. This is not acceptable in today's world. The product is nice in concept but in actuality it is as if the engineers were in a hurry to bring a product to market without fine-tuning. Bottom line I returned the phone set. My suggestion to the Swedes at Erickson is improve the product were you can dial directly out of Microsoft Outlook because until you can do that this program is a toy. Secondly have complete transparency so that you can open your voice mail on the computer and listen to it as well as dial from the computer. I don't need a second contact list on my computer one is enough. Also make the product compatible with third party phone systems. Any phone should work with this product. My advise is wait tell the product is upgrade if you are a consumer.

Rating: 2 stars
Summary: Partially Impressed
Review: We have been using the CyberGenie Phone system for about one month. We are using it in a shop office of a moderately large manufacturing company. I have purchased the phone with two extra handsets and have installed it using two analog extensions of our digital PBX system. While there are some improvements I would like to see, everything is working. The range of the handsets are not impressive and I find that if I am going to be out of the area I have to take my standard cordless phone to pick up calls. This is a hassle and if not for the other features would be cause for its return.

The features that I couldn't find in any other phone (except the joke Microsoft phone!) is its ability to log calls. We are using the CyberGenie to give our nightshift personnel the ability to have communications with the "World" but allow me the ability to monitor abuses (the only way upper-management would allow a cordless on the shop floor).

These are the shortfalls to this phone system that are not evident in the "fluff" and "hype" of the manufacturers review:

Range: We are using these phones near high power laser cutting machines. The base station is raised to the ceiling of the office. The range is about a 30-40 ft radius. Even the cheep cordless 900mhz is able to blow that away.

Ringer: The ringer even at the loudest setting is not very loud. I have compensated for this by having it play one of the available jingles for its ring. This allows more time and the alternating tones sometimes will get through the noise. I have missed several calls even so.

Support: Pitiful to say the least! While I got immediate assistance on the phone the person could not solve the problem. An engineer was scheduled to complete the problem solving. During the WEEK it took to get a call back I solved the problem myself. Be prepared to reload software... that's the phone supports extent of assistance.

The advantages are: Voice activated dialing. Ability to secure the phone via passwords. Ease of setup and ability to attach to an existing Microsoft Outlook database.

If you can live with the disadvantages of this phone then it is a nice package, full of features and worth the money.

Rating: 4 stars
Summary: Cybergenie for Home Office Use
Review: We installed Cybergenie with two handsets to meet the demands of running two very busy home offices.

The system works as expected. Other owners complain about range, but I have not experienced poor reception other than in our garage. I suspect the mass of the two cars and our SUV are reflecting the high frequency transmission wave.

The Cybergenie offers more features and flexibility than any other small office PBX . Our communication management with Cybergenie is professional and efficient.

This product is worthly of serious consideration.

Rating: 1 stars
Summary: Basic concept problem
Review: What are things people looking for in any phone systems? I would think it is 'Clearity', but can I find that in this phone system?

My rating of this system will show my answer for above question. Additionally, where is the option for choosing either voice recognition or just a key pad input? I find voice recognition most irritating feature of this phone when working in fast paced environment. Do you want to know how long it will take a person to transfer a call?


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