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Siemens 8800 Gigaset 2.4 GHz Accessory Handset for 8825 Cordless Phone

Siemens 8800 Gigaset 2.4 GHz Accessory Handset for 8825 Cordless Phone

List Price: $129.99
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Product Info Reviews

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Rating: 1 stars
Summary: Similar unit - same problems
Review: It's really a shame. I love Siemens designs, features, etc... but the quality of their products are horrible. They start off working great, but in time voice quality degrades horribly.

Siemens customer support is beyond worthless. They give canned answers and refuse help. Even when they admit they sold faulty product they don't care. The process for warranty assistance is a pain. And when the product is out of warranty you are totally out of luck. They do not provide repairs, help in locating a repair center, or supply any repair parts. To quote their customer service supervisor "Our warranty is for one year. We expect our products to last one year. After that we cannot assist you." (I asked to talk to a manager but the supervisor refused the request.)

So the bottom line is if you don't mind replacing your phone every year, try a Siemens. Otherwise try a Panasonic, V-Tech, Sony, etc...

Rating: 4 stars
Summary: Great System -- so far
Review: Only had my 8825 system a few weeks, so I don't know what might happen later. Right now though, this is a great system! Each handset is a speakerphone with volume control. Mine answers by picking up from the cradle without hanging up on anyone. That option must be turned on though. I can even get my messages from the handset. Also, the other reviewer is mistaken - I transfer calls from the handset all the time. You can transfer to any other handset or the base and you can even rename them for convenience. For example - I named one "Basement" so that is what shows in the display and on the transfer list. Older models (2400-series)had poor batteries that caused problems after 6 months - get rid of those NiCads! The new ones have better batteries. This system has way too many features for anyone to use them all. It's a room/baby monitor and supports headsets. You can turn on or off line 1 or 2 for each handset, choose incoming calls only, use different messages for answering the two lines, etc. Great in every way except the manuals aren't very well written. Good enough though - if you spend a few minutes with it.

Rating: 5 stars
Summary: Great Phone
Review: Siemens always has quality products. Great range, good sound quality, I will not go to another brand name after I used this one

Rating: 1 stars
Summary: Siemens cordless phones-BEWARE
Review: Siemens do not offer repair support in the US on any of their phones once the one year warranty is up. I was willing to pay and send it wherever but no luck there. If your phone system goes wrong, you are on your own! All they do is suggest you buy a reconditioned unit from them.
Until they sort this out, I would recommend not buying their phones. I speak from experience after having suffered their uncaring Customer Care dept.


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