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Siemens 8800 Gigaset 2.4 GHz Accessory Handset for 8825 Cordless Phone

Siemens 8800 Gigaset 2.4 GHz Accessory Handset for 8825 Cordless Phone

List Price: $129.99
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Product Info Reviews

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Rating: 2 stars
Summary: Button problem here too
Review: A few years ago I purchased the Gigaset 4200 system with 3 handsets. I too had the problems with each and every handset buttons where they'd slowly stop working. Siemens eventually replaced all my handsets and the ones they replaced them with had the same problem in time. That aside, I love the system but if it breaks in a year or so, that's no good.

Some improvments could be made though:

1. To have backlit buttons on the handset/base so I can see what I'm dialing at night. Seems trivial, but somes in handy often.

2. Also, would love sep. phonemail boxes for each line (the 8800 series new one seems to offer that).

3. It also [stinks] that when the call is for my roommate, I need to 'transfer' the call (a slight pain) versus having him just pick up his handset.

4. I'd also like to have my roommate and me both talking to a caller just by him picking up the ext. Instead I have to 'conference' him in (a slight pain).

5. I wish the volume on the handset went even higher. I sometimes have touble hearing some folks especially when I'm on international calls.

6. A mute button on the handset would be nice for those times I'm on a conference call and don't want folks to hear me doing other things.

7. I replaced the [bad] batteries with those that don't have a memory (and hence die in a very short time). NiMH are way better and don't require complete discharge before charging.

8. I wish I could enter all my phonebook/directory entries in the base unit and transfer to the handset....it allows handset to handset phonebook transfers, but not base to handset or handset to base. So i need to put everyone in twice...what a pain.

Wow...I guess there's a lot I don't like about the phone. But there is really a lot I like too. But if it weren't for the button issue, I'd buy again in a heartbeat.

Rating: 5 stars
Summary: Great Phone
Review: DO NOT BUY SIEMENS!! THEIR EQUIPMENT IS HIGHLY UNRELIABLE AND THEY DO NOT STAND BUY IT!!!

In 2002 we purchased a Siemens phone system, a Gigaset 8825, consisting of a main anchor phone and five remote phones for our house. We bought it at Office Depot; the salesman there told us that Siemens did not have a good reputation but that they had improved. The system cost around $700. Then, a little over a year later we noticed that we couldn't pick up incoming phone calls. The phones would ring intermittently, but when we picked them up, the line was dead. We called Siemens, and they told us to restore the system defaults and reboot the system, which we did and have a neighbor call us (their support team would not make any test calls for us!). The main telephone, which is a corded phone, could not detect an incoming call. This didn't work, so we called back, and they told us that our system was no good and no longer any concern of theirs since it was out of warranty. When we inquired about repair, they told us they don't do repairs on out of warranty equipment. In other words, the system was junk. Barely two years old and junk with no options at all. Seven hundred dollars down the drain.

How a phone making company can be in business and not even build a corded phone that can accept live calls from an incoming line is hard to understand.

We find it remarkable that there isn't some sort of legal recourse for this kind.(...)

Rating: 1 stars
Summary: Very expensive, but doesn't even perform basic functions.
Review: DO NOT BUY SIEMENS!! THEIR EQUIPMENT IS HIGHLY UNRELIABLE AND THEY DO NOT STAND BUY IT!!!

In 2002 we purchased a Siemens phone system, a Gigaset 8825, consisting of a main anchor phone and five remote phones for our house. We bought it at Office Depot; the salesman there told us that Siemens did not have a good reputation but that they had improved. The system cost around $700. Then, a little over a year later we noticed that we couldn't pick up incoming phone calls. The phones would ring intermittently, but when we picked them up, the line was dead. We called Siemens, and they told us to restore the system defaults and reboot the system, which we did and have a neighbor call us (their support team would not make any test calls for us!). The main telephone, which is a corded phone, could not detect an incoming call. This didn't work, so we called back, and they told us that our system was no good and no longer any concern of theirs since it was out of warranty. When we inquired about repair, they told us they don't do repairs on out of warranty equipment. In other words, the system was junk. Barely two years old and junk with no options at all. Seven hundred dollars down the drain.

How a phone making company can be in business and not even build a corded phone that can accept live calls from an incoming line is hard to understand.

We find it remarkable that there isn't some sort of legal recourse for this kind.(...)

Rating: 1 stars
Summary: I would not recommend Siemens telephones to anyone
Review: Do not make my mistake. I have a very bad experience with Siemens 2430 cordless set. Bad quality and no support at all. Siemens doesn't want to deal with angry customers complaining about pricy junk with name Siemens on them, so they turn customer support over Sonnen Enterprise which have they own return and warranty policies. The funny part is on very first page of 2430 manual they say "Thanks you for buying telephone built by the heights Siemens standards".

Rating: 1 stars
Summary: DO NOT BUY SEIMENS PRODUCTS THEY ARE UNRELIABLE, NO SUPPORT
Review: Do yourself a favor and don't buy any Siemens product. Their phone systems are VERY UNRELIABLE (I have two and they both have failed). The customer support is COMPLETELY USELESS. I called when my 4015 started blinking and didn't work. They said, "It appears to have failed, buy a new base station". When I asked about repairs they said "We don't repair them, you have to buy a new base station". I said I wasn't going to give them any more of my money and their support sucked. They said "go ahead, your choice". BE WARNED.

If I could givem them 0 stars, I would.


Rating: 1 stars
Summary: Siemens 8825 2.4 Gig. Base for Corded 8800 System
Review: I agree with most of the comments I have read on this web page about the 8825 system. I owned an earlier 2420 system and it was the best. I bought a used 8825 system with 4 handsets. The sound clarity is terrible. Range is not as good as earlier 2420 system. Terrible clicking sound on all handsets. Despite all of these issues, however, the most terrible problem is that when the base system (8825) is fried by a storm or surge, there is no way to use the cordless handsets (I have 4). There is no way to repair them and Siemens has no answers or tells one where to get service. Siemens told me when they get one back that is under warranty, they send out new ones. I told the technician that they have to know who fixes the refurbished phones but they claim they do not. So, I had to spend another $250.00 to get another used base system in order to use my 4 cordless phones. No technical repair support has caused me not to ever consider Siemens phones again.

Rating: 2 stars
Summary: 8800 Handset Beeps Day and Night
Review: I had read the mixed reviews on the 8800. Some people love the ease of use and some people spent weeks going back and forth with Siemens customer support. I bought the 8825 which is bundled with an 8800. I have spent weeks going back and forth with Siemens customer support. I have to reset the phone in its cradle through out the day because it beeps over and over - like a crying infant. Sometimes the battery hasn't charged while it has been sitting in the charger. I have learned to pay attention how it is placed in the charger. This makes little difference.

I contacted customer support and they had me clean the contacts, let the phone power down overnight, power up the next day. Back to the crying infant.

Having called again and again they have sent me a box so I can return the phone to them in hopes of having it replaced.

I offered to provide them with my credit card number so hey can advance me a phone to use until they receive my phone. This was not an option. I would have a phone back within an indefinite amount of time. The customer service rep has told me he has seen it take over a month for this model phone to be exchanged. The 8800 / 8825 is currently on backorder. My experience up to this point with Siemens has been less than convincing.

Rating: 1 stars
Summary: Don't buy these...if there's wireless anywhere near
Review: I have a set of three Siemens 2.4 GHz phones (my mistake to buy all at once). They have had problems from Day One. I have had to return them to Siemens -- only to get the same problems back. None of their recommended fixes have worked. And worst of all, customer support has been atrocious. I recommend not buying these. I bought two other 2.4 Ghz phones from AT&T, and they have been flawless in the exact same environment.

Rating: 1 stars
Summary: Don't buy these...if there's wireless anywhere near
Review: I have a set of three Siemens 2.4 GHz phones (my mistake to buy all at once). They have had problems from Day One. I have had to return them to Siemens -- only to get the same problems back. None of their recommended fixes have worked. And worst of all, customer support has been atrocious. I recommend not buying these. I bought two other 2.4 Ghz phones from AT&T, and they have been flawless in the exact same environment.

Rating: 4 stars
Summary: I haven't had the problems -- except the clicking
Review: I have owned a base along with 2 handsets for over a year. I just added 2 more handsets. Over this time the system has performed very well in fairly constant use, even in a harsh environment with a lot of construction dust due to remodeling. I have not had any trouble with the batteries (they are inexpensive AA 1300mAh NiMHs, so if they do weaken, no big deal), nor with the user interface, nor have the handset buttons failed or even started to give any trouble. I haven't had the occasion to call Siemens tech support so I can't say whether they are any good or not.

People who are getting a lot of clicking are experiencing interference with another 2.4GHz piece of equipment, and the clicking is a symptom of the system trying to compensate and failing. The usual culprit is a wireless LAN or another 2.4GHz phone system. This can be really irritating if you are trying to use the phone for important calls and can't control the source(s) of the interference. I discovered the cause of the clicking noise quickly when I accidentally fired up a WLAN gateway a foot from the base station and the phone became VERY noisy. Later I changed the preferred channels and the location of the gateway and the systems cohabitated nicely.

Still, at our last house we experienced a lot of uncontrollable interference from many nearby neighbors; our current place is further out in the country and doesn't suffer from the problem, so the phone is less noisy here.

Overall, I have found this to be an excellent system with the noisy frequency-hopping to be the only drawback. From the other comments here I have concerns about its long term reliability, but so far, so good.


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