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AT&T 955 Corded Expandable 4-Line Intercom Speakerphone with Caller ID (Graphite)

AT&T 955 Corded Expandable 4-Line Intercom Speakerphone with Caller ID (Graphite)

List Price: $169.99
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Product Info Reviews

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Rating: 1 stars
Summary: Ring Ring Ring Ring Ring Ring Ring
Review: Dissappointing performance. A single phone call can put this system out of commission for close to 2 minutes, bad luck if you are one of the other 3 lines trying to call. Annoying features include the accompanyment to the other 3 lines....if miraculously, someone does get through to the answering machine but doesn't dial an extension, or hangs up, the system holds on to this call and makes all extensions ring for 20 minutes. What do you call that, "bonus pain?" . This might be a good system for someone who gets one phone call per day,but its a recipe for disaster for anyone... no make that EVERYONE else: you (especially), your clients, your family. This phone inspires me to buy a real system before my return options expire. Run away.

Rating: 1 stars
Summary: Horrible!!
Review: Guys, I've owned this phone now for one year and let me tell you that this phone has constant problems. Sometimes when I press the number one line, both the number one line and the number three line will light up!! That's right, two lines come on at the same time!! I regret the day I bought this thing.

Rating: 4 stars
Summary: AT&T 955
Review: I just purchased 3 of these phones & they work great so far.
The only thing I wish it had was a duplex spkr. phone & that it
would be offered in different colors. It has all the features
You would want in a phone of this type that is expandable to 12
stations & the price is comparible to other brands offered with
the same features. I would recommend it to other consumers.

Robert Smyth

Rating: 5 stars
Summary: the right review!
Review: I own 4 AT&T 944 telephones, 4 AT&T 955 telephones, and 4 AT&T 964 telephones since the first day on the market and I have NEVER had ANY problems with ANY of my telephones! I know that I can't say my true feelings on your sickening reviews, but I can say that your reviews are sad and angering, and maybe if you would read the manual FULLY and maybe called a telephone engineer, you would not need to bash AT&T. I LOVE MY AT&T 944 955 AND 964 TELEPHONES!

Rating: 5 stars
Summary: the right review!
Review: I own 4 AT&T 944 telephones, 4 AT&T 955 telephones, and 4 AT&T 964 telephones since the first day on the market and I have NEVER had ANY problems with ANY of my telephones! I know that I can't say my true feelings on your sickening reviews, but I can say that your reviews are sad and angering, and maybe if you would read the manual FULLY and maybe called a telephone engineer, you would not need to bash AT&T. I LOVE MY AT&T 944 955 AND 964 TELEPHONES!

Rating: 4 stars
Summary: Excellent for Home Office
Review: I really like these phones. I was very happy with my 2-line Nortel phones and needed something to handle 4 lines. I tried both Sony & Vtech and was disappointed with them. This one meets all my specs. It has caller ID, and you can select which lines ring and which don't. On the other two you either had to turn the ringer on for all 4 lines or off completely. Also appreicate that there is no delay with the tones when pressing the buttons as their was with the Vtech. Pretty good, although I agree with the other reviewier - the caller ID display could be lighted, could be tilted up, and dashes could be put in the phone numbers to make them more readable.

Rating: 4 stars
Summary: Excellent for Home Office
Review: I really like these phones. I was very happy with my 2-line Nortel phones and needed something to handle 4 lines. I tried both Sony & Vtech and was disappointed with them. This one meets all my specs. It has caller ID, and you can select which lines ring and which don't. On the other two you either had to turn the ringer on for all 4 lines or off completely. Also appreicate that there is no delay with the tones when pressing the buttons as their was with the Vtech. Pretty good, although I agree with the other reviewier - the caller ID display could be lighted, could be tilted up, and dashes could be put in the phone numbers to make them more readable.

Rating: 2 stars
Summary: Not enough features
Review: I'll cut straight to the chase:

** Only 4 (!) speed dial buttons
** Directory is a pain to use. Phone must be hung up, but when you pick a contact and hit Dial, the contact's name disappears and all you see is the numbers... meaning, you wonder if you are dialing the correct number; numbers in Directory are all together, as in 18003252525 (vs a more visually readable 1 (800) 325-3535.
** Interface isn't logical, overall. Still can't figure out the sequence of buttons to push.
** Auto Redial is for only the last call... which you don't know, but pushing it *immediately* redials this mystery number anyway. Rendering the function pretty useless.

I could go on and on. If you are used to a multiline phone, this one probably isn't for you. Compared to the Nortel Venture system, this doesn't cut it.

Rating: 1 stars
Summary: Can NOT get replacement parts
Review: I'm now stuck with three telephones that I can not get a replacement handset. Other handsets do not work well on this phone so I find I'm out of luck. The handsets are fragile and break easily. I now have to replace all my phones. Here is the reply from AT&T/Advanced American Telephone...
Dear Jim,

Thank you for your recent inquiry to our Customer Service Help Desk.

Unfortunately, Advanced American Telephones does not sell the handsets or the bases as separate parts of our products.

We apologize for any inconvenience this may cause.

Sincerely,
Marlon
National Service Center
Advanced American Telephones

Rating: 2 stars
Summary: Does not play nice with other analog phones
Review: The AT&T 955 is a pack animal - they work best with their own kind or their cousin, the 964 (wth answerer). We have a mix of AT&T, Uniden and V-Tech multi-line analog phones at our small office, and found the following problems:

1) Calls placed on hold at the 955 and picked up at another extension do not clear the on-hold indicator and the phone bleeps on-hold warnings even though another extension has already taken the call. Further, once the call is terminated, the 955 does not register the fact, and holds the line open, forcing you to return to the 955 and physically hang up.

2) The 955 would tie the lines together unexpectedly. Pick up Line 1, and Lines 3 and 4 would light (and yes, we triple-checked our premise and LEC wiring for problems!).

In conclusion - In for a penny, in for a pound. Buying an AT&T 955 or 964 means going exclusively with that product for your office. That's just not flexible enough for us.


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