Rating: 
Summary: Unusable quality except within a few feet of the base unit.
Review: At first the phones seemed excellent. The user interface is good, they were easily programmed and the ability to share programming information between handsets--it does require "sending" from one set to another--was better than anything else we had tried. In the first week with the phone there was only one or two instances where we had transmitter problems, and the battery only died once. Overall I was very happy.After about three weeks, I had completely changed my opinion. We were unable to carry on a conversation with anyone for more than ten or fifteen minutes before the handset and base unit started to lose sync. Typically, the handset loses sync with the base and you start to hear an "underwater bubbling sound." The caller usually can't hear us, or just hears an occasional syllable past the "bubbling." We found that by changing the angle of the handset, aligning it lengthwise with the base unit (very awkward at times) that the bubbling would sometimes go away for a time. This usually worked within 100 feet of the base unit, but not always. At about 200 feet from the base unit, it was hopeless. We bought this phone with high expectations (including four additional handsets) for our 2,400 square foot home. We placed the base transmitter as specified, centrally and without any significant obstructions to most of our property. Unfortunately Siemens was unwilling to help beyond making a few general suggestions regarding placement of the transmitters and having the telephone company check our lines (not the problem--no other phone in the house has the "bubbling" issue). The phones are now sitting in our basement in a plastic bag (all $500 worth of them). We replaced them with some cheap Uniden $69 models (bought one two-phone set for one line, another for the other line). That works fine and was much more affordable. Unfortunately, we didn't realize the problems with the Siemens phone were endemic, otherwise we would have returned them within 30 days.
Rating:
Summary: ".....is that clicking another call you have??
Review: After reading the reviews about the clicking and interference, I bought the newer 8825 to replace my older model. I assumed the reviews about the loud clicking were from ex-Siemens employees. I DO have a wireless network (I know this was mentioned in a review) and this phones clicks like CRAZY. People are always asking what that clicking is. I'd like to give it 1.001 stars since I do like the look of the phone. Oh, I almost forget, the volume is terribly low. I can't go on my terrace when the ocean is rough without straining to hear the other person. They really should offer a highly discounted price for 8825 owners if or when they fix these 2 major problems in the next model.
Rating:
Summary: Run away from any Siemens product
Review: I bought a Siemans 2420 for my home office. In two months there was a thunderstorm and it ddn't survive a power surge. The second unit was replaced by my company. From day one it clicked very loudly. People on the other end would ask "what is that clicking noise?" I would respond "it's my very expensive Siemen's phone." Then the battery would drain quickly on the handsets after I had the unit for 8 months. After reading these reviews, I'm not going to bother with Siemens customer service.
Rating:
Summary: LOUSY PURCHASE
Review: My experience with the Siemens telephone has been lousy. Poor range, static and lost signal. The company doesn't stand behind their equipment and is arrogant on top of that. I will never buy another Siemens consumer product even though I have family living in Germany.
Rating:
Summary: POORLY BUILT and AWFUL customer support
Review: I bought this phone with 2 additional handsets a year ago. After ten months, the LCD on the base unit faded away and became unreadable. I called technical support for replacement or repair, but the fading screen was not covered by the warranty. Two months after the broken screen, line one on the base unit failed - it could no longer disconnect calls. Again I called technical support and had to wait well over an hour for a solution - the solution being to "throw it away!" Again, my problem didn't constitute a repair. Siemens offers no support. In regards to the handsets, they are too quite and the range becomes worse with use. Don't expect Siemens to stand behind their products- they may be nicely designed, but the quality and customer support is awful. I spent well over $400.00 for this ensemble that only lasted a year. F-
Rating:
Summary: poor workmanship
Review: After only a year, the LCD display didn't work properly. More and more segments of the display faded away. The maximum range of the wireless handsets is far inferior to another cordless phone from Uniden which I also own. I would advise everyone to avoid Siemens cordless phones.
Rating:
Summary: A poor product with bad customer service!!!!!
Review: I purchase the Siemens 8825 with 2 extra handsets in August 2002 for my home office. The setup of the phone system was awkward but after reading through the 113 page manual I finally got the system up and working. I first noticed headset drop-out while walking around my home and talking on the phone. It made a constant loud clicking noise and the range of the cordless handsets was poor. In June of 2003 the phone stopped working; it went off hook on line 1 without having to pick up the base station handset. I called customer service (hold time 20 minutes). They said that the phone was still within the warranty period (one year) and that they would send out a new unit and that I should send the old one back, which was June 9th. On June 17th I called them again (20 minute hold) and said that I still hadn't received the replacement phone. The customer service reprehensive said that it was on its way from their West Virginia warehouse. I called again on June 23rd (30 minute hold time) and spoke with a manager who finally had the new phone shipped to me on June 26th. It is now October 15th and the new phone I received this past June has failed again with the same off hook problem I had in June. I called customer service and they said that the warranty was up and THEY DO NOT REPAIR THEIR 8825 SYSTEMS. I will have to buy a new base station at market price. Buyer beware Steve Cocklin
Rating:
Summary: POORLY BUILT and AWFUL customer support
Review: I bought this phone with 2 additional handsets about a year ago and everything worked great. After ten months, the LCD on the base unit slowly faded away and eventually become 20% readable. I called technical support for replacement or repair, but the defect "is not covered by siemens 1 year 'limited' warranty." Three months after the failing LCD screen, line one on the base unit failed - it could no longer disconnect calls. Again I called technical support and had to wait well over an hour for a solution - the solution being to "throw it away!" because the warranty had expired ONE month ago!!! In regards to the handsets, they are too quite and the range becomes worse with use. Don't expect Siemens to stand behind their products- they may be nicely designed, but the quality and support is awful. I spent well over $400.00 for this ensemble, which lasted only a year. F-
Rating:
Summary: Siemens Bad Deal
Review: We ordered this phone and have had problems with it from Day 1. The base station phone has a strange connection that may occur at any time during a conversation that sounds like you are in a barrell. This appears to be a common issue with the phone, as we have had numerous conversations with Siemans Customer Service working us through several complicated steps to correct the problem. After these efforts failed, we were instructed to return the phone for a replacement. We were not informed that Siemans does not have any phones to send us, so we are waiting for over 3 months to get a replacement. When speaking to their Customer Service, they offer no compensation, no refund, no nothing. Just tell us to wait. "They don't have any ability to help us". What a horrible phone, lousy customer service and lousy factory response. DO NOT BUY THIS PHONE!!
Rating: 
Summary: Good choice for small office - just not perfect
Review: Well, first, if you are a SOHO user who needs two lines, answering machine and cordless handsets, you have a very limited selection of phones out there, and this is the clear winner over the others I tried (ATT in particular). Pros: very good sound on both handset and cordless
* you can keep and send full directories to any phone
* 4 voicemail boxes and no need to use the phone companies lousy systems
* Flexibility! This thing has a users manual the size of a small phonebook!
* Pretty good speakerphone and intercom
* Stylish and feels substantial Cons: This is European design at its best and worst. Weird button layouts, small buttons for some key features, but looks great on a desk...
* Flexibility... there's a lot to learn and lots of features are hidden too far down the menus
* Belt clip on the cordless is misdesigned, always falling off my belt
* Have yet to figure out if it forwards calls when busy (I hate call waiting) Can't figure if I can have on hold music or message other than a beep In short, best of a very short list... worth the money to me.
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