Rating: 
Summary: Never Worked
Review: The machine never worked. It randomly plays the outgoing message for no apparent reason, even when there's no incoming phone call. After wading through a very long menu of options at the tech support number I got to a person and was told I'd have to return it at my expense, even though it's in warranty.If you look at other sites with reviews on this machine you'll see that my experience that the unit didn't function correctly isn't unique. Save your money!
Rating:
Summary: Misleading brochure information on customer service
Review: This answering machine has poor quality of speech reproduction and apparently no way to play back messages when trying to retrieve missed information. The brochure says, "For Customer Service or Product Information, Visit our Website at www.telephones.att.com."; however, this website is concerned ONLY with telephone calling services and denies any connection with electronic products. They refer to their Ask Allie service (att.com/allie) which, again, is exclusively related to telephone calling. I had no choice but to give it 1 star; it doesn't deserve even 1.
Rating:
Summary: no visuals for caller ID
Review: This is a good machine if your phone does not have a answer machine. No visual review for caller ID which makes this machine use less if you intend to use the caller ID. The black color is nice compared to the white which seem to always get dirty or dicolored after along time or heavy usage. The cost is alittle bit higher than others but the quality is good. Easy to operate and I like the messege indication.
Rating: 
Summary: True Technology Value
Review: This machine is yet another illustration of how quickly technology innovation moves forward (the cynical person would wonder if the vendors were intentionally keeping these machines less capable to sell their ever-green answering services). This machine is very small and packed with features. The one review here at Amazon.com said that you couldn't see the caller's ID. This is true but the ATT1726 will speak the number for you before you have to answer the phone. Way cool. Other outstanding features: 1. A priority code lets your important callers signal that they're on the line via a special ring; 2. Set your toll saver not only to 2/4 but also to 4/6 or up to 7 rings; 3. With caller ID, the machine will store the incoming number with the message and even (get this, telemarketing haters!) have an automatic message for blocked ID calls saying they can not be accepted and then just hang up; 4. Have callers select a mailbox for their message using a key press--good for roommates; 5. great remote access controls, multiple outgoing messages, announcement only, memory protection for power failures, listen to messages at fast or slow speeds, customizable options like call screening (on/off) and message alerts (beep sound/nothing)...I could go on but you get the point. I had ATT's last machine (the 1725) for years and this is a stellar upgrade. The only drawback I can think of is that the engineers overloaded the buttons with different functions (prob. to save space) making the interface a bit dodgy--setup can be tricky. Great instructions, though. This thing is awesome. And J&R sell it for [money]!! The price at Amazon.com [money] can't be beat. Although I just got the machine and don't know yet about service issues and the like, my recommendation is to get rid of those silly answering services and save some bucks.
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