Rating: 
Summary: Great phone with bad ATT Service
Review: If you want to really enjoy all features of this phone, get it unlocked from www.ustronics.com. I got mine from there and it is just amazing. I can use it with any service by just simply switching the sim card. While traveling, I got to use the data, voice and it was terrific. The one I got from att I sent back with tons of hassle because the phone is locked to their service. The one I got from UStronics.com was amazing and not to mention awsome customer service reps who help you with everything. Thanks UStronics.com and screw att, I cant wait till my contract is over with.
Rating:
Summary: Four in ONE!
Review: Now I carry one device instead of four. I can be efficient without carrying my pager,PDA and MP3 player, just the cell. And no antenna to boot! I am very happy that I waited for this unit to be introduced. There are some short comings with the quality of the service provider for the audio, frequent drops. However, I found the auto sync to be a real delight, I can easily update my outlook on my desk top, PDA and cell phone with incredible efficiency. Great product.
Rating: 
Summary: Good Phone - Bad Service
Review: The phone has some good features though ATT has attempted to lock down anything that is useful when traveling. It would be a lot better with the inclusion of bluetooth and GSM900 as opposed to just 1800/1900. I travel to countries where ATT does not provide service or roaming. So I just replaced the sim with a local sim. This of course was a night mare until I obtained a security code to unlock the phone to other sims. Another problem is that the phone does not transmit in GSM900 like its European couterpart. With all that being said, I kept the phone for two weeks and returned it to Amazon. I have decided to wait for the MPx220 which is reported to have bluetooth and will be released in February or March. I will also buy the European version that is tri-band.
Rating: 
Summary: AMAZON SERVICE NONEXISTENT
Review: When you order this phone with a new ATT account from AMAZON with the intent to port your old cell phone number you can expect a nightmare. The phone ships with a SIM card that is programmed with a number other than the old phone number that you want to port. I called ATT customer service to activate the phone. THIS IS NO EXAGERATION - this number takes you through 4 voice menus - My call after navigating through the voice menus was DROPPED an AMAZING 3 times. Apparently they are so hammered by agitated and troubled customers that they can't even place many calls in there queue. After finally reaching a customer service agent I spent one hour on the phone repeating all of the phone options I had already selected on AMAZON.com. They reported that activation and porting would take 3 hours. The customer service rep mentioned nothing about getting a new sim card or replacing the one that was shipped and said my old phone number would be ported within 3 hours. 24 hours later they still didn't have the number ported. I called customer service - again no EXAGERATION - my call was transferred 4 times from clueless customer rep to clueless customer rep. They explained that I would be sent a new SIM card once my cell phone number was ported - a process that still hadn't completed and for which they had no ETA - and that I would have to return the old SIM card. This incredibly tedious process is not explained anywhere on AMAZON.com and most people at ATT have no idea how to port numbers, what's involved in the process or whether this Dual SIM card nonsense is their standard customer disservice nightmare. AMAZON is WORTHLESS - they either have no customer service number or make it impossible to find it. ATT is completely clueless. The phone is a mixture of data entry infuriation and some good features and integration. Amazon and ATT are very close to getting this infuriating process halted by my return. We should probably all do ourselves a favor and stop struggling to make buggy technology products and services workable. I'm really really tired of the shi**y service and bewildering complexity.
Rating:
Summary: phone is hot - ATT is not
Review: I bought this phone because I wanted the Pocket PC OS and worldwide coverage. The phone turned out to be everthing I expected, except for the service from ATT. When I got to Europe, the phone was not operational, even though I told ATT I would be there. I tried to call ATT and was put on hold for 70 minutes! When they finally ansewered the phone, they were not helpful at all. Next, I tired to replace the SIMM card with a local SIMM. It turns out ATT locks these phones so you can't change carriers. You are therefore going to pay $1.50 per minute for incoming or outgoing calls on the very inferior ATT network in Europe. I decided to return the phone until I can get it from T-mobile or another worldwide carrier. This also took 90+ minutes over several calls to get thru to ATT. Find another carrier!
Rating:
Summary: Fabulous Phone!! Microsoft Hits a Homerun
Review: This is by far the best phone I have ever had. Being a electronics junkie, I am always trying the newest things - PDAs, phones, etc. This has the right balance of size, weight, battery power, ergonomics, features - kind of like the original Palm V. Rather than expand on all of the great aspects, I'll try to clear up some of the incorrect reports I've read in other reviews. Yes, the buttons do light up so you can see them at night. You can download 3rd party applications to sync Notes. You can switch between handset and speaker phone during a call.
Rating: 
Summary: So Far So good and probably the best...
Review: I have tried the Treo 300 & 600, the Pocket PC, and Verizon's i500 (model?) plus other 'normal' phones including Nextel. So far this phone has been a pleasure to use. It is a phone first, which I like. The Ringtones are loud and crisp with many ringers to choose from. (The 'Hello Moto' is kind of fun) Phone feels good in your hands. Very 'meaty' and not flimsy. Phone operations are fast, but to access (select) a function, it hangs for a sec. or two. Screen is incredible! Very bright and colorful. Buttons are user friendly. The side toggle is a bit akward and should be re-thought for next design. The casing is very shiny and glossy and looks great until you touch it. Very easy to smudge (probably because of the black color) I haven't tried the PC connection yet because I'm an Apple user (and will not switch back to PC's) Hopefully Apple will make their own phones soon for their OS just like this one. So far, one full day of minimal use and battery still shows full charge. It does have a speaker phone option, but to my knowledge it's either on or off depending on your settings. Meaning, when you receive a call you can't just press a speaker phone button. You have to have it pre-set as your profile (like airplane mode, meeting mode, silent mode, etc...) But I highly recommend this phone to anyone thinking about it, and I've tried just about all so far. AT&T Service I can't complain about. I've called them 3 times so far with questions and they were very helpful. And being in the NY/NJ area I have never had a dropped call or no service area happen yet.
Rating:
Summary: A happy customer
Review: I hope to provide useful feedback in order to facilitate your decision.
Overall I am very happy with my recent purchase. Here are some of the pros and cons.
PROS: Nice phone, light and synchronizes smoothly with MSFT Outlook. I have synchronized it via USB and infrared and in both cases the results were perfect.
It is very nice to be able to move around the smartphone software with just one finger. You barely have to read the manual because every menu on the phone is very intuitive.
Sound quality is OK but not impressive. CONS: I could not believe the phone did not come with a belt clip nor did I find it as an accessory. Apparently they don't make one for it (yet) ...unbelievable !
I also could not believe that you can NOT synchronize outlook notes with the phone. Only Calendar, Contacts, Tasks and Inbox but not NOTES. It is hard to believe and I was very upset since I carry useful information on them. Overall, I do reccomend this phone to someone who is looking for a phone that eliminates the need of a "third" hand to hold a PDA to search for personal info. No unnecessary camera comes with this phone, which I think it is great. It just serves its sole purpose of a useful phone. Battery life has been OK so far, but it is also brand new, so time will say... After seven 1-800 numbers (seriously) that I went through with ATT, I was helped by a courteous person who helped me transfer my existing number within ATT (TDMA) to my new (GSM) phone. I was advised that reception is still not as good as TDMA in some parts of the US, but apparently, within the next 6 months GSM will be much better. I'm just trusting them on that one.
Rating:
Summary: Wow, I never thought...
Review: I travel a lot. I mean a whole lot, and often on short notice. I used to have to print out all my pertinent documents to carry along or I would use a big, clunky PDA. That, along with my cell phone and laptop, meant I was a walking electronics department. Unfortunately the PDA never filled the niche of the laptop so it was always kind of an extra; a fifth wheel. So I decided to try this phone, the MPx200. Wow. It simplified my life. I don't have to worry about the PDA any more because everything I used it for is on my phone. Email, files, even web pages are all there. And it's my regular phone - small as ever. Not one of those big, clunky PDAs that has a phone built in. No way. This is smaller than my old cell phone. Now I copy my files to my 128MB SD, grab my phone and run. It has my itinerary right there. Email? Got it. Contacts? Yup. Calendar? It's there too. All on my phone. And as I mentioned, the MPx200 is smaller than my old Nokia that it replaces. A few caveats. The smartphone is a phone first. Will it do everything an iPAQ will do? Not quite. You still have the funny text input - the keypad entry makes typing a real chore. And the screen is a bit small and it's not a touch-input screen. (That would be nice....) Still, considering I have to carry a phone any way this fits the bill perfectly. Once again my skepticism of new technology is unfounded. The SmartPhone is a great tool that helps me immensely.
Rating:
Summary: MPx200 - Definitely worth checking out
Review: Okay, I have to admit, for the last 5 years I was the guy with the free Nokia you get with the service. I had a Palm Pilot just to carry around my calendar, schedule, notes, tasks, etc. Since I'm a definite road warrior, my laptop is never more than a few feet away, so the PDA is mostly redundant, just for situations where the laptop isn't running (cabs, planes, driving, etc). So, I just bought the MPx200 and this is very cool. Like others have said, the synch with Outlook is great. Lots of problems loading the software (I had to surf Google and finally had to load an old version, uninstall it, then install the new... go figure). But then my entire calendar, phone book, etc were on my phone in seconds. Had to tweak things a bit, since I don't really want ALL my contacts in the phone (I leave a lot of junk in it). I just created a category called "wireless" and filter on that, and add that category to anything I want to be on the phone by default. Works great. I LOVE the fact that if you are plugged into the port, my contacts and calendar are being CONTINUALLY updated as I type them into my PC. Drawbacks: I'm having trouble getting used to simply making calls. I was pretty used to the 1 thumb operation of the Nokia, and now I have to navigate a bit. Probably just me getting used to a new form-factor. Early reviews had Word and Excel in the phone, but it's not in mine. But WMV is.... So, the old Palm is going to EBay! The phone is very small, so I can shove it in my pocket. If you're like me, and don't want to attach a device to my belt the size of a cassette, and live with a stylus in your hand, this is the device for you. The web itself (IE) is very slow, and I can't wait to get the first bill, but in a pinch, I can definitely see it will pay off. Coverage (AT&T GSM) is very spotty in L.A. Had to get used to a new set of dead-zones and unlike TDMA, none of the staticy degradation when signal loses strength. This is more ugly. One moment you're talking, the next it's dead. A 20 minute concall can be VERY frustrating. Not that TDMA was any good either. I often wonder why we put up with a technology that works so consistently bad. AT&T customer service was just okay. Since I was a corporate user, switching to GSM from TDMA required patience and a lot of time, several transfers from person to person, none of whom actually helped me much. But it finally got done. I ordered the phone over the website, which someone had to finally walk me through. Some of the GSM conversion questions are a bit ambiguous and I picked the wrong answers. When you buy this thing, you're definitely feeling a bit of a bleeding edge, but all in all, things are going well. Since it's a Microsoft OS, I'm just waiting for it to reboot or get the "tiny blue screen of death," but nothing like that yet! So far so good. RT
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