Home :: Communications :: Cell Phones  

Accessories
Audiovox
Handspring
Kyocera (Qualcomm)
LGIC
Motorola
Nokia
Panasonic
Samsung
Sanyo
Sony Ericsson
Palm Tungsten W PDA Phone - Next Generation (AT&T)

Palm Tungsten W PDA Phone - Next Generation (AT&T)

List Price: $299.99
Your Price:
Product Info Reviews

<< 1 2 3 >>

Rating: 5 stars
Summary: sweet
Review: Add OS 5.2 and new processor. this will be the best on the market.

Rating: 1 stars
Summary: Run and hide. Don't let the palm man get you!
Review: I bought one of these things 4 months ago. It broke. Palm won't fix it. Palm want's 100 bucks to replace it. Palm wants me to use a on line form to pay up front and start a repair order. Palms on line repair order cgi script doesn't work (makes you wonder who does the programing on the palms. Palm says write back to us and we will start a SRO (service repair order). Did that about 4 weeks ago, haven't heard a word.

In short

The worst warrenty and the worst support of any company I have ever delt with.

Rating: 2 stars
Summary: Worked, but not Durable
Review: I bought this device because I wanted to have a PDA and phone in one single unit. It worked well for a while, then the ear jack slot would not work. So I was constrained to use only the PDA function. Within about 6 months of use, I observed the battery would run down quickly. Presently, I cannot get it to come on; and I bought it early 2004. During the time it worked, it was cool, but it appears it cannot take the kind of rigors expected of such a device. Believe me, I am not a careless person.

Rating: 5 stars
Summary: It's a great all in one device
Review: I own this divice and it's been great for me. For those looking for the best cell phone features or the best palm features look to buy them seperately. But if you need a device that does a good job at both, look no further. The only con for me is that it doesn't have wi-fi access, but I can access the internet from anywhere via AT&T GSM service.

Rating: 3 stars
Summary: Close but not all the way there.
Review: I recently purchased the "W" and found it lacking in some respects. I have to add that there were no major flaws and the unit worked as advertised, but it needs some improvements. The ear bud only phone is actually quite good and the conference features are great. It lacks a way for you to insert a "wait" in dial strings, put pauses (using commas) work fine. A speaker phone or a more stowable ear bud would have been better. I keep thinking that if I loose the ear bud, I can't use the phone. The keyboard is great, but missing are some of the navigation buttons forcing you to use the stylus. As a PDA it's not bad, but lacks all the innovations found in other units. Blue tooth is extra and even if you get the blue tooth card you can't use a blue tooth ear piece. Wireless connectivity, through the net is it's best feature. You still have to "pull" down mail and other updates, but it's suprizingly fast.

In short, I gave up my old PDA, but still keeping my other cell phone around.

Rating: 3 stars
Summary: Not bad ... but
Review: I researched for months, was a Palm V user for years and was familiar with OS software. Was also a current AT&T mobile user, so I liked the fact I could take the SIM card out of the back of my mMode phone and keep my number. It's also nice to be able to leave the palm at home and put the card back in my phone when I don't need the bulk (ie, out on weekends). Phone works well and integrates with contacts very well. E-mail has been a problem, as AT&T does not support instant notification of e-mail like Palm i-705. I've spent a lot of time with Palm and AT&T trying to get it to work consistently and still have problems. If your looking for blackberry-like instant notification this is not for you. AT&T does have office on line (sends text messages every time you get an e-mail) but it has not worked well with my Pop3 (internet based email server) and AT&T support has been less than helpful as nobody, including palm has had much experience with interacting with each other (bugs not worked out). They told me to wait for technology to catch up ... we'll that's why I purchased the thing in the first place. Picture's nice, keyboard is convenient. Documents (excel, word, powerpoint) view better and will not mess up formating when you make changes and e-mail (big plus to pocket pc). The cost of internet service keeps me from browsing the internet like a pc. Overall, it has similar features to the Palm V address book, calendar, and syncs well with ACT! database.

Rating: 3 stars
Summary: Not bad ... but
Review: I researched for months, was a Palm V user for years and was familiar with OS software. Was also a current AT&T mobile user, so I liked the fact I could take the SIM card out of the back of my mMode phone and keep my number. It's also nice to be able to leave the palm at home and put the card back in my phone when I don't need the bulk (ie, out on weekends). Phone works well and integrates with contacts very well. E-mail has been a problem, as AT&T does not support instant notification of e-mail like Palm i-705. I've spent a lot of time with Palm and AT&T trying to get it to work consistently and still have problems. If your looking for blackberry-like instant notification this is not for you. AT&T does have office on line (sends text messages every time you get an e-mail) but it has not worked well with my Pop3 (internet based email server) and AT&T support has been less than helpful as nobody, including palm has had much experience with interacting with each other (bugs not worked out). They told me to wait for technology to catch up ... we'll that's why I purchased the thing in the first place. Picture's nice, keyboard is convenient. Documents (excel, word, powerpoint) view better and will not mess up formating when you make changes and e-mail (big plus to pocket pc). The cost of internet service keeps me from browsing the internet like a pc. Overall, it has similar features to the Palm V address book, calendar, and syncs well with ACT! database.

Rating: 4 stars
Summary: Good choice for heavy pda users
Review: I'd wanted a telephone/pda combo for a while. When the Tungsten W was first released, I immediately wanted it. It had so many features I wanted: thumb keyboard, hi-res color screen, internet access, and compact size (compared to my Palm IIIc). However, the drawbacks kept me from purchasing: no internal speaker for calls, only works with AT&T in the US, and high cost. Also, the bad reviews, coupled with the release of the Treo 600, kept me from buying.

However, when my job forced me to switch to AT&T and the Treo 600 was perpetually unavailable, I chose the Tungsten W. All I can say is that I am so happy that I did! The screen is amazing, the internet works really well, and I can get my emails with attachments while out of the office without a hitch (try that with a cell phone). The phone has great reception and the headset keeps me out of trouble while driving. Yes, it is a pain to have to look for the headset, but I usually leave it attached to my purse and plugged into the the pda.

I've found software tweaks while surfing Tungsten W forums to customize it to my needs. The older processor does not bother me--it is plenty fast enough compared to the IIIc. This device is the best one for people who need data and pda functions to have just as much importance as cellular functions.

Rating: 4 stars
Summary: Good choice for heavy pda users
Review: I'd wanted a telephone/pda combo for a while. When the Tungsten W was first released, I immediately wanted it. It had so many features I wanted: thumb keyboard, hi-res color screen, internet access, and compact size (compared to my Palm IIIc). However, the drawbacks kept me from purchasing: no internal speaker for calls, only works with AT&T in the US, and high cost. Also, the bad reviews, coupled with the release of the Treo 600, kept me from buying.

However, when my job forced me to switch to AT&T and the Treo 600 was perpetually unavailable, I chose the Tungsten W. All I can say is that I am so happy that I did! The screen is amazing, the internet works really well, and I can get my emails with attachments while out of the office without a hitch (try that with a cell phone). The phone has great reception and the headset keeps me out of trouble while driving. Yes, it is a pain to have to look for the headset, but I usually leave it attached to my purse and plugged into the the pda.

I've found software tweaks while surfing Tungsten W forums to customize it to my needs. The older processor does not bother me--it is plenty fast enough compared to the IIIc. This device is the best one for people who need data and pda functions to have just as much importance as cellular functions.

Rating: 4 stars
Summary: headset troubles
Review: I've had the Palm Tungsten W since back in April 2003. I only have voice service. The unit has a very slow processor (33Mhz), which is fine for most applications, until I try viewing pictures with the included Photobase software. It takes about 20 seconds for a picture to load (which is incredibly slow when trying to view a slideshow). But the biggest complaint I have about the Tungsten W is Palm's choice to use the special 3-conductor Nokia 2.5mm headset jack, instead of the more common 2-conductor Universal 2.5mm headset jack. Anyone who owns this unit will testify that the included handsfree headset is a pain to deal with. Unfortunately, the product selection of Nokia's 2.5mm headsets is limited, and do not include over-the-head headsets, which is the type of headset I'm after. I've had to purchase a clumsy adapter (available at AT&T Wireless stores) in order to use Universal 2.5mm headsets, but everytime the adapter plug rotates in the Tungsten W's headset jack, the Mobile phone application comes on. This is a pain when I am trying to write a note or enter a phone number, and all of a sudden, the wind blows, rotating the adapter's plug just a few degrees, and now the Mobile phone application is on. In addition, if the adapter plug is rotated to certain angles, I cannot hear anyone speaking on the phone at all, so I have to rotate it back a tweak. Such a pain !! And it could all have been avoided if Palm had gone with the common Universal 2.5mm headset jack instead !!


<< 1 2 3 >>

© 2004, ReviewFocus or its affiliates