Rating: 
Summary: Excellent product, spotty reception
Review: Its not the device's fault, but GSM reception where I live is terrible. The device worked beautifully throughout Thailand, and had good reception in Chicago. But despite the poor reception, I make do because the phone is brilliantly implemented in most other respects. Synchronization is flawless. Data entry is easy. And I can run just about any application under the sun on it. One handed operation could be a lot better (it is better on the Kyocera).
Rating: 
Summary: Great Phone
Review: The PocketPC Phone is an excellent combination of PDA and Phone. I have used the Treo and this one is way better. Although GSM coverage is not as good as CDMA in USA. Where I live i.e in Boston area the coverage is excellent. My next step is to buy a GPS for it. Also guys please buy atleast 256 MB sd card as you will need it. Another thing you might want to get is a better browser than the IE that comes with it. I use thunderhawk from bitstream.com and it makes such a difference when you are surfing the web.Pros . Everything Cons . Little bulky (But then again, this is sooo much better than the competetion)
Rating: 
Summary: Very handy but reception is poor, bulky too
Review: This device is great as far as keeping appointments and so forth but the reception is not as good as other cell phones.
The internet access on this is vvvveeeerrrryyy slow, but it works. Only use it if you have a lot of time to spare or in emergencies. Example, I was in Orlando, FL and I easily pulled up Yahoo yellow pages to get Disney Worlds phone number. In that instance, it was very handy.
Rating:
Summary: Worth it, but understand it is practical not stylish
Review: This is a great combination phone/PDA. Many small features that make it that much easier such as in your contacts on Microsoft outlook you can tap their phone number to call rather than dialing. The stylus hid in the antenna is perfect as well, it stays in no problem, the case that comes with it is great as well. Has the option of getting a digital camera and lots more memory if needed.
The practical side of it is blaringly obvious though. It is very light, but it is not in sync with the cell phone fashions of today either. It is not a phone you necessarily want on your side for a date or to hit the club.
For what it is meant for, the size and weight are great. I have had zero problems with it and am thoroughly pleased. Just remember its purpose and you will be as well.
Rating:
Summary: Worth it, but understand it is practical not stylish
Review: This is a great combination phone/PDA. Many small features that make it that much easier such as in your contacts on Microsoft outlook you can tap their phone number to call rather than dialing. The stylus hid in the antenna is perfect as well, it stays in no problem, the case that comes with it is great as well. Has the option of getting a digital camera and lots more memory if needed.
The practical side of it is blaringly obvious though. It is very light, but it is not in sync with the cell phone fashions of today either. It is not a phone you necessarily want on your side for a date or to hit the club.
For what it is meant for, the size and weight are great. I have had zero problems with it and am thoroughly pleased. Just remember its purpose and you will be as well.
Rating:
Summary: Nice Intergration ... for the first generation!
Review: Wait for the next generation due out in March 2004 offered by T-Mobile. If you want something to lump your email addresses, phone numbers and snail addresses into one device that you will carry most of time, then this may be the phone for you. I have used this phone for almost a year now. I would still recommend it if you were simply want an integrated device that can dial out. Yes, it is bulky and a bit heavy for a phone but not a PDA - but I still manage it to put it in my back jean pocket (without the case). It is not SDIO compatible and not a bluetooth ready device. It is limited with 32 MB internal memory. The headset is proprietary but you can easily purchase 3rd party headphone. The hand recognition input method is not too bad but like Palm, it has its own limitation. Service is same as Cingular in my area. And all cellular companies are pretty much the same to me nowadays. Don't expect way too much of their technical support until you get to at least second level tech support. It is true that you should figure out your own internal email network compatibility before you purchase this device. However, with a third level of tech support I was able to get it working (sort of). Internet service is slow for GPRS network. So forget it. Wait for a better connection offered at cheaper price.
Rating:
Summary: Phone is great, coverage not so good
Review: Was originally a Palm user, switched to an iPaq Pocket PC 2 years ago (for the screen quality -- I'm usually anti-MicroSoft), and just got this PDA/Phone combo a month ago (made by HTC, the same company that makes the iPaq Pocket PC). PDA functions work as expected (for a long time iPaq user). The integration of phone and PDA address book works well (although not perfect). Download the latest OS patch -- it does help. As for coverage (T-Mobile), it's decent in most urban and interstate areas, marginal to non-existent everywhere else. I just had to have this phone (I'm a gadget freak) and the only alternative carrier was AT&T, who has ZERO coverage in NY state where most of my family lives, so T-Mobile it was, spotty coverage or no. By the way, you can use any .WAV file as a ring tone. Here's a tip to minimize disruptions from receiving calls in a meeting -- use the PDA voice recorder to record yourself clearing your throat or coughing, then set that as your ring tone. Might even get some laughs. One other note -- the old Pocket Streets (street map program) which came free with your first iPaq can be installed on this phone -- no need to buy the new 2002 Pocket Streets
Rating: 
Summary: Great Phone/PPC - Terrible Customer Service
Review: When I first bought this device in September 2002, the display failed after 32 days. T-Mobile was unable to ship a replacement because exchange units were out of stock. They were unwilling to provide a new unit as a replacement. Last week I received a message from T-Mobile that an upgrade to the operating system was available. The upgrade failed and I was told they would have to ship me a replacement unit but were again out of stock with at least a 2 week wait. I asked if I could purchase a replacement unit at a retail store and receive a discount and was told that all stores were out of stock also. Phone calls to 2 stores and a check of amazon.com proved this to be another lie. T-Mobile sells a great device that meets or exceeds all my expectations until it breaks. After close to 2 years, they have done nothing to improve customer service. BUYER BEWARE!
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