Rating: 
Summary: Good Phone/Bad Service(ATT)
Review: Got this phone for Xmas 03. overall features are great. Size ok, battery life ok. Menus, programs, contacts, and best part is the voice recorder option built-in (it seems like I use this feature more than making phone calls-not true but seems like that). However, too many dead spots in Austin for (atleast) ATT, some with Tmobile. The best part is that it's free after rebates. You don't get good deals anymore. But definitely great phone.
Rating:
Summary: Great phone, service is spotty, beware phone # transfer issu
Review: This phone is very cool. Seamless integration with Outlook Contacts, Calendar, Tasks. Internet connection is useful, should improve as more web sites are "mobile-friendly". Beware that transferring your existing TDMA network number to a GSM phone MAY NOT be possible if you activate a new account via Amazon, vs. MIGRATING your account directly with ATT Wireless (and thereby not getting the good Amazon deal.) Bottom line, try the phone for 30 days, use Call Fwding on your old phone to route incoming calls, and prepare to have a new GSM phone number.
Rating: 
Summary: AT&T won't Flash Update
Review: I recently learned that Microsoft has provided AT&T with the 2003 software to flash update the MPx200 but they haved decided not to update the 200 because the MPx220 will be releasing on the AT&T network in late Feb (I believe the 19th). Such a sad decision considering this phone was being given away. I had the phone for 7 days and realized the 2002 OS is as bad as reviews have said. Not to mention it has no bluetooth support, it is not triband, and battery life sucks. I paid the extra money and got an unlocked SPV e200 the runs SmartPhone 2003 and has bluetooth intergrated. The 220 will be shipping soon so save your dollars and understand AT&T will hang you out the dry on the flash update.Bottom line:
Buy an Unlocked Phone running 2003
or
Wait till the US Market gets catches up with Europe.
Rating: 
Summary: Love the phone - hate the service.
Review: This device is almost perfect except I can only appreciate it as handheld device since ATT has proven all reviews, that I have read lately, true: poor coverage and absurd customer service. When I signed up for 500 minute plan I did not think it was 500 minutes on hold with their customer service. My number has not been ported properly yet (after a week) and furthermore areas where my T-Mobile phone had perfect reception ATT goes in and out.
The MS software and integration with my desktop is impressive - the carrier is not.
Rating:
Summary: bad reception
Review: 1-this is very elegent phone but its reception is very bad
2- talking time is not 240 min but may be less than 140
Rating: 
Summary: Very Disappointing
Review: I purchased this phone last month and have been very disappointed ever since. First of all, the phone drops calls all the time and the coverage is very poor. The phone's battery life is very limited. I frequently found myself searching for the power supply cord at the end of the day. And the phone seems to have a major problem telling me when I have voicemails. Just yesterday, I had 3 very important messages sitting on my voicemail but the phone never notified me. The external LCD screen does not show caller ID information. You need to install a separate app and then hand-enter each and every phone number. The Smartphone 2002 OS is very slow when you add more than 100 contacts or if your calendar gets too full. Lots of waiting around! On the other hand, the activ-sync software from Microsoft works very well. However, it would be very nice if the phone offered Bluetooth. I work in sales and need a very reliable phone / pda to house all of my important business data. This phone is a good first attempt, but doesn't quite cut it. Today, I'm returning the phone for something else. I would highly recommend that you hold of buying until the next version of the MPx comes out.
Rating:
Summary: Matt
Review: Great phone - one major proble. Caller ID does not work if you have more than 200 phone numbers (not contacts, phone numbers). The phone cannot process a match between the incoming phone number and the stored phone directory quickly enough, and it goes into voicemal on the 4th ring - before it matches. I spoke with Motorola on this issues - they acknowledge the problem and blame Microsoft. Say is "may" be fixed in teh mpx220
Rating:
Summary: Class phone ! Not so great but OK AT&T Service !
Review: Much has been said about the phone, so let me talk about 'Number porting' with AT&T, which I think has not been reviewed here before. If you havent noticed, Amazon does not provide number porting for AT&T, atleast as of now. Get the phone activated with Amazon and the phone should arrive with a preset number. Go to the nearest AT&T mobile shop (and remember Go in person, dont try calling them, or if you do, do it at 1AM when the whole world is sleeping). Take your old carrier invoice, and the whole process is easy. I got the number transferred in 1 day (Yeah no typing mistake ! 1 day). You dont have to change the SIM, AT&T updates the existing SIM in your phone with 'Your' Number. Easy does it. There have been some hiccups in the online customer care, it still shows 'View Minutes' information for the old phone, but I hope this is a temporary problem. I live in the phoenix area, and I have had no issues with coverage. If only AT&T corrected their poor customer service and actually trained people (one person that I tried to reach had no idea about porting !!!).... All in all A Class phone and an OK AT&T Service !!!!
Rating:
Summary: Perfect for listening to annoying on-hold music...
Review: ...and this is a good thing, since ATT features a service level that would make a pre-fall-of-communism East European cringe. For the full effect you may want to pass the time on-hold reading Marx. The phone is slow and over-featured (this is Microsoft, afterall) but has a beautiful screen, an effective calendar program and full-featured contacts listing. If you want to carry a phone that will impress passersby, this will likely do it. In the end though, the service level of ATT will wear you down to the point where the praise of nerdly passersby will be outweighed by the desire to actually have technical assistance when you need it.
Rating: 
Summary: Poor Reception
Review: I love this phone and want to keep it; but, I can't receive or make calls--even put in an antenna. My location is less than one mile from Millbrae, California BART (near SFO)station--doesn't receive/send there either. Tried a Samsung v206 and it works great! Darn, I really want the features of the SmartPhone. Anyone have ideas???? Thanks, Marie
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