Rating: 
Summary: very cool phone with the worst customer service
Review: Had we known the issues we'd have with our purchase and the problems we'd encounter trying to correct them, we definately would not have purchased from AT&T wireless. We purchased the MPx200 phone and it arrived with the wrong area code and would not activate. We stopped by an AT&T store to correct the issues but they were unable to help us because of issues in their system. The customer service representative asked us to call back later which we did. The person on the phone was unwilling to help us and told us to call AT&T customer service. We called AT&T customer service and was on hold for 20 minutes after which the call was terminated. We're now paying for cell phone service for a phone that we can not use. We really don't want to be on hold with their customer service again and would rather return the phone.
Rating:
Summary: Great phone maybe...if it works
Review: Lots of good reviews for this phone prompted me to buy it through Amazon. The phone arrived with no data cable so I can't synch anything from my PC yet. God only knows what I'll have to do to get the cable I was supposed to get for free. Ordering AT&T services via Amazon was a waste of time since AT&T had no record of the order. I spent over an hour on the phone with their customer service group(nice people) before getting most of what I had chosen through Amazon. I'm still not finished since insurance has to be purchased through another department. So much for convergance. I hope the phone is worth all the trouble. Consider this more a review of Amazon.com service, not the phone.
Rating: 
Summary: Tri-bands from ATT?
Review: I have a need for a tri-band phone and wonder if this ATT version MPX200 is one, as an earlier reviewer asked. Can anybody answer this question, especially if it is 900/1800/1900? Some of the ATT tri-bands are 850(?)/1800/1900, and that does not work in many countries (900). Thanks,
Rating: 
Summary: Smartphone has ARRIVED!!!
Review: I have been waiting for a convergence device that integrated nicely with my PC, but didn't make me look like a dork pecking away at my clunky phone. I do have a PDA and like to use it as a PDA. I prefer my phone to be a phone, with only the calendar and contacts being the essential PDA features required. Some gaming and advanced messaging is a plus. The Motorola MPx200 Smartphone does all of that and more without diminishing its value as a phone. Physically, the device is extremely well constructed and actually reminds me of the days long past when phones were actually designed to be held up to your ear. The buttons are large, backlit, and well-spaced, allowing for easy navigation. The screen is absolutely spectactular and the sound and speakerphone are fantastic. However, what surprised me most about the phone was it's tremendous battery life. I used mine for 2.5 days of heavy use before I had to recharge. As for the Smartphone OS, Microsoft really hit it out of the park on this first release. I am usually wary of first releases, and even more so when they come from a company with as much market power as Microsoft. However, Microsoft really paid attention to a lot of details when designing this OS and it really shows. There are too many subtleties to mention, but I will say this, the contact management is designed to integrate beautifully with the phone/dialing functionality, the different profiles work off of your calendar so that your phone knows when to "shut up" (i.e. it goes silent if it "knows" that you are in a meeting. I can go on and on about it, but I am not getting paid for this, so I have to get back to work. All I have to say is that you will not regret this purchase. This is the best phone/device I have ever owned.
Rating:
Summary: Triband or Single band?
Review: The editorial review on Amazon talks about this phone being a Triband (900/1800/1900) world phone. But, three other websites (Motorola / AT&T Wireless / Microsoft) say that this AT&T wireless version of the phone is a single-band (1900 Mhz) North America only phone. I'd but it if it was a tri-band phone. Can anyone clarify?
Rating:
Summary: AT&T Consumer service
Review: Unfortunately AT&T Wireless has terrible consumer service. So watch out when calling to set up your plan.
Rating:
Summary: The best Smartphone, period.
Review: In the course of the last six months, I have tried a PocketPC Phone Edition, prototype Treo 600, Nokia 3650, and the original MS Smartphone, the Orange SPV. None have come close to the MPx200...it has essentially replaced my numerous iPAQs...it can play my Divx videos, MP3s, games, eBooks. The screen is phenomenal, the internal speaker is plenty loud (excellent for MP3s), and the phone is very speedy. Battery life is comparable to other Smartphones (better than the other ones I've owned). All in all, especially considering the price, you cannot find a better Smartphone, or even a standard phone, for the price.
Rating:
Summary: Works AWESOME
Review: If you are like me, it is annoying to have to always either put the phone numbers into new phones, and the lack of integrated calandar is pathetic. The only downside to the phone is that you need to really use Outlook to get full functionality, but I do and it ROCKS. The phone is not too heavy. I wish it were a bit smaller with Bluetooth, but that will come with time. AWESOME Version 1, and leaves a lot ot look forward to :)
Rating:
Summary: Greatest thing since sliced bread
Review: Email, Contacts, Calendar, Messenger, Media Player, Skins, Large number of 3rd party applications... Need I say more.
Rating:
Summary: The ultimate all-in-one???
Review: I've been a PocketPC user for over a year, and recently had T-Mobile's PocketPC Phone Edition. That device had everything I wanted - familiar MS apps for PDA stuff plus a built in phone, but the package was too bulky. Enter the Smartphone... This is it! It's a phone first, and a very good one at that, as others have described. But it adds the PDA functionality in a surprisingly easy to navigate system. Best feature - auto profile mode, which recognizes you are in a meeting according to your calendar and switches to vibrate mode. Like another reviewer, I skipped the CD and stuck the USB cable into my laptop. Within 3 minutes I had 900 contacts and 150 appointments Active Sync'ed into the phone. I did break open the CD to add the Caller ID software (adds photo's or corporate logo's to the standard Caller ID) Adding a Voice Tag to contact #'s so you can dial by voice is cool, but it requires an awkward push of the jog wheel to launch the listener app. Also, my external Bluetooth headset (no the device has no native Bluetooth support, but Jabra sells a headset that adds an external Bluetooth module via the headset jack) is not ideal for recording the tags, but seems to do a decent job in normal conversation. If you do have to find a contact by typing, the interface is much easier than you're used to on a Nokia or others which require you to push 3-3-3 for the letter "F". Here, you just type the name (first or last). For example, FRANK is 37265. As you type, the contact list narrows down to only the names that match some combination of letters associated with those numbers i.e. 372 will show Frank Smith, Joe Franklin, and Mary Drake. You'll want an SD card for extra storage. I loaded mine with a dozen WMA's and a video clip (Robin Williams "Golf" routine) which ran amazingly well on the tiny screen with no re-encoding. The other folks in my office can't wait till we're done with our T-Mobile contract so they can switch to this far superior device. BTW - AT&T GSM Coverage here in Atlanta is better than T-Mobile's so far. On the other hand, AT&T's reputation for terrible customer service is well deserved, judging by my own activation experience. If you never have to deal with them, I think you'll love the device.
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