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Rating: 
Summary: Quit working after a few days
Review: Bought it as a cradle for the home. The Palm cradle, that came with the handheld, stays at work. The iConcepts cradle worked fine for a couple of days and than stopped being recognized by the computer (incidently, it's the same laptop I use at work). The charging mechanism still functions, but it no longer performs a HotSync. Upon investigation, it appears the USB/Serial cable running into the cradle has worked itself loose. The base of the cradle swivels. The cable appeared to be pressed against the base and the cradle. Every time the cradle swivled, excess force was placed on the cable where it entered the cradle, eventually loosening the connection.
My advice, spend the extra [money] and buy the cradle made by Palm.
Rating:
Summary: Quit working after a few days
Review: Bought it as a cradle for the home. The Palm cradle, that came with the handheld, stays at work. The iConcepts cradle worked fine for a couple of days and than stopped being recognized by the computer (incidently, it's the same laptop I use at work). The charging mechanism still functions, but it no longer performs a HotSync. Upon investigation, it appears the USB/Serial cable running into the cradle has worked itself loose. The base of the cradle swivels. The cable appeared to be pressed against the base and the cradle. Every time the cradle swivled, excess force was placed on the cable where it entered the cradle, eventually loosening the connection.
My advice, spend the extra [money] and buy the cradle made by Palm.
Rating: 
Summary: Connectors fail
Review: I purchased this as an "add-on" to sync & charge my M500 at the office, leaving the one that came with my Palm at home.From the start it was intermittent at performing a HotSync, or even at charging. Eventually (2 weeks)it stopped working at all. Since I had lost the receipt, I decided to take it apart and see what I could do. The problem is that the connector block itself (that mates with the bottom of the Palm) is only seated by a (very) shallow "ledge" in the base and the flanges (!) of two screws. Since this arrangement is not very resistent to the frequent in-and-out that a Palm is subject to, the connector block worked loose. This initially caused problems in seating the connector block, requiring more force be used to make the connection and downward pressure on the block broke two of the wires, from the PC board, soldered to pins in the conector block. At some point I'll take a soldering pencil and reconnect the wires, and put two slim screws through the block to the cradle base to hold it in place. In the meantime, I've purchased a hotsynce/charger USB cable (instead of the cradle) and we will see how well that one fares.
Rating:
Summary: Connectors fail
Review: I purchased this as an "add-on" to sync & charge my M500 at the office, leaving the one that came with my Palm at home. From the start it was intermittent at performing a HotSync, or even at charging. Eventually (2 weeks)it stopped working at all. Since I had lost the receipt, I decided to take it apart and see what I could do. The problem is that the connector block itself (that mates with the bottom of the Palm) is only seated by a (very) shallow "ledge" in the base and the flanges (!) of two screws. Since this arrangement is not very resistent to the frequent in-and-out that a Palm is subject to, the connector block worked loose. This initially caused problems in seating the connector block, requiring more force be used to make the connection and downward pressure on the block broke two of the wires, from the PC board, soldered to pins in the conector block. At some point I'll take a soldering pencil and reconnect the wires, and put two slim screws through the block to the cradle base to hold it in place. In the meantime, I've purchased a hotsynce/charger USB cable (instead of the cradle) and we will see how well that one fares.
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