Rating: 
Summary: Picture quality and customer service excellent
Review: I was a little worried about buying the memory frame based on some of the reviews here which said the picture quality was lacking and the company's customer service was poor. When I opened the box and found that it contained two USB cables instead of 1 USB cable and 1 plastic stand to hold the frame upright, I thought I might be in for a bad customer service experience.
I called the toll-free number listed on the web site yesterday and left a message. I receive a return phone call this morning. When I explained the problem to the customer service rep he said they would ship out a replacement stand immediately. So top marks for customer service.
As for the picture quality, on a screen of this size 800x600 is more than sufficient. I loaded a few pictures directly from a USB drive without reading the instructions. It was pretty easy to use the menus. I couldn't get the transition effects to work right, but after loading pictures with the included software everything worked ok. There may be something about that in the instructions, but I haven't read them yet.
The software automatically scales the pictures down to 800x600. They look great on the screen. The viewing angle is acceptable, the image is bright, and the colors accurate.
This memory frame was purchased as a gift and will go to my parents so they can have a rotating slide show of the grandkids. I will be purchasing a second one for myself. Other reviewers have said it is better to print your pictures and frame them. That may be the best answer for some people, but I'm running out of wall space for prints. The memory frame will let me display 90 of my favorite pictures in one spot.
Rating: 
Summary: Memory Frame
Review: I was given this unit as a gift and find it an extremely easy to use and fun device. I can display my digital pictures almost instantaneously in a slide show format directly from my camera, or by downloading from my laptop. The clarity is crisp and the ease of use makes this a joy to have sitting on my desk!
Rating:
Summary: Cool idea
Review: I've always read about these and had been holding off until this past Mother's day. I bought the larger 8x10 for my mom and got the 5x7 for my office. Both are really easy to connect (used USB connection to my PC) and my mom loves the ability to change to any 8x10 frame - depending on the room she has it. When I go over there, I can plug my camera in and copy photos I took that day of the kids into her frame- cool. Guys will like the tech features (wi-fi upgrades, etc) -- but I've found my mother and wife were more impressed with the ability to change the look with a different frame.
Rating: 
Summary: Not as good as you think
Review: It is not easy to download new photos. Takes a while to figure out! Then when something goes wrong the warrenty is only 6 months. Then it is 150.00 to even look at it. It only lasted me 8 months. 400.00 down the drain. There is the new one out that is much nicer and twice the size for 150.00. Guess what I am going to buy myself!
Rating:
Summary: Cool idea
Review: My Father in law got this for my birthday... while I was flattered, I have not been too impressed. It basically functions as a screen saver that you can put in your living room. I find it a bit tacky and wish I didn't need to put it out whenever my in-laws visit. A great alternative could be going to the store and getting your digital photos developed and finidng a nice frame for all of the important ones--- there are photo albums for the rest... thanks for nothing Pacific Digital USB Digital Photo Frame.
Rating:
Summary: Useless Consumer Trash
Review: My Father in law got this for my birthday... while I was flattered, I have not been too impressed. It basically functions as a screen saver that you can put in your living room. I find it a bit tacky and wish I didn't need to put it out whenever my in-laws visit. A great alternative could be going to the store and getting your digital photos developed and finidng a nice frame for all of the important ones--- there are photo albums for the rest... thanks for nothing Pacific Digital USB Digital Photo Frame.
Rating:
Summary: great idea but needs better execution....
Review: Ours was returned because the resolution was too low. With 4mp cameras the standard and 6 to 8mp becoming available to the average consumer, this lcd does not provide value for its price.
Rating:
Summary: Abysmal
Review: Product worked for about 30 minutes out of the box. Tried their Customer Support, was routed through voice mail for days. Returned the product finally, next one was DOA. Don't bother.
Rating:
Summary: Not a pleasant surprise
Review: Received the product, looks nice but doesn't work as advertised. The built in microphone isn't enabled (a future release of software????? Will that cost me more???) and my digital camera, although USB compatible doesn't work as advertised with the unit either. Once I was able to work my way through their voice mail to customer support (took multiple tries), they were sympathetic but could not help.Marginal picture quality, low satisfaction with this product especially for the ridiculously high price.
Rating:
Summary: USB frame easy to use
Review: The Memory Frame was exactly what the manufacturer said it would be. The included software is easy to use. Within 30 minutes of opening the box, I had downloaded my slideshow onto the frame and was watching my family pictures display. The one issue I had, was when I first turned the frame on, the display had a bit of a flicker. I downloaded the updated software, driver, and firmware from the Pacific Digital website, and after loading the new firmware onto the frame, the display was much crisper & the flicker was gone. In summary, once I inatalled the firmware update, the Memory Frame was worth every penny.
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