SONY DAV-C770 DVD Dream(TM) System

Rating:
Summary: Unreliable and expensive to repair
Review: We purchased this unit and have found it to be highly unreliable. The disc changer failed after less than 70 hours of infrequent use. A warranty repair lasted less than 30 days, upon which the unit was returned. The diagnosis this time was that a motherboard needed to be replaced, at a cost of over $400.

Sony customer service is indifferent and ineffective. Two calls totalling one hour and forty-five minutes have resulted in extended hold times of at least 20 minutes and no resolution other than a solution for getting the stuck cd's out of the unit.

If you don't plan on keeping this unit for more than the warranty period, it might be an appropriate purchase. However, if you're looking for a product with strong durability, the Sony DAV C770 fails miserably.