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HP OfficeJet D135 Multifunction

HP OfficeJet D135 Multifunction

List Price: $399.99
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Product Info Reviews

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Rating: 2 stars
Summary: Tiny ink cartridges means big money for HP!-DO NOT BUY!
Review: I had an HP Officejet 1170 and gave it awa for this piece of junk! Not only does this All-in-1 have small ink cartridges that seem to run out way before their time...HP also includes an obnoxious popup software to tell you it's time to blow some more money on their bottom line! This feature is unrelenting and leaves me wondering if the cartridges have an internal battery designed to last 30 days regardless of use! Plus, I have never been able to successfully refill these...even the black ink...a great way to mess up the whole device...artfully designed to screw you. In my neck of the woods, adjacent to the second largest city in the USA, no one seems to carry #14 cartridges and when I do find them...what a rip-off! Also, when the fax is used on tone dial, it never works...when HP was made aware of the problem within warantee period...their fix was to have me set it to rotary dial! No repair, no replacement of the disfunctional internal modem...just disable it and go back to 1960's!! What a bunch of crap HP!!! You are theives in the night and I will never buy another HP All-in-1 anything!!!

Rating: 1 stars
Summary: Disposable Machine
Review: I had my Officejet for only six months when I started getting a "Scanner Failure" error. Turning the machine off and restarting it seemed to work for a while. Then the error message would come more frequently. I took it to a certified HP repair center, paid a diagnostic fee, and was told that it couldn't be repaired. HP offered to take the machine back and send me another one but I would have to pay almost full price for it. I was also told that this was basically a disposable piece of equipment. It's too bad because this machine made the best color copies! Maybe the manufacturer should be required to print on the box "cannot be repaired"! On the continued down side, it is very loud and slow.

Rating: 1 stars
Summary: WARNING! VERY POOR CARTRIDGE LIFE!
Review: I have burned through THREE black and 2.5 color cartridges in 6 weeks and only 1,100 pages total. I'm going to spend more on ink than I did on the printer by the end of the year. HP's response to this, "that's normal ink life". Seriously, I've been using HP printers for years and the ink life for this product is the worst I've ever seen...Unless you're very low usage, you should consider a differnt product. And for any small business, you're probably going through 1,000 a month easily between print, fax, and copy. HP really [messed] this one up.

Rating: 1 stars
Summary: THE HP OFFICEJET 135D IS HAZERDOUS TO YOUR HEALTH[!]
Review: I have owned many HP printers and for the most part have been very satisfied.

However my latest purchase the HP Officejet d135 was by the worst computer purchase I have ever made and believe me, I have bought many computers in my day!

If a huge company like HP is going to pitch all-for-1 type office printer they better test the darn thing before they bring it to the market.

This printer has major major program and design flaws!

The software has major bugs

If you own a MAC you can expect your computer to slow down and crash all the time with this printer

NO SERVICE. After the treatment and service I received from HP I will never buy another product from them.

I will also never recommend that anyone else buy this printer.

TOO BAD, I USED TO BE A LOYAL HP CUSTOMER

WARNING: THE HP OFFICEJET 135D IS HAZERDOUS TO YOUR HEALTH![.]

Rating: 1 stars
Summary: This machine is terrible - AVOID AT ALL COSTS!!!!
Review: I have used this machine for the past 5 months under windows XP. It does not always print large documents completely, feeds the paper crooked every time, and will give you terminal paper jams that are near impossible to clear. It has one paper sensor finger on the top right side that rips envelopes to shreds and holds torn paper on top of the feed rollers requiring machine disassembly to remove. Don't use it to print envelopes!

It also does not print in grayscale (black only) without leaving extreme white voids where the lighter shades should print.

If you like to refill your ink tanks, be warned! You will probably end up killing the print heads (which cost more than new ink cartridges). Everytime I see a posting regarding IDS (ink delivery system)failure, I would bet money they tried to refill the ink cartridges. This has been a very problematic machine for me. Is there a lemon law for these things?

Rating: 1 stars
Summary: Worked for a year, then dropped dead; stay away.
Review: I purchased my D135 in November, 2003. It had a defective printhead straight out of the box, which HP offered to replace. I replaced the $40 printhead on my own (I didn't want to wait for the new one to arrive via mail) and the machine has worked well since then. Until...

A few days ago it ran out of color ink and upon replacing it I received a 'carriage error'. Several hours of HP chat and phone support later, I found that my machine had hardware failure and could not be repaired. Since the machine was past the one year warranty (by 3 months), HP could only offer me 15% off a refurbished model -- hardly a deal for a defective machine that cost hundreds of dollars new!!

I spoke with several supervisors and they were unanimous in the offer (or lack thereof), despite my protests.

My complaint was that although the machine was out of warranty, it was only recently past warranty AND due to the nature of the error (ie DEAD machine), I should have been presented with some fair upgrade/exchange options. I found several forums online mentioning the same hardware error, leading me to believe that it was just a defective product line. I didn't believe that 15 months was a reasonable lifespan for an All In One machine. It should have been considered that this was an expensive machine and I felt I should have been presented with some feasible repair options, if available, and some reasonable exchange options if repair was out of the question. The exchange options they did provide showed no consideration toward the fact that I had a purchased a lemon and lost a lot of money.

Bottom line: I will be purchasing a new all-in-one printer this week and you can be it will NOT be an HP. Nor will I be purchasing any other HP products in the future. A good company should stand by its products, even beyond the warranty.

Rating: 5 stars
Summary: Great multifunction but as usual it has a few quirks
Review: I was hoping for the best, but I guess there's no such thing as an all-in-one product that does everything perfectly....

Overall the D135 is a great multifunction. All the functions work very well and in many cases rival the quality of individual components. Uses HPs new print engine with separated ink cartridges and print heads. The print heads are user replacable and are rated at 3 years or 50000 pages (not bad!!). This should be an economical machine to use.

The scanner has been upgraded from the G85 and is better in every way. The document feeder is much better than the G series and the scans are now optically 600 x 1200 48 bit color (unless you have a Mac which is limited to 36 bit I believe).

The fax is also 33.6 color (assuming you find someone else with a color fax)....Plenty of memory for preprogrammed numbers and 10 one touch keys.

Overall The D135 is quite easy to use with good ergonomics and tons of usable features. Also watch for the forthcoming D145 and D155 which add CF, SM and Sony Memory stick slots for digital camera users, a duplexer to allow two sided printing and copying and, in the case of the d155, a second paper tray for power users.

Pitfalls, and there's always a few....

1) Typical for HP printers, prints are often skewed just a little bit on the page. About 1mm off when comparing left to right. This seems to be an HP trait. I tried 4 different D135 machines, all with a similar problem.... Many users won't notice the slight skewing, but I found it quite easily when printing borderless photos.

2) The WinXP software isn't ready yet so the functionality is limited a bit right now. PC faxing yet not enabled yet and sone scanning functions don't work yet (including OCR unless you buy an off the shelf Twain compliant OCR program).

3) The scanner head is a bit noisy. No biggie, just thought I'd bring it up. Don't expect to use it in the bedroom while the wife is sleeping!!!

Despite the quirks, overall HP has a winner!!

Rating: 3 stars
Summary: Solid machine, works well -*note to refillers
Review: I've been pleased with this machine over the last 3 months. It does what it's supposed to do without problems. I love having a document feeder for scanning & copying! I typically have to manually straighten a few of the pages in a 10 page document scan but that's easy to do with the software.

I like the print quality. I like the 14" platen, document feeder, intuitive button setup, easy use of the software, & reliability.

BUT, I plan to replace it with a Canon f80. I kind of hate to get rid of it but I refill ink cartridges and this printer is not refill friendly. When the tank is empty and you refill, you have to disable the ink status monitor. Now you never know the ink level. I've looked for a workaround without success.

A couple weeks ago as I approached the end of my first 4 oz bottle of refill ink I started to get banding of black ink. It got progressively worse to the point that it's now unusable. I've run the Clean Printhead utility many times. I suspect a bad/damaged printhead though I can't suspect a dry ink tank. I've been neurotic about periodically topping off the cartridges. I can't go through life worrying about whether there's enough ink in the printer to avoid burning a printhead.

I'm comfortable with the f80 because I also have a Canon i850 that prints very nicely & has been a refiller's dream. The f80 uses the same ink system as the i850 & has the features (high on the list is the document feeder) of the d135.

The refilling problem is the only reason I'm going to sell the HP. If not for that, I'd give it 5 starts. I hate to see it go. It's a good machine.

Rating: 1 stars
Summary: Expensive piece of junk. Stay away from this HP product.
Review: I've used MANY HP laser printers over the years with no problem whatsoever; this was my first ink jet from them and from now on I'll stick to Epsons as I always did. OK, I feel better now. Let's continue...

From the very beginning I've had problems such as "carriage jammed" and paper jams. If it happens when you receive a fax you loose it, etc. It could be a great printer (from the specs) but it is a nightmaring one in reality. I just hate it now.

Contacted HP about this supposedly jammed carriage many times and their suggestions were so basic or idiotic that I won't print them here (I tried them all to no avail anyway).

The ONLY sensible one they suggested was to clean the encoder strip (about 1/4"-wide clear mylar) that runs from side to side of the printer suspended in mid-air behind the print carriage. I used a Q-tip dipped in alcool and cleaned both sides of the strip. It SEEMED to solve the problem at first but the problem returned and cleaning didn't solve it that time.

If someones find a solution please email everyone else on this thread. We all paid good money for this machine which I now use solely as a scanner!

An ex-HP customer.

Rating: 1 stars
Summary: Expensive piece of junk. Stay away from this HP product.
Review: I've used MANY HP laser printers over the years with no problem whatsoever; this was my first ink jet from them and from now on I'll stick to Epsons as I always did. OK, I feel better now. Let's continue...

From the very beginning I've had problems such as "carriage jammed" and paper jams. If it happens when you receive a fax you loose it, etc. It could be a great printer (from the specs) but it is a nightmaring one in reality. I just hate it now.

Contacted HP about this supposedly jammed carriage many times and their suggestions were so basic or idiotic that I won't print them here (I tried them all to no avail anyway).

The ONLY sensible one they suggested was to clean the encoder strip (about 1/4"-wide clear mylar) that runs from side to side of the printer suspended in mid-air behind the print carriage. I used a Q-tip dipped in alcool and cleaned both sides of the strip. It SEEMED to solve the problem at first but the problem returned and cleaning didn't solve it that time.

If someones find a solution please email everyone else on this thread. We all paid good money for this machine which I now use solely as a scanner!

An ex-HP customer.


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