Rating: 
Summary: S4-100 Scanner No Good on Windows XP
Review: Don't buy this scanner if you have any interest in the new XP operating system. It only works with the basic functions under the new WIA interface, and does NOT work at all with the included Vistascan software, including the one button functions like copy. Also Compaq barely knows that this scanner even exists, and UMAX (it's a 3400) drivers don't work either.Bad, bad, bad.
Rating:
Summary: S4-100 Scanner No Good on Windows XP
Review: Don't buy this scanner if you have any interest in the new XP operating system. It only works with the basic functions under the new WIA interface, and does NOT work at all with the included Vistascan software, including the one button functions like copy. Also Compaq barely knows that this scanner even exists, and UMAX (it's a 3400) drivers don't work either. Bad, bad, bad.
Rating: 
Summary: Conflict problems with Lexmark 5700 printer software
Review: I contacted Compaq who responded quickly and tried to help me,but their software program conflicted with my Lexmark program and caused close-down faults of the Lexmark program. I didn't finish the question of there being a final software patch for this problem. But I was turned off by having to change the printer software spooling every time I switched between the scanner other types of printing. The other problem is that the lid does not disconnect and as my scanner is in a tight space I have to wrestle with the top when I put bulky objects (such as books) on it. Physically and software-wise, the Compaq scanner was easy to setup. The color scan accuracy was fair, but not sharp. I tried resolutions up to 9600dpi, which took about 4 minutes for a color scan. A 600dpi scan took about 10 to 15 seconds depending on B/W or color. I don't know if the problem was with my printer, but when I made color scans of a black and white picture, the print-out had a blue cast all over the page. The black and white scans were fine.
Rating:
Summary: Unhappy compaq customer!!
Review: I purchased a Compaq S 4 100 scanner from Sears on 9/16/01 and now I cannot get the scanner to e-mail anything for me. Have it install properly and can scan things but cannot e-mail. Cannot get ANY help without a charge. I paid $... at Sears for the scanner and WILL not pay another $30 or $40 to get help in making it work!! I will take it back and give Compaq a BAD name for their product. I have a Compaq PC and Printer and so far have been satisfied with them. The SCANNER IS GOING BACK! Am very unhappy with Compaq. The Scanner is not an easy one to operate anyway. After hours with someone that knows computers we did get it to scan but never to e-mail. Will get another one but never again a COMPAQ. Signed: VERY UNHAPPY CUSTOMER
Rating: 
Summary: this scanner works great
Review: It's hard to install but it has been working great scan really fast too. those other reviews do not serve this scanner justice.
Rating: 
Summary: Compaq support
Review: My S4 100 scanner is only about 6 months old. It will only scan in a sort of pinkish/red color, although up to this point, it worked fine. I called Compaq support and received NO HELP. Their representative informed me that my warranty was up and that they could do no further troubleshooting for me. I think this is very bad customer service and just thought I would let you know.
Rating:
Summary: Compaq support
Review: My S4 100 scanner is only about 6 months old. It will only scan in a sort of pinkish/red color, although up to this point, it worked fine. I called Compaq support and received NO HELP. Their representative informed me that my warranty was up and that they could do no further troubleshooting for me. I think this is very bad customer service and just thought I would let you know.
Rating:
Summary: Unhappy compaq customer!!
Review: The Compaq S4 100 is a relabeled/repackaged UMAX Astra 3400. Althoughthat's not a bad thing, the UMAX version costs less (after rebates onboth versions) and comes with a 1-year warranty compared to Compaq's90-days. Unless this scanner is being "thrown in" with aCompaq PC purchase, or unless you're intent on getting the Compaq namefor some reason or another, check out UMAX's version.
Rating:
Summary: complience
Review: The S4 100 color Usb Scanner works fine on window 98 and below but is not fully functional on windows XP Home addition. the scanner operating buttons become non operational and you have to use other programs like Pagis Pro to scan items and then using that program to print or save. The scanner will not work by its self from its control buttons. The technical data has not been posted as to feather or not this scanner is XP supported
Rating:
Summary: Average scanner, poor support
Review: This isn't a horrible scanner. The only problems I have arereally with the software and support offered with it. Compaq reallyis not good atsupporting the majority of their hardware, and their scanner is no exception. They don't even provide the proper drivers on their web site. The only way to get it up and running is via the CD that comes with it, which forces it's own software on you, which did not work well on my computer at all! Large (full-page) scans would always freeze my system, even in Windows 2000; and every few weeks I have to remove the device from my Device Manager and re-install it, because it simply stops working and needs to be refreshed. When it works, it works fine, but it's usually a pain and Compaq is of no help...
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