Rating: 
Summary: Bulb Blows
Review: I received this scanner with a new computer purchase bundle. Thought I got a good deal but the bulb burned out less than 30 days after I got it and I had only used it twice. Called Microtek and they replaced it for free. Haven't had a problem with the replacement yet. Also, I have had to uninstall and re-install it several times. The program consistently locks up and fails to function. Decent scanned images and fairly easy to use for the newcomer. Slow speed and not a lot of reliability.
Rating:
Summary: Bulb Blows
Review: I received this scanner with a new computer purchase bundle. Thought I got a good deal but the bulb burned out less than 30 days after I got it and I had only used it twice. Called Microtek and they replaced it for free. Haven't had a problem with the replacement yet. Also, I have had to uninstall and re-install it several times. The program consistently locks up and fails to function. Decent scanned images and fairly easy to use for the newcomer. Slow speed and not a lot of reliability.
Rating: 
Summary: Disposable
Review: I too purchased a 3600. It was inexpensive when I bought it so I should have known better... The inside of the lid is black. That translates into photo copies using a LOT of laser toner. Also, the power switch is a small toggle on the back. Turning it on and off is a hassle. Leaving it on will burn out the bulb in short order. (Which is exactley what happened with mine.)
Turns out the bulb is some sort of special Microtek only bulb. Even if you are a technician, you can't get the bulb. If the printer is out of warranty, getting the thing repaired will cost more than the original price. My suggestion?
Spend a little more on a different brand with a common bulb and buy the extended warranty.
Rating:
Summary: Disposable
Review: I too purchased a 3600. It was inexpensive when I bought it so I should have known better... The inside of the lid is black. That translates into photo copies using a LOT of laser toner. Also, the power switch is a small toggle on the back. Turning it on and off is a hassle. Leaving it on will burn out the bulb in short order. (Which is exactley what happened with mine.)
Turns out the bulb is some sort of special Microtek only bulb. Even if you are a technician, you can't get the bulb. If the printer is out of warranty, getting the thing repaired will cost more than the original price. My suggestion?
Spend a little more on a different brand with a common bulb and buy the extended warranty.
Rating: 
Summary: A great scanner for the money!
Review: I'm on my second 3600. The first one scanned perfectly and then one day the bulb dimmed. I took the scanner apart only to discover the bulb was not replacable. This is a disposable scanner but for the money it provided amazingly terrific scans. I returned the scanner and got a new one that has been working ok since but the color balance is not the same. Scans tend to be a little on the yellow side but fixable in PhotoShop or PhotoPaint. My suggestion is to turn it off when not in use. Like some scanners, this one does not turn off automatically like my older piece of junk Mustek scanner.
Rating:
Summary: Poor quality -- nice images
Review: I'm torn on this product.It has very nice software bundled in. It does scan nice images. However, the lamp burned out less than 90 days after purchase. I sent it back to Microtek at my cost, they replaced lamp and it burned out again...just outside the one year mark. Not worth the headache. and Microtek's RMA ... for this product. I had a cheaper scanner that lasted much longer. This product should have last at least two years before the lamp went out...if not longer. Don't waste your money on this company, if this represents their quality control.
Rating:
Summary: Poor quality -- nice images
Review: I'm torn on this product. It has very nice software bundled in. It does scan nice images. However, the lamp burned out less than 90 days after purchase. I sent it back to Microtek at my cost, they replaced lamp and it burned out again...just outside the one year mark. Not worth the headache. and Microtek's RMA ... for this product. I had a cheaper scanner that lasted much longer. This product should have last at least two years before the lamp went out...if not longer. Don't waste your money on this company, if this represents their quality control.
Rating:
Summary: Scans stretched out, otherwise OK
Review: I've used this scanner a lot and haven't had the bulb problems others have had. The scans are stretched, for instance, a circle scans as an oval. I looked everywhere on the Microtek site and the manual and the help and can't find the answer (if there is one.) Microtek's support site leaves a lot to be desired. It looks like some scanners you can calibrate, but I never figured how if at all to do it on this one. The software to work this scanner isn't the easiest to use, but it isn't bad. I never did figure out the text scanning - it ends up HUGE. The Photoimpact software CD that came with the scanner is really super, I use it for a lot of things. The scanner can scan on its side, which is useful, and 3-D images come out nice. Also it has an on/off switch.
Rating:
Summary: Bulb burns out
Review: Like many other uses, I have had nothing but problems with this scanner. The first one I had the bulb burned out after just 2 months. Although under warantee instead of just shipping me a new bulb (they are easy to access for replacement) Microtek insisted I ship the entire scanner to them for fixing at my cost. On my second bulb now, it only lasted about 6 months, this time with me always turning the scanner off when not in use. Replacement is more expensive than the scanner itself when out of warantee, and customer service leaves a LOT to be desired. If there was a source to purchase replacement bulbs I would recommend this scanner, when working it's a nice product. Since I can't locate replacement bulbs I would never purchase this scanner again, or any other product from Microtek, due to their horrible customer service.
Rating:
Summary: Bulb burns out
Review: Like many other uses, I have had nothing but problems with this scanner. The first one I had the bulb burned out after just 2 months. Although under warantee instead of just shipping me a new bulb (they are easy to access for replacement) Microtek insisted I ship the entire scanner to them for fixing at my cost. On my second bulb now, it only lasted about 6 months, this time with me always turning the scanner off when not in use. Replacement is more expensive than the scanner itself when out of warantee, and customer service leaves a LOT to be desired. If there was a source to purchase replacement bulbs I would recommend this scanner, when working it's a nice product. Since I can't locate replacement bulbs I would never purchase this scanner again, or any other product from Microtek, due to their horrible customer service.
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