Rating: Summary: Guess what problem I had........Yep, Bulb burnout!!! Review: I basically bought the Microtek scanmaker 3600 b/c it was slim, looked good and was fairly inexpensive campared to others. I enjoyed it while it was scanning (of course I don't know a lot about computers,etc.) However, It only worked for just a few months before the bulb burnt out. Imagine that! I also got the red low glow (???). Like others, I found it hard to get to the on/off switch. And of course as said before, the only way to get it fixed was to mail the scanner back to them at my cost. Well forget that. I bought a new scanner and it definitely was not a Microtek. Microtek is not worth the time, trouble and added stress. Thanks for reading. ironjaw
Rating: Summary: Guess what problem I had........Yep, Bulb burnout!!! Review: I basically bought the Microtek scanmaker 3600 b/c it was slim, looked good and was fairly inexpensive campared to others. I enjoyed it while it was scanning (of course I don't know a lot about computers,etc.) However, It only worked for just a few months before the bulb burnt out. Imagine that! I also got the red low glow (???). Like others, I found it hard to get to the on/off switch. And of course as said before, the only way to get it fixed was to mail the scanner back to them at my cost. Well forget that. I bought a new scanner and it definitely was not a Microtek. Microtek is not worth the time, trouble and added stress. Thanks for reading. ironjaw
Rating: Summary: unusable Review: i bought this scaner and when i scan a picture it comes out ok but i cant do nothing with it the screen frezes on me so its worthless to have it
Rating: Summary: repaired once, and now broken again Review: I bought this scanner about 15 months ago. The bulb broke after 8 months of light use, and was replaced under warranty. (I paid shipping.) Now, the bulb has gone out again, and the product is no longer under warranty. Microtek says it will be $80 - $100 (plus shipping) to fix. Might as well buy a new scanner. I don't recommend buying this scanner.I do like the software. All settings are customizable. The software has many more features than HP scanners I have used in the past. Plus, it is switchable between basic and advanced user interfaces. Bottom line, don't buy this scanner.
Rating: Summary: Keep your reciept Review: i bought this scanner about a month ago it worked fine for two weeks. then after that my computer wouldnt reconize the scanner. i tried to find help online (microtek website). i could not find any others with this problem. i wasnt calling a 900#. so back to the store it goes. i'll pay the extra cash for a better scanner next time.
Rating: Summary: Bulb Burnout! Review: I didn't use this scanner much, but after out of warranty, bulb burned out, can't be replaced by the customer. Replacement costs twice the cost of scanner itself. Given so many other people have had this problem, wouldn't buy it again. The ScanWizard software is very good, and keeps this from getting a one star rating.
Rating: Summary: Bulb Burnout! Review: I didn't use this scanner much, but after out of warranty, bulb burned out, can't be replaced by the customer. Replacement costs twice the cost of scanner itself. Given so many other people have had this problem, wouldn't buy it again. The ScanWizard software is very good, and keeps this from getting a one star rating.
Rating: Summary: Possibly the worst scanner I've owned Review: I got this for my birthday 2 weeks and 1 year ago (just outside the warranty period). Luckily for me, it was a gift, so I didn't have to pay for this piece of fine craftmanship. Anyway, after over an hour of tearing this thing apart, I finally found the bulb. Can you believe it? The problem is, as it has already been stated in older comments, the bulb is not replaceable. It's actually attached to a circuitry board (the one that is below the sticky cover) on the bottom side. It is easy enough to take off, so why can't they send a replacement part? Why do they have you send it back in? My theory is that they receive your scanner back at their factory, and then they switch out the old part with a new one, put it in a brand new box, and resell it. Talk about a way to make a profit. It's too bad that the geniuses behind this plan didn't think about how mad their customers would get about it. I will never use Microtek again, as long as I live.
Rating: Summary: Another Bulb Burnout! Review: I got this for my birthday 2 weeks and 1 year ago (just outside the warranty period). Luckily for me, it was a gift, so I didn't have to pay for this piece of fine craftmanship. Anyway, after over an hour of tearing this thing apart, I finally found the bulb. Can you believe it? The problem is, as it has already been stated in older comments, the bulb is not replaceable. It's actually attached to a circuitry board (the one that is below the sticky cover) on the bottom side. It is easy enough to take off, so why can't they send a replacement part? Why do they have you send it back in? My theory is that they receive your scanner back at their factory, and then they switch out the old part with a new one, put it in a brand new box, and resell it. Talk about a way to make a profit. It's too bad that the geniuses behind this plan didn't think about how mad their customers would get about it. I will never use Microtek again, as long as I live.
Rating: Summary: Fast and Easy to Use Review: I have owned this scanner and never had trouble with it. It was easy to install and it was a fast scanner. It was user friendly, small, lightweight and works with pc or mac machines. I would still be using it if it wasn't for the fact I was given an all-in-one printer. I honestly don't have anything bad to say.
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